Getting an error message when backing up Iphone using itunes. "iTunes could not back up the iphone, because an error occured"
More information
Error message:
Hope this helps.
We have an issue with the iphone as it currently can't connect to a wireless network so cannot back up to iCloud. So trying to backup to itunes before visiting the Apple store to get some help.
Hello sulty09,
Thanks for the question, and welcome to Apple Support Communities.
The following resource outlines the best steps to potentially resolve your issue with backing up in iTunes:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Thanks for thinking ahead!
Matt M.
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from Luke Burns
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from: jonorparkerjon
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