Getting an error saying my account has been disabled
when I try to purchase songs I get an error saying my apple ID has been disabled
Do you have a question?
If changing your password does not solve, then contact itunes support.
Similar Messages
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When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
i have restore my phone and i have treid to redownload my purchased but it saying my account has been disabled so what do i have to do?
You contact iTunes store support.
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my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.
CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck -
TS3988 when I try to purchase from the store now, it says my account has been disabled. WHY????
When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.
Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT5787 When I try and log into my apple ID, it says my accounts has been disabled
When I try and log into my apple ID, it says my accounts has been disabled. What do I need to do
Contact iTunes support & see what's going on:
http://www.apple.com/support/itunes/ -
i always have to sign into icloud and they always say my account has been disabled so i cant download anything!
You might want to go to Settings>iTunes & App Store, tap the ID, sign out, then sign back in. For iCloud, try deleting the account and signing back in. To do this, save your photo stream photos to your camera roll (unless already ther) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone and provide the password when prompted, then sign back in. (Your iCloud data will reappear on your phone when you sign back in.)
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Why does it say my account has been disabled
I have set up a login and password and yet, when I try to log in, it says my account has been disabled. Why and how can I fix it?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
Debbio wrote:
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Jack
ASPV Supervisor -
Hi,
I am about to pull my hair out. My itunes account has been disabled............or at least that's what it says everytime I want to update my apps....I can't do it. Then it sends me to a useless web address www.apples.com/itunes/storesupport/forassistance it never helps me. I've changed my password, etc. But I can't get my apps updated or the "Apple" in the sky to fix it...I don't know where to go for customer service....Any suggestions?
Thanks
KathyI updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
Error message: your account has been disabled?????
The message does not say that it is for security reasons. I've already changed the password. I also contacted Apple by email, and they have not responded (it's been over 24 hours).
Hi Debbio , Contact your bank they may have disabled your credit/ debit card because of an unusual amount of small purchaches of APPS , ALBUMS etc....... Has your name been changed if so create a new Apple ID and RELAX. BANKS TREAT THIS AS FRAUD they may need you to confirm you purchased them APPS.?
Debbio wrote:
I get the message "Your Apple ID has been disabled" everytime I try to purchase a song. I can't seem to find anyone with Apple who can help me!
Jack
ASPV Supervisor -
Error message: my account has been disabled
Ok here is what is says, "To continue using your account it must be enabled by the itunes Music Store Customer Service." I have looked everywhere and find out what I should do. I have already authorized my itunes and it works fine I just can't buy any music. thanks
Hello Cheera21,
It sounds like you have successfully changed your password twice but you are still being prompted that your Apple ID has been disabled due to security reasons. I would reach out to our Account Security team direcly for your region.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US
Thank you for using Apple Support Communities.
All the best,
Sterling -
I am so frustrated I paid money to do downloads and i assumed they went through they appear on my dock- but i had not had time to work on my computer then i hit update casue my appl says it needs 40 updates it goes to do it then it hits back with a message saying your apple id has been disable??? So so confused just bought a new iphone and now this UGGGG any ideas?
just create a new apple id and password
may be the id that you are trying to use was used longtime back -
same as subject, keep getting this error.
I have tried resetting my password and still get this error message. I can login to iTunes but cannot purchase new apps or install purchased apps. Would be grateful if anyone could help.
Thank you.Read the article you linked
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I just got a new account and when I try downloading it says my account has been disabled
<Email Edited By Host>
These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post.
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page.
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