Getting "an error occurred while preparing the installation" when trying to install Yosemite

I have verified i meet all the requirements to upgrade my imac from snow leopard to yosemite. i have verified date is correct, and reset the NVRAM by holding Command+Option+P+R while rebooting. Keep getting same error "An error occurred while preparing the installation. Try running this application again." Any other suggestions would be greatly appreciated.
Hardware Overview:
Model Name: iMac
  Model Identifier: iMac8,1
  Processor Name: Intel Core 2 Duo
  Processor Speed: 2.66 GHz
  Number Of Processors: 1
  Total Number Of Cores: 2
  L2 Cache: 6 MB
  Memory: 4 GB
  Bus Speed: 1.07 GHz
  Boot ROM Version: IM81.00C1.B00
  SMC Version (system): 1.29f1

Try booting into the Safe Mode and installing Yosemite there.
Safe Mode - About
Safe Mode

Similar Messages

  • Why do i keep getting "an error occurred while preparing the installation of Mavericks?

    Greetings all,
    I've been trying to install Mavericks on my mid-2007 24 in iMac. I have plenty of hard drive space and I've downloaded Mavericks several times. Every time I try to install it, I keep getting the 'An error occurred while preparing the installation. Try running this application again.' message. I've run disk utility several times and verified the disk; repartitioned the drive and created a clean partition and tried to install on the new partition- same result. And I've even tried installing on an external drive- again no luck. I've been running Mountain Lion since it came out without a problem, so anyone have any ideas?
    Thanks in advance.

    Try booting into the Safe Mode and installing Yosemite there.
    Safe Mode - About
    Safe Mode

  • An error occurred while preparing the installation. Try running the application again

    I Have erased the hard drive of my MBP in order to perform a clean reinstall of OS X Mavericks, according to these instructions.
    When I tried to reinstall, my internet connection stopped (was broadcasting via another MBP and the cable from that one got disconnected), so I restarted the erased MBP to try again. Holding command+R, it booted in internet recovery (as the recovery partition was erased along with the rest of the hard drive), but could not connect over the broadcasted WiFi, so I created a bootable USB flash drive according to these instructions on the other MBP.
    This installation went smooth without any hiccups, but due to an oversight I had to do it again the next day.
    I took the same steps, with the same bootable drive (I did not create a new one the first time) but this time I couldn’t get through the prepare to install phase. At the end, where the “about a second remaining” message stays for about 20 minutes, I get the “An error occurred while preparing the installation. Try running the application again” message. When I quit the installer (only option at that stage) and return to Disk Utility, the internal drive on which I tried to do the installation is not visible anymore.
    I tried this (after a reboot every time) with a new bootable usb drive with the same download of the OS X Mavericks installer and with a new one, each ending with the same error. The installer was downloaded on an MBP on which Mavericks is also installed, with the same Apple ID. The App Store did not allow me to change Apple ID for the Mavericks download. Can this pose a problem? It did work the first time, though.
    Note that this error occurs at a different stage than the one with the same message due to the wrong date (this discussion amongst others). I also checked the date in terminal and this appears to be correct, when I consider the timezone.
    Here are a few lines from the installer log (omitted similar lines and lines that could contain personal information). The most important line is the last one, indicating the error.
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:Install  PROJECT:Install-846
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: @(#)PROGRAM:IA  PROJECT:InstallAssistant-476.8
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Hardware: MacBookPro9,2 @ 2.50 GHz (x 4), 4096 MB RAM
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Running OS Build: Mac OS X 10.9.3 (13D65)
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: DYLD_NO_FIX_PREBINDING=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __CF_USER_TEXT_ENCODING=0x0:0:0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: PWD=/
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: SHLVL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: __OSINSTALL_ENVIRONMENT=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: CI_DEFAULT_OPENCL_USAGE=0
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: OS_INSTALL=1
    Jun 22 02:14:01 localhost Install OS X Mavericks[423]: Env: _=/System/Library/CoreServices/Language Chooser.app/Contents/MacOS/Language Chooser
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using distribution archive from /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Configuring products from SharedSupport folder
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Install is double-dmg. Not adding chunklist to download list.
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallDVDProduct> based on media at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
    Jun 22 02:14:38 localhost Install OS X Mavericks[423]: Checking Software Update catalog URL https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: JS: installCheckScript threw exception TypeError: 'null' is not an object (evaluating 'my.target.systemVersion')
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Can not connect to /var/run/systemkeychaincheck.socket: No such file or directory
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not load Software Update catalog: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7fedd960ccc0 {NSUnderlyingError=0x7feddc866ef0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSErrorFailingURLKey=https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog, NSLocalizedDescription=The Internet connection appears to be offline.}
    Jun 22 02:14:39 localhost Install OS X Mavericks[423]: Could not fetch SWU catalog to create SWU product
    Jun 22 02:14:49 localhost Install OS X Mavericks[423]: LSExceptions [0x7fedd9446e50] unloaded
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:15:12 localhost Install OS X Mavericks[423]: *** IFDCustomizationController_10_6 does not know the size of distant package at (null)
    Jun 22 02:20:55 localhost Install OS X Mavericks[423]: Created IATool object:dbe23a50
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:20:56 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:09 localhost Install OS X Mavericks[423]: Preventing machine sleep.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using product IA_PKSecureNetEnabledProduct <file:///Volumes/schijf/OS%20X%20Install%20Data/> at distance 5
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using existing boot files dir at /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using mutable product path: /Volumes/schijf/OS X Install Data
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Using boot files path: /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.BaseSystemBinaries
    —a lot of similar messages, but for other packages —
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Could not find package ref in any source for: com.apple.pkg.OSInstall
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: No available package ref for compatibility update. Ignoring.
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Retrieving 0 packages (0.000 GB)
    *****This is where the timer starts saying “”About a minute remaining”*****
    Jun 22 02:21:42 localhost Install OS X Mavericks[423]: Verifying InstallMacOSX.pkg/InstallESD.dmg
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Finished operation queue
    Jun 22 02:42:36 localhost Install OS X Mavericks[423]: Opening /Volumes/Install OS X Mavericks/Install OS X Mavericks.app/Contents/SharedSupport/InstallESD.dmg
    Jun 22 02:42:38 localhost Install OS X Mavericks[423]: Extracting boot files from /Volumes/OS X Install ESD/BaseSystem.dmg
    Jun 22 02:42:39 localhost Install OS X Mavericks[423]: Extracting Boot Bits from Inner DMG:
    Jun 22 02:42:41 localhost Install OS X Mavericks[423]: Copied kernelcache
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied Boot.efi
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Copied PlatformSupport.plist
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Ejecting disk images
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: Generating the com.apple.Boot.plist file
    Jun 22 02:42:42 localhost Install OS X Mavericks[423]: com.apple.Boot.plist: {
          "Kernel Cache" = "/.IABootFiles/kernelcache";
          "Kernel Flags" = "container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/ InstallESD.dmg root-dmg=file:///BaseSystem.dmg";
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Done generating the com.apple.Boot.plist file
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing /Volumes/Install OS X Mavericks -- /Volumes/Install OS X Mavericks/.IABootFiles
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Blessing Mount Point:/Volumes/Install OS X Mavericks Folder:/Volumes/Install OS X Mavericks/.IABootFiles plist:com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ***************************** Setting Startup Disk *****************************
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******           Path: /Volumes/Install OS X Mavericks
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: ******     Boot Plist: /Volumes/Install OS X Mavericks/.IABootFiles/com.apple.Boot.plist
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: /usr/sbin/bless -setBoot -folder /Volumes/Install OS X Mavericks/.IABootFiles -bootefi /Volumes/Install OS X Mavericks/.IABootFiles/boot.efi -options config="\.IABootFiles\com.apple.Boot" -label OS X Installer
    Jun 22 02:42:43 localhost Install OS X Mavericks[423]: Bless on /Volumes/Install OS X Mavericks succeeded
    Jun 22 02:45:55 localhost Install OS X Mavericks[423]: Got error in writing to /Volumes/schijf/OS X Install Data/minstallconfig.xml
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    Does Anyone know how I can fix the error, because I would prefer installing with a bootable drive. Is it worth it to continue waiting on the current, apparently stuck Lion installer to finish or should I force a reboot?
    Can I try using the Recovery Disk assistant (OS X Recovery Disk Assistant v1.0) to create a recovery disk with the other MBP? I think not, as this might cause trouble with 2 different MBP's using the same license.
    Thanks in advance!

    Since this thread seems to be gaining more speed than the other one i'm working on, i figured i'd add these images to help you all out detailing the exact problem.
    I'm having the same issue and I wanted to provide some info specific to my mac, and some info in general to help with diganosis.
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    Also, other things I've tried now are
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  • My MacBook Air becomes unresponsive when logging in, and I decided to reinstall OS X Lion. When running the installer from OS X Recovery, it gave the error message "An error occurred while preparing the installation. Try running this application again."

    My MacBook Air becomes unresponsive when logging in, and I decided to reinstall OS X Lion. When running the installer from OS X Recovery, it gave the error message "An error occurred while preparing the installation. Try running this application again."
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A: my MacBook Air becomes unresponsive when logging in, and I decided to reinstall OS X Lion. When running the installer from OS X Recovery, it gave the error message "An error occurred while preparing the installation. Try running this application again."

I encountered the same exact problem when I attempted to re-installed OSX Lion on an old laptop. The date was set back in 2000, which rendered the certificate obsolete. Here's how I fixed it:
From the recovery menu, select the Terminal application. Run the 'date' command to confirm the date is wrong, then set the correct date using this command: date {month}{day}{hour}{minute}{year}
e.g. date 1219195613
Exit terminal (type exit). Retry the installation.

I encountered the same exact problem when I attempted to re-installed OSX Lion on an old laptop. The date was set back in 2000, which rendered the certificate obsolete. Here's how I fixed it:
From the recovery menu, select the Terminal application. Run the 'date' command to confirm the date is wrong, then set the correct date using this command: date {month}{day}{hour}{minute}{year}
e.g. date 1219195613
Exit terminal (type exit). Retry the installation.

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    Hunt

  • Uccx 10.5 - Subsystem - Resourses showing "Error occured while reading the Resources"

    Can anybody point me in the direction to resolve this? I have can see all of the agents and supervisors if I check the "Desktop Admin" page on UCCX  get an Error "Error occured while reading the Resources" when I try to see agents etc in Subsystem - RMCM - Resources.
    Thanks in advance.

    admin:file tail activelog uccx/log/MADM recent
    8895183: Nov 12 12:00:01.789 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926923]
    8895184: Nov 12 12:00:01.829 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926923]
    8895185: Nov 12 12:00:02.196 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895186: Nov 12 12:00:06.791 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926924
    8895187: Nov 12 12:00:06.791 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926924]
    8895188: Nov 12 12:00:06.831 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926924]
    8895189: Nov 12 12:00:07.102 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895190: Nov 12 12:00:11.793 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926925
    8895191: Nov 12 12:00:11.793 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926925]
    8895192: Nov 12 12:00:11.833 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926925]
    8895193: Nov 12 12:00:15.689 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895194: Nov 12 12:00:16.795 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926926
    8895195: Nov 12 12:00:16.795 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926926]
    8895196: Nov 12 12:00:16.835 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926926]
    8895197: Nov 12 12:00:21.797 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926927
    8895198: Nov 12 12:00:21.797 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926927]
    8895199: Nov 12 12:00:21.837 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926927]
    8895200: Nov 12 12:00:26.800 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926928
    8895201: Nov 12 12:00:26.800 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926928]
    8895202: Nov 12 12:00:26.841 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926928]
    8895203: Nov 12 12:00:28.417 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895204: Nov 12 12:00:31.803 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926929
    8895205: Nov 12 12:00:31.803 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926929]
    8895206: Nov 12 12:00:31.844 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926929]
    8895207: Nov 12 12:00:36.806 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926930
    8895208: Nov 12 12:00:36.806 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926930]
    8895209: Nov 12 12:00:36.847 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926930]
    8895210: Nov 12 12:00:41.808 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926931
    8895211: Nov 12 12:00:41.808 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926931]
    8895212: Nov 12 12:00:41.848 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926931]
    8895213: Nov 12 12:00:46.809 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926932
    8895214: Nov 12 12:00:46.809 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926932]
    8895215: Nov 12 12:00:46.850 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926932]
    8895216: Nov 12 12:00:48.407 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895217: Nov 12 12:00:51.810 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926933
    8895218: Nov 12 12:00:51.811 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926933]
    8895219: Nov 12 12:00:51.851 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926933]
    8895220: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895221: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895222: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895223: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895224: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895225: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895226: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895227: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895228: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895229: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895230: Nov 12 12:00:54.452 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895231: Nov 12 12:00:55.841 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895232: Nov 12 12:00:56.813 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926934
    8895233: Nov 12 12:00:56.813 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926934]
    8895234: Nov 12 12:00:56.853 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926934]
    8895235: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895236: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895237: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895238: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895239: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895240: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895241: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895242: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895243: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895244: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895245: Nov 12 12:00:59.189 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895246: Nov 12 12:01:01.815 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926935
    8895247: Nov 12 12:01:01.815 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926935]
    8895248: Nov 12 12:01:01.840 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895249: Nov 12 12:01:01.855 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926935]
    8895250: Nov 12 12:01:06.817 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926936
    8895251: Nov 12 12:01:06.817 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926936]
    8895252: Nov 12 12:01:06.858 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926936]
    8895253: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895254: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895255: Nov 12 12:01:08.821 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895256: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895257: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895258: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895259: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895260: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895261: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895262: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895263: Nov 12 12:01:08.822 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895264: Nov 12 12:01:09.517 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895265: Nov 12 12:01:11.819 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926937
    8895266: Nov 12 12:01:11.819 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926937]
    8895267: Nov 12 12:01:11.859 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926937]
    8895268: Nov 12 12:01:14.722 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895269: Nov 12 12:01:16.821 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926938
    8895270: Nov 12 12:01:16.821 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926938]
    8895271: Nov 12 12:01:16.861 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926938]
    8895272: Nov 12 12:01:21.823 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926939
    8895273: Nov 12 12:01:21.823 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926939]
    8895274: Nov 12 12:01:21.863 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926939]
    8895275: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:An exception has been caught by the reporting server: Exception=com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895276: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:com.cisco.cc.webservices.reporting.adapter.acmi.CTIReadException: CTIReadException occurred while parsing msgID:16.[java.io.EOFException]
    8895277: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:612)
    8895278: Nov 12 12:01:22.199 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.receiveMessage(CTIReader.java:428)
    8895279: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIReader.run(CTIReader.java:149)
    8895280: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.lang.Thread.run(Thread.java:619)
    8895281: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:Caused by: java.io.EOFException
    8895282: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:180)
    8895283: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at java.io.DataInputStream.readFully(DataInputStream.java:152)
    8895284: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      at com.cisco.cc.webservices.reporting.adapter.acmi.CTIDecoder.decodeCTIMsg(CTIDecoder.java:340)
    8895285: Nov 12 12:01:22.200 BST %MADM-WEB_RS-3-EXCEPTION:      ... 3 more
    8895286: Nov 12 12:01:24.603 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895287: Nov 12 12:01:26.826 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926940
    8895288: Nov 12 12:01:26.826 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926940]
    8895289: Nov 12 12:01:26.867 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926940]
    8895290: Nov 12 12:01:28.162 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895291: Nov 12 12:01:30.674 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895292: Nov 12 12:01:30.675 BST %MADM-WEB_RS-6-CALL_DEVICE_NULL:Call device is null
    8895293: Nov 12 12:01:31.829 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926941
    8895294: Nov 12 12:01:31.829 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926941]
    8895295: Nov 12 12:01:31.870 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926941]
    8895296: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895297: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895298: Nov 12 12:01:36.493 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationConfig
    8895299: Nov 12 12:01:36.493 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsApplicationDAO
    8895300: Nov 12 12:01:36.493 BST %MADM-DB_MGR-7-UNK:EntityDataSource.getPrimaryDataSourceType = LOCAL
    8895301: Nov 12 12:01:36.830 BST %MADM-CFG_MGR-7-UNK:BSSession:heartbeat::BSSocket.nextInvokeId=926942
    8895302: Nov 12 12:01:36.830 BST %MADM-CFG_MGR-7-UNK:BSMessageWriter-1.writeMessage-> about to write bootstrap message = HEARTBEAT_REQ[length=-1,invokeId=926942]
    8895303: Nov 12 12:01:36.920 BST %MADM-CFG_MGR-7-UNK:BSMessageReader-1.run-> message read: HEARTBEAT_CONF[length=4,invokeId=926942]
    8895304: Nov 12 12:01:38.279 BST %MADM-CFG_MGR-7-UNK:Found Configs30
    8895305: Nov 12 12:01:38.279 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-14 15:09:59.0,recordId=14,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Message Recording,values=null,evalues=[Message Recording, Cisco Script Application, 3, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895306: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-14 15:09:59.0,recordId=14,desc=Message Recording,name=Message Recording,type=Cisco Script Application,id=3,enabled=true,sessions=1,script=SCRIPT[Message Recording.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Recording_Message_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Input_Announcement_Number_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<com.cisco.prompt.Playable Record_Another_Menu_Prompt>,<com.cisco.prompt.Playable Uploaded_OK_Prompt>],defaultVars=null]
    8895307: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[1]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-14 15:38:32.0,recordId=15,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Message Playback,values=null,evalues=[Message Playback, Cisco Script Application, 4, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895308: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[1]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-14 15:38:32.0,recordId=15,desc=Message Playback,name=Message Playback,type=Cisco Script Application,id=4,enabled=true,sessions=1,script=SCRIPT[Message Playback.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Input_Announcement_Number_Prompt>],defaultVars=null]
    8895309: Nov 12 12:01:38.280 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[2]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-18 14:14:01.0,recordId=39,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Credit Management,values=null,evalues=[Credit Management, Cisco Script Application, 21, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895310: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[2]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-18 14:14:01.0,recordId=39,desc=Credit Management,name=Credit Management,type=Cisco Script Application,id=21,enabled=true,sessions=1,script=SCRIPT[Credit Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Contact_Centre_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895311: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[3]=ConfigImportRecord[schema=ApplicationConfig,time=2011-01-24 12:17:22.0,recordId=62,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=C-UK Saturday Close,values=null,evalues=[C-UK Saturday Close, Cisco Script Application, 36, 1, 1, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895312: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[3]=ApplicationConfig[schema=ApplicationConfig,time=2011-01-24 12:17:22.0,recordId=62,desc=C-UK Saturday Close,name=C-UK Saturday Close,type=Cisco Script Application,id=36,enabled=true,sessions=1,script=SCRIPT[C-UK Saturday Close.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable CUK_Saturday_Close_Q_Menu_Prompt>,<com.cisco.prompt.Playable Saturday_Q_Closed_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable Saturday_Q_Opened_Message>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895313: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[4]=ConfigImportRecord[schema=ApplicationConfig,time=2011-07-05 10:02:18.0,recordId=152,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=IS Management,values=null,evalues=[IS Management, Cisco Script Application, 9, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895314: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[4]=ApplicationConfig[schema=ApplicationConfig,time=2011-07-05 10:02:18.0,recordId=152,desc=IS Management,name=IS Management,type=Cisco Script Application,id=9,enabled=true,sessions=2,script=SCRIPT[IS Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable IS_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Outage_Record_Menu_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Recording_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<java.lang.String IS_Outage_Announcement_Number>,<com.cisco.prompt.Playable Recording_Saved_Prompt>,<com.cisco.prompt.Playable TOD_Override_Prompt>,<com.cisco.prompt.Playable TOD_Override_Open_Prompt>,<com.cisco.prompt.Playable TOD_Override_Closed_Prompt>,<com.cisco.prompt.Playable Servicedesk_Divert_Active_Prompt>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable Failed_Authentication_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Announcement_Turned_Off_Prompt>,<com.cisco.prompt.Playable Emergency_Activated_Prompt>],defaultVars=null]
    8895315: Nov 12 12:01:38.281 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[5]=ConfigImportRecord[schema=ApplicationConfig,time=2011-09-20 08:07:43.0,recordId=209,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Switchboard Closed Message,values=null,evalues=[Switchboard Closed, Cisco Script Application, 1, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895316: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[5]=ApplicationConfig[schema=ApplicationConfig,time=2011-09-20 08:07:43.0,recordId=209,desc=Switchboard Closed Message,name=Switchboard Closed,type=Cisco Script Application,id=1,enabled=true,sessions=10,script=SCRIPT[Switchboard Closed.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Switchboard_Closed_Message>],defaultVars=null]
    8895317: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[6]=ConfigImportRecord[schema=ApplicationConfig,time=2012-04-05 08:14:22.0,recordId=507,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Estates Management,values=null,evalues=[Estates Management, Cisco Script Application, 30, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895318: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[6]=ApplicationConfig[schema=ApplicationConfig,time=2012-04-05 08:14:22.0,recordId=507,desc=Estates Management,name=Estates Management,type=Cisco Script Application,id=30,enabled=true,sessions=2,script=SCRIPT[Estates Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Estates_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Divert_On_Prompt>,<com.cisco.prompt.Playable Divert_Off_Prompt>,<com.cisco.prompt.Playable Input_Ext_Number>,<com.cisco.prompt.Playable Divert_On_Prompt_2>],defaultVars=null]
    8895319: Nov 12 12:01:38.282 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[7]=ConfigImportRecord[schema=ApplicationConfig,time=2013-01-02 08:41:48.0,recordId=641,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Leased Ops Internal,values=null,evalues=[Leased Ops Internal, Cisco Script Application, 12, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895320: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[7]=ApplicationConfig[schema=ApplicationConfig,time=2013-01-02 08:41:48.0,recordId=641,desc=Leased Ops Internal,name=Leased Ops Internal,type=Cisco Script Application,id=12,enabled=true,sessions=10,script=SCRIPT[Leased Ops Internal.aef],defaultScript=,vars=[<java.lang.String Voicemail_Redirect>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<java.lang.String Voicemail_Pilot>],defaultVars=null]
    8895321: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[8]=ConfigImportRecord[schema=ApplicationConfig,time=2013-03-18 08:08:08.0,recordId=749,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=ETA SMS,values=null,evalues=[ETA SMS, Cisco Script Application, 24, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895322: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[8]=ApplicationConfig[schema=ApplicationConfig,time=2013-03-18 08:08:08.0,recordId=749,desc=ETA SMS,name=ETA SMS,type=Cisco Script Application,id=24,enabled=true,sessions=10,script=SCRIPT[ETA SMS.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Enter_Customer_Number_Prompt>,<com.cisco.prompt.Playable Customer_ID_Not_Found_Prompt>,<com.cisco.prompt.Playable Confirm_Postcode_Prompt>,<com.cisco.prompt.Playable Confirm_Prompt>,<com.cisco.prompt.Playable Caller_Witheld_Prompt>,<com.cisco.prompt.Playable Calling_From_Prompt>,<com.cisco.prompt.Playable Existing_Menu_Prompt>,<com.cisco.prompt.Playable Are_You_Sure_Prompt>,<com.cisco.prompt.Playable Enter_Number_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Restricted_Access_Prompt>,<com.cisco.prompt.Playable Number_Change_Prompt>,<com.cisco.prompt.Playable Loop_Prompt>,<com.cisco.prompt.Playable Loop_Prompt_OOH>,<com.cisco.prompt.Playable Service_Removal_Prompt>,<com.cisco.prompt.Playable New_Registration_Prompt>,<java.lang.String Contact_Centre_Transfer>,<com.cisco.prompt.Playable Invalid_Mobile_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt_OOH>,<com.cisco.prompt.Playable Confirm_Mobile_Entered>,<com.cisco.prompt.Playable Goodbye_Prompt>],defaultVars=null]
    8895323: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[9]=ConfigImportRecord[schema=ApplicationConfig,time=2013-03-19 09:13:05.0,recordId=758,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Lettings Management,values=null,evalues=[Lettings Management, Cisco Script Application, 44, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895324: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[9]=ApplicationConfig[schema=ApplicationConfig,time=2013-03-19 09:13:05.0,recordId=758,desc=Lettings Management,name=Lettings Management,type=Cisco Script Application,id=44,enabled=true,sessions=2,script=SCRIPT[Lettings Management.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Lettings_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Divert_On_Prompt>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895325: Nov 12 12:01:38.283 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[10]=ConfigImportRecord[schema=ApplicationConfig,time=2013-04-29 12:58:32.0,recordId=785,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Tech Services Management,values=null,evalues=[Tech Services Management, Cisco Script Application, 28, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895326: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[10]=ApplicationConfig[schema=ApplicationConfig,time=2013-04-29 12:58:32.0,recordId=785,desc=Tech Services Management,name=Tech Services Management,type=Cisco Script Application,id=28,enabled=true,sessions=2,script=SCRIPT[Tech Services Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Tech_Services_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895327: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[11]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-13 10:15:53.0,recordId=961,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Legal Estates DISPS,values=null,evalues=[Lease Estates DISPS, Cisco Script Application, 29, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895328: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[11]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-13 10:15:53.0,recordId=961,desc=Legal Estates DISPS,name=Lease Estates DISPS,type=Cisco Script Application,id=29,enabled=true,sessions=10,script=SCRIPT[Legal and Estates and Disposals.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<com.cisco.prompt.Playable IVR_Menu_Prompt>,<java.lang.String Voicemail_Box>,<com.cisco.prompt.Playable Christmas_Closed_2>],defaultVars=null]
    8895329: Nov 12 12:01:38.284 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[12]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-13 10:39:09.0,recordId=962,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Tech Services IVR,values=null,evalues=[Tech Services IVR, Cisco Script Application, 25, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895330: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[12]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-13 10:39:09.0,recordId=962,desc=Tech Services IVR,name=Tech Services IVR,type=Cisco Script Application,id=25,enabled=true,sessions=10,script=SCRIPT[Tech Services.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Transfer_Prompt>,<com.cisco.prompt.Playable Tech_Services_Menu_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Out_Hours_Message>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Christmas_Closed_2>],defaultVars=[]]
    8895331: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[13]=ConfigImportRecord[schema=ApplicationConfig,time=2013-12-16 14:13:21.0,recordId=974,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=C-UK Incident Recording,values=null,evalues=[C-UK Incident Recording, Cisco Script Application, 16, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895332: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[13]=ApplicationConfig[schema=ApplicationConfig,time=2013-12-16 14:13:21.0,recordId=974,desc=C-UK Incident Recording,name=C-UK Incident Recording,type=Cisco Script Application,id=16,enabled=true,sessions=2,script=SCRIPT[C-UK Incident Recording.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>,<com.cisco.prompt.Playable Incident_Record_Menu_Prompt>,<com.cisco.prompt.Playable Recording_Prompt>,<com.cisco.prompt.Playable Recorded_Announcement_Prompt>,<com.cisco.prompt.Playable Recorded_Menu_Prompt>,<java.lang.String Incident_Recording_Number>,<com.cisco.prompt.Playable Recording_Saved_Prompt>,<com.cisco.prompt.Playable Incident_Change_Menu_Prompt>,<com.cisco.prompt.Playable Incident_Removed_Message>],defaultVars=null]
    8895333: Nov 12 12:01:38.285 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[14]=ConfigImportRecord[schema=ApplicationConfig,time=2014-04-29 08:47:57.0,recordId=1043,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=IS Helpdesk,values=null,evalues=[IS Helpdesk, Cisco Script Application, 10, 1, 20, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895334: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[14]=ApplicationConfig[schema=ApplicationConfig,time=2014-04-29 08:47:57.0,recordId=1043,desc=IS Helpdesk,name=IS Helpdesk,type=Cisco Script Application,id=10,enabled=true,sessions=20,script=SCRIPT[IS Helpdesk.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Outage_Announcement_Prompt>,<com.cisco.prompt.Playable No_Outage_Announcement_Prompt>,<com.cisco.prompt.Playable Service_Desk_Closed_Prompt>,<com.cisco.prompt.Playable Transfer_Prompt>],defaultVars=null]
    8895335: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[15]=ConfigImportRecord[schema=ApplicationConfig,time=2014-05-19 12:28:08.0,recordId=1054,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Test 3,values=null,evalues=[Test 3, Cisco Script Application, 6, 1, 3, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895336: Nov 12 12:01:38.286 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[15]=ApplicationConfig[schema=ApplicationConfig,time=2014-05-19 12:28:08.0,recordId=1054,desc=Test 3,name=Test 3,type=Cisco Script Application,id=6,enabled=true,sessions=3,script=SCRIPT[CC IVR.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Root_Menu_Options>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Order_Queuries_Menu>,<com.cisco.prompt.Playable Prompt_QM_Transfer>,<com.cisco.prompt.Playable Prompt_Sales_Transfer>,<java.lang.String Transfer_QM>,<java.lang.String Transfer_Sales>,<com.cisco.prompt.Playable Prompt_CUK_Menu>,<java.lang.String Transfer_ETA>,<java.lang.String Transfer_Distribution>,<com.cisco.prompt.Playable Prompt_Distribution_Transfer>,<com.cisco.prompt.Playable Prompt_Credit_Menu>,<com.cisco.prompt.Playable Prompt_Credit_Transfer>,<java.lang.String Transfer_Credit>,<com.cisco.prompt.Playable Prompt_Property_Menu>,<com.cisco.prompt.Playable Prompt_Brand_Menu>,<java.lang.String Transfer_Bellrock>,<com.cisco.prompt.Playable Prompt_Brand_Technical_Menu>,<com.cisco.prompt.Playable Prompt_Dispense_Carlsberg>,<com.cisco.prompt.Playable Prompt_Dispense_Coors>,<com.cisco.prompt.Playable Prompt_Dispense_Inbev>,<com.cisco.prompt.Playable Prompt_Dispense_Heineken>,<com.cisco.prompt.Playable Prompt_Dispense_CC>,<com.cisco.prompt.Playable Prompt_Dispense_Diageo>,<java.lang.String Prompt_Pre_IVR_Advert>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895337: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[16]=ConfigImportRecord[schema=ApplicationConfig,time=2014-06-09 07:25:30.0,recordId=1099,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Utilities IVR,values=null,evalues=[Utilities IVR, Cisco Script Application, 18, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895338: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[16]=ApplicationConfig[schema=ApplicationConfig,time=2014-06-09 07:25:30.0,recordId=1099,desc=Utilities IVR,name=Utilities IVR,type=Cisco Script Application,id=18,enabled=true,sessions=10,script=SCRIPT[Utilities Number Change.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Number_Change_Transfer_Prompt>,<java.lang.String IVR_Transfer_Number>,<com.cisco.prompt.Playable Fault_Prompt>,<com.cisco.prompt.Playable Number_Change_Terminate_Prompt>,<java.lang.Long July4>,<java.lang.Long Aug1>],defaultVars=null]
    8895339: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[17]=ConfigImportRecord[schema=ApplicationConfig,time=2014-07-10 14:02:00.0,recordId=1125,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Carlsberg Queue,values=null,evalues=[Carlsberg Queue, Cisco Script Application, 31, 1, 30, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895340: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[17]=ApplicationConfig[schema=ApplicationConfig,time=2014-07-10 14:02:00.0,recordId=1125,desc=Carlsberg Queue,name=Carlsberg Queue,type=Cisco Script Application,id=31,enabled=true,sessions=30,script=SCRIPT[Carlsberg Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String Email_Recipients>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<com.cisco.prompt.Playable Incident_Message>,<java.lang.String Incident_Calling_Number>,<com.cisco.prompt.Playable No_Incident_Message>,<java.lang.String Carlsberg_Direct_Calling_Number>,<com.cisco.prompt.Playable Salutation_Direct>,<com.cisco.prompt.Playable Salutation_Incident>,<com.cisco.prompt.Playable Recording_Notification_Prompt>,<java.lang.String Transfer_Calling_Number>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895341: Nov 12 12:01:38.287 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[18]=ConfigImportRecord[schema=ApplicationConfig,time=2014-07-10 14:14:45.0,recordId=1127,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Centre Management,values=null,evalues=[Contact Centre Management, Cisco Script Application, 46, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895342: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[18]=ApplicationConfig[schema=ApplicationConfig,time=2014-07-10 14:14:45.0,recordId=1127,desc=Contact Centre Management,name=Contact Centre Management,type=Cisco Script Application,id=46,enabled=true,sessions=2,script=SCRIPT[CC Emergency.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Prompt_Emergency_Menu>,<com.cisco.prompt.Playable Prompt_Emergency_Off>,<com.cisco.prompt.Playable Prompt_Enter_PIN>,<com.cisco.prompt.Playable Prompt_Emergency_All>,<com.cisco.prompt.Playable Prompt_Emergency_CC>,<com.cisco.prompt.Playable Prompt_Emergency_Ops>,<com.cisco.prompt.Playable Prompt_Emergency_CUK>,<com.cisco.prompt.Playable Prompt_Emergency_Reception>,<com.cisco.prompt.Playable Prompt_Write_Error>],defaultVars=null]
    8895343: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[19]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-14 14:22:27.0,recordId=1130,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Training,values=null,evalues=[Training, Cisco Script Application, 48, 1, 5, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895344: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[19]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-14 14:22:27.0,recordId=1130,desc=Training,name=Training,type=Cisco Script Application,id=48,enabled=true,sessions=5,script=SCRIPT[Training.aef],defaultScript=,vars=[<java.lang.String CSQ_Name>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>],defaultVars=null]
    8895345: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[20]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-18 13:30:10.0,recordId=1131,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Financial Services Management,values=null,evalues=[Financial Services Management, Cisco Script Application, 2, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895346: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[20]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-18 13:30:10.0,recordId=1131,desc=Financial Services Management,name=Financial Services Management,type=Cisco Script Application,id=2,enabled=true,sessions=2,script=SCRIPT[Financial Services Management.aef],defaultScript=,vars=[<com.cisco.prompt.Playable PIN_Input_Prompt>,<com.cisco.prompt.Playable Financial_Services_Management_Menu_Prompt>,<com.cisco.prompt.Playable Normal_Activated_Message>,<com.cisco.prompt.Playable Emergency_Activated_Message>,<com.cisco.prompt.Playable System_Settings_Written_Prompt>,<com.cisco.prompt.Playable System_Error_Prompt>],defaultVars=null]
    8895347: Nov 12 12:01:38.288 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[21]=ConfigImportRecord[schema=ApplicationConfig,time=2014-08-20 13:02:27.0,recordId=1132,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Credit Queue,values=null,evalues=[Credit Queue, Cisco Script Application, 33, 1, 50, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895348: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[21]=ApplicationConfig[schema=ApplicationConfig,time=2014-08-20 13:02:27.0,recordId=1132,desc=Credit Queue,name=Credit Queue,type=Cisco Script Application,id=33,enabled=true,sessions=50,script=SCRIPT[Credit Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<java.lang.String Credit_Supervisor_1>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String Credit_Supervisor_2>,<com.cisco.prompt.Playable Closed_Message_Prompt>,<java.lang.String Credit_Supervisor_3>,<java.lang.String CSQ_Name>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895349: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[22]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-01 09:58:11.0,recordId=1134,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Center Queue,values=null,evalues=[Contact Center Queue, Cisco Script Application, 27, 1, 50, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895350: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[22]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-01 09:58:11.0,recordId=1134,desc=Contact Center Queue,name=Contact Center Queue,type=Cisco Script Application,id=27,enabled=true,sessions=50,script=SCRIPT[Contact Centre Queue.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Closed_Prompt_Contact_Centre>,<java.lang.String Transfer_Cloud_WiFi>,<com.cisco.prompt.Playable Prompt_Fault>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895351: Nov 12 12:01:38.289 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[23]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-10 08:51:27.0,recordId=1138,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Leased Ops IVR,values=null,evalues=[Leased Ops IVR, Cisco Script Application, 13, 1, 15, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895352: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[23]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-10 08:51:27.0,recordId=1138,desc=Leased Ops IVR,name=Leased Ops IVR,type=Cisco Script Application,id=13,enabled=true,sessions=15,script=SCRIPT[Ops Support.aef],defaultScript=,vars=[<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Queued_Comfort_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<java.lang.String Voicemail_Pilot>,<java.lang.String Voicemail_Redirect>,<com.cisco.prompt.Playable Emergency_Message_Prompt>,<java.lang.String CSQ_Name>,<java.lang.String Email_Recipients>],defaultVars=null]
    8895353: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[24]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-15 11:07:57.0,recordId=1140,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Contact Centre IVR,values=null,evalues=[Contact Centre IVR, Cisco Script Application, 26, 1, 30, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895354: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[24]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-15 11:07:57.0,recordId=1140,desc=Contact Centre IVR,name=Contact Centre IVR,type=Cisco Script Application,id=26,enabled=true,sessions=30,script=SCRIPT[CC IVR.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Root_Menu_Options>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Order_Queuries_Menu>,<com.cisco.prompt.Playable Prompt_QM_Transfer>,<com.cisco.prompt.Playable Prompt_Sales_Transfer>,<java.lang.String Transfer_QM>,<java.lang.String Transfer_Sales>,<com.cisco.prompt.Playable Prompt_CUK_Menu>,<java.lang.String Transfer_ETA>,<java.lang.String Transfer_Distribution>,<com.cisco.prompt.Playable Prompt_Distribution_Transfer>,<com.cisco.prompt.Playable Prompt_Credit_Menu>,<com.cisco.prompt.Playable Prompt_Credit_Transfer>,<java.lang.String Transfer_Credit>,<com.cisco.prompt.Playable Prompt_Property_Menu>,<com.cisco.prompt.Playable Prompt_Brand_Menu>,<java.lang.String Transfer_Bellrock>,<com.cisco.prompt.Playable Prompt_Brand_Technical_Menu>,<com.cisco.prompt.Playable Prompt_Dispense_Carlsberg>,<com.cisco.prompt.Playable Prompt_Dispense_Coors>,<com.cisco.prompt.Playable Prompt_Dispense_Inbev>,<com.cisco.prompt.Playable Prompt_Dispense_Heineken>,<com.cisco.prompt.Playable Prompt_Dispense_CC>,<com.cisco.prompt.Playable Prompt_Dispense_Diageo>,<java.lang.String Prompt_Pre_IVR_Advert>,<java.lang.String Transfer_Trigger>,<com.cisco.prompt.Playable Prompt_Salutation>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895355: Nov 12 12:01:38.290 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[25]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-30 07:48:02.0,recordId=1144,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Test,values=null,evalues=[Test, Cisco Script Application, 0, 1, 2, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895356: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[25]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-30 07:48:02.0,recordId=1144,desc=Test,name=Test,type=Cisco Script Application,id=0,enabled=true,sessions=2,script=SCRIPT[test.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Emergency_Menu>,<com.cisco.prompt.Playable Prompt_Emergency_Off>,<com.cisco.prompt.Playable Prompt_Enter_PIN>,<com.cisco.prompt.Playable Prompt_Emergency_All>,<com.cisco.prompt.Playable Prompt_Emergency_CC>,<com.cisco.prompt.Playable Prompt_Emergency_Ops>,<com.cisco.prompt.Playable Prompt_Emergency_CUK>,<com.cisco.prompt.Playable Prompt_Emergency_Reception>,<com.cisco.prompt.Playable Prompt_Write_Error>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895357: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[26]=ConfigImportRecord[schema=ApplicationConfig,time=2014-09-30 07:48:37.0,recordId=1145,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=TEST 2,values=null,evalues=[TEST 2, Cisco Script Application, 5, 1, 4, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895358: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[26]=ApplicationConfig[schema=ApplicationConfig,time=2014-09-30 07:48:37.0,recordId=1145,desc=TEST 2,name=TEST 2,type=Cisco Script Application,id=5,enabled=true,sessions=4,script=SCRIPT[test2.aef],defaultScript=SCRIPT[Error.aef],vars=[],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895359: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[27]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-06 08:55:13.0,recordId=1148,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Switchboard Pre-Message,values=null,evalues=[Switchboard Pre-Message, Cisco Script Application, 11, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895360: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[27]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-06 08:55:13.0,recordId=1148,desc=Switchboard Pre-Message,name=Switchboard Pre-Message,type=Cisco Script Application,id=11,enabled=true,sessions=10,script=SCRIPT[Incoming 01283 501600.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Prompt_Salutation>,<com.cisco.prompt.Playable Prompt_Menu_Options>,<java.lang.String Transfer_CC_IVR>,<java.lang.String Transfer_Reception>,<com.cisco.prompt.Playable Prompt_Fault>,<com.cisco.prompt.Playable Prompt_Reception_Closed>,<com.cisco.prompt.Playable Prompt_Reception_Transfer>,<com.cisco.prompt.Playable Emergency_Message_Prompt>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895361: Nov 12 12:01:38.291 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[28]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-16 12:39:48.0,recordId=1149,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Lettings,values=null,evalues=[Lettings, Cisco Script Application, 34, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895362: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[28]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-16 12:39:48.0,recordId=1149,desc=Lettings,name=Lettings,type=Cisco Script Application,id=34,enabled=true,sessions=10,script=SCRIPT[Lettings.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Starting_Prompt>,<java.lang.String Transfer_Number_FMP>,<com.cisco.prompt.Playable IVR_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<java.lang.String Transfer_Number_QM>,<com.cisco.prompt.Playable Transfer_Prompt_FMP>,<com.cisco.prompt.Playable Transfer_Prompt_QM>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895363: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[29]=ConfigImportRecord[schema=ApplicationConfig,time=2014-10-30 08:03:43.0,recordId=1151,implClass=class com.cisco.crs.app.ScriptApplicationConfig,desc=Financial Services,values=null,evalues=[Financial Services, Cisco Script Application, 8, 1, 10, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895364: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[29]=ApplicationConfig[schema=ApplicationConfig,time=2014-10-30 08:03:43.0,recordId=1151,desc=Financial Services,name=Financial Services,type=Cisco Script Application,id=8,enabled=true,sessions=10,script=SCRIPT[Financial Services.aef],defaultScript=SCRIPT[Error.aef],vars=[<com.cisco.prompt.Playable Emergency_Message_Prompt>,<com.cisco.prompt.Playable Option_To_Leave_Message_Prompt>,<com.cisco.prompt.Playable Financial_Services_Menu_Prompt>,<com.cisco.prompt.Playable Starting_Prompt>,<com.cisco.prompt.Playable Out_Hours_Message>,<com.cisco.prompt.Playable Queued_Message_Prompt>,<com.cisco.prompt.Playable Comfort_Message_Prompt>,<com.cisco.prompt.Playable Fault_Prompt>,<java.lang.String Trigger_External>,<java.lang.String Trigger_Internal>,<java.lang.String CSQ_Name>],defaultVars=[<com.cisco.prompt.Playable Error_Message_Prompt>]]
    8895365: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895366: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895367: Nov 12 12:01:38.292 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895368: Nov 12 12:01:38.292 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895369: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895370: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-14 14:06:48.0,recordId=4,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1011, Cisco JTAPI Trigger, Message Recording, 1, 1, 5000, en_GB, 1011, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895371: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-14 14:06:48.0,recordId=4,desc=Cisco JTAPI Trigger,name=1011,type=Cisco JTAPI Trigger,appName=Message Recording,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1011,redirectCSS=redirecting.party,cmDeviceName=Trigger1011,cmDeviceInvalid=false,cmDescription=Message Recording,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1011,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
    8895372: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895373: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895374: Nov 12 12:01:38.293 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895375: Nov 12 12:01:38.293 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895376: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895377: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-14 15:39:54.0,recordId=5,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1000, Cisco JTAPI Trigger, Message Playback, 1, 1, 5000, en_GB, 1000, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895378: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-14 15:39:54.0,recordId=5,desc=Cisco JTAPI Trigger,name=1000,type=Cisco JTAPI Trigger,appName=Message Playback,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1000,redirectCSS=redirecting.party,cmDeviceName=Trigger1000,cmDeviceInvalid=false,cmDescription=Message Playback,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1000,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
    8895379: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:getAccessor(ConfigQuery):Try to get the default accessor
    8895380: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895381: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895382: Nov 12 12:01:38.294 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895383: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895384: Nov 12 12:01:38.294 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-18 14:14:39.0,recordId=26,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1012, Cisco JTAPI Trigger, Credit Management, 1, 1, 5000, en_GB, 1012, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895385: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-18 14:14:39.0,recordId=26,desc=Cisco JTAPI Trigger,name=1012,type=Cisco JTAPI Trigger,appName=Credit Management,enabled=true,sessions=1,idleTimeout=5000,locale=en_GB,parms={},taskGroups=[],controlClass=class com.cisco.call.CallControlChannel,controlGroupId=0,contactGroups=[GroupInfo[class=com.cisco.dialog.DialogChannel,id=0]],dn=1012,redirectCSS=redirecting.party,cmDeviceName=Trigger1012,cmDeviceInvalid=false,cmDescription=Credit Management,cmDevicePoolUUID={1B1B9EB6-7803-11D3-BDF0-00108302EAD1},cmDevicePoolName=Punch_Campus_DP,cmCallingSearchSpaceUUID={D084B73F-CFFC-98EC-0859-0013A93FB9E7},cmCallingSearchSpaceName=Punch_Campus_National,cmLocationUUID={BD0533A9-A173-BCFA-BB70-609631EE24BB},cmLocationName=Punch_Campus,cmPartitionUUID={25AB5E1A-5154-C10C-9071-77AE2972A72E},cmPartitionName=Punch_Campus_UCCX,cmVoiceMailProfileUUID={00000000-1111-0000-0000-000000000000},cmVoiceMailProfileName=NoVoiceMail,cmCallPickUpGroupUUID=,cmCallPickUpGroupName=,cmDisplay=,cmExternalPhNumMask=,cmFwdBusyVM=false,cmFwdBusyDest=,cmFwdBusyCSSUUID=,cmFwdBusyCSSName=None,cmAlertingNameAscii=1012,cmPresenceGroupUUID=ad243d17-98b4-4118-8feb-5ff2e1b781ac,cmPresenceGroupName=Standard Presence group]
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    8895387: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:DBAccessor.get(query))
    8895388: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:Schema class = com.cisco.app.ApplicationTriggerConfig
    8895389: Nov 12 12:01:38.295 BST %MADM-DB_MGR-7-UNK:Returning DAO :: CrsTriggerDAO
    8895390: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:Found Configs1
    8895391: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():CIR[0]=ConfigImportRecord[schema=ApplicationTriggerConfig,time=2011-01-24 12:17:56.0,recordId=43,implClass=class com.cisco.crs.jtapi.JTAPITriggerConfig,desc=Cisco JTAPI Trigger,values=null,evalues=[1041, Cisco JTAPI Trigger, C-UK Saturday Close, 1, 1, 5000, en_GB, 1041, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null, null]]
    8895392: Nov 12 12:01:38.295 BST %MADM-CFG_MGR-7-UNK:ConfigManagerImpl-getAll():configObjs[0]=JTAPITriggerConfig[schema=ApplicationTriggerConfig,time=2011-01-24 12:17:56.0,recordId=43,desc=Cisco JTAPI Trigger,name=1041,type=Cisco JTAPI Trigger,appName=C-UK Saturday Close,enabled=true,sessions=1,idleTimeou

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    Further,suggest you explore if the below resolutions can be adopted in your case.
    http://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=10321987
    http://wiki.sdn.sap.com/wiki/display/PLM/OriginalsinvisibleafterEHP3or+EHP4
    Regards,
    Pradeepkumar haragoldavar

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    Maxx

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    http://support.apple.com/kb/HT1379

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