Getting an error that's preventing my from watching Quicktime format videos
I'm getting the following message:
Heading
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:/Program Files/Quicktime/QuickTimePlayer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
*Ok button*
So far I haven't seen anything that looks like I could ask for help from someone so I came here after a few days of unsuccessful attempts to completely uninstall the program as to get rid of the message. When I go to uninstall the Quicktime Player the Install Wizard partially loads but suddenly stops for reasons unknown to me. Right now the only solution I can see is entering the Run menu and manually removing all QuickTime Player data but I don't remember the exact command to do so. If anyone can point me to some support or suggest other solutions I'd be quite grateful.
Dell Desktop PC Dimension 4550 Windows XP Currently trying to customize it.
Hi,
Please check if the Lync conference add-in is active in Outlook.
You can check with the following steps:
Click File button on Outlook, Options--Add-Ins. Make sure the Lync Add-in for Microsoft Office 2013 in the list of "Active Application Add-ins". If it is in Inactive Application Add-ins or Disabled Application Add-ins, active it and then restart
Lync client and Outlook to test the issue.
If the issue persists, please also delete Lync user profile and Outlook profile to test the issue.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support
Similar Messages
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Hi -
So I've an legal Office 2013 version running on my Surface Pro 2, which works fine.
I installed lync client 2013 (not from the appstore, but the desktop version) and on first sight, seems to work as well.
Now comes the issue - when I want to join a meeting, the following error comes up:
"we're sorry, but lync has run into an error that is preventing it from working''
I already re-installed Office and Lync several times - but the error keeps coming and it getting really frustrated because I cannot join any meeting.
TimHi,
Please check if the Lync conference add-in is active in Outlook.
You can check with the following steps:
Click File button on Outlook, Options--Add-Ins. Make sure the Lync Add-in for Microsoft Office 2013 in the list of "Active Application Add-ins". If it is in Inactive Application Add-ins or Disabled Application Add-ins, active it and then restart
Lync client and Outlook to test the issue.
If the issue persists, please also delete Lync user profile and Outlook profile to test the issue.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support -
Today we had this error code on starting Office programs out of the blue. We've had this error in the past and we know what caused it, but that action wasn't taken. I've already read other posts, but no "Answer" provides a real solution to a clear
problem with Office 365.
The error: "We're sorry, but (program name) has run into an error that is preventing it from working correctly. (Program name) will need to be closed as a result."
It offers "Repair Now", then the two following options: "Online" or "Offline". Neither are effective.
In the past we used the Office 365 Fix It tool, but uninstalling and reinstalling Office on a regular basis is unacceptable. Resorting to web apps is also not going to happen.
Running Win 7 Pro 64 bit, fully updated.
We're starting to get fed up with this broken software. Paying monthly for programs that don't work is ridiculous. Any real answers would be greatly appreciated!Locate your Office application and check the setting of Compatibility.
For example,
Right click on Excel (.exe) > Properties > Compatibility > uncheck all the boxes, click Ok and check if it helps.
To access Excel (.exe), open the following location:
C:\Program Files\Microsoft Office\Office15\Excel.exe
Or
C:\Program Files\Microsoft Office 15\Root\Office15\Excel.exe
Try to open Excel and check if it opens.
http://social.technet.microsoft.com/Forums/en-US/590617de-629f-413b-8c11-f3cc79e27e7a/excel-2013-error-on-open-were-sorry-but-excel-has-run-into-an-error-that-is-preventing-it-from?forum=officeitpro
Thanks.
Tony Chen
TechNet Community Support -
I get this error code when trying to sign into my college web site.
I had a friend sign into hers from her computer and she did not have an issue.
uPortal Error
Sorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later.I get this error code when trying to sign into my college web site.
I had a friend sign into hers from her computer and she did not have an issue.
uPortal Error
Sorry, but uPortal encountered an error that is preventing it from rendering. The error must be corrected by system administrators. Try again later. -
Hello
win 7- office prof. 2013
after installation is OK. but every time i restart i get
"Were sorry but "application" has encountered an error that is preventing it from working correctly. Repair now?"
it ask me again for my product key. and than everything is OK until next time i restart my computer.
it happens with all the applications
it happens also with other vision of office.
I tried to uninstall with your tool, I tried to erase from the registry, clean boot, safe mode... and nothing worksHi,
Uninstall Office and install it again in Clean Boot to determine if background programs are interfering with this:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support -
Why am I getting an error message when I want to watch a Youtube video?
Hi
I'm wonderying why am I getting an error message when I want to watch a Youtube video?I've been getting the same error message for the last 3 days. Something is wrong with YouTube itself.
-
Even after putting a new Magenta cartridge in it still gets a false out of ink error for that cartridge.
There are several cases where color ink would be used even if you are printing mostly black and white:
Some ink is used to keep the printheads from clogging as they are waved around in the air while printing black.
Color ink is typically used for printing graphics unless "Print in Grayscale" and "Black ink only" are selected. The color drops are much smaller and give better print for graphics.
Ink is used from all colors when a new color cartridge is installed to remove air from the supply tubes.
Black ink is not used to print on photo paper. The pigmented black ink is not compatible with photo paper, color ink will be used even when printing B&W on photo paper.
The document here described how ink is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
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When trying to sign into facebook in settings for ios6, I get an error that says "You cannot sign in from your iPhone since you have opted out of Facebook Platform." What gives?
More info: I've combed through the settings in facebook and there is nothing that shows I'm blocking anything from accessing it.Sure sounds like a Facebook setting. When you look at your Privacy Settings in Facebook (on facebook.com), you should see something under "Apps you use" that says
Turn off your ability to use apps, plugins, and websites on and off Facebook. After you turn this off, we will not store information about you when you use apps or websites off Facebook.
The "Turn off" is a hyperlink that shuts down the Facebook platform. If you don't see this, or if the wording is different, you may have (inadvertently?) shut this off, and should be able to turn it back on.
Edit: The sequence to that screen on facebook.com is: Privacy Settings (from the upper right dropdown), then "Ads, Apps and Websites" will have an "Edit settings" link to the right. This is where you'll see the "Apps you use" screen. -
I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account. when I try to make a new account, i get an error that says i already have an account.
Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?
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Install Mac OS X lion fine without any issue
I'm trying to dual boot Lion and Wind 7 on different HD but when I ran the bootcamp assistance for software update I get an error that it can't download from the server.
I also try without downloading the software and do the installation but it fail. It seem that this bootcamp is giving problem so I revert back to SN leopard and it does the same. Why can't the bootcamp assistance update the software, is it something that I did wrong or my system is not supporting dual booting.
Here is my spec
Apple Mac Pro "Quad Core" 2.66
Identifiers: Mac Pro - MA356LL/A - MacPro1,1* - A1186MacPro1,1 has EFI32 and does not support Windows 7 very well, can't boot 64-bit, can't use all your RAM.
There have always been trouble and issues, ways around those, but a big PITA too.
Select CD-ROM Boot
Select CD-ROM Boot Error Apple
Nothing to do with Lion actually. Other than downloading drivers from Apple servers has been mostly hit or miss, with miss being 90%.
I have rebuned the DVD (make a new ISO image using Imgburn etc) but now I just install Windows on PC then move the drive to the Mac. A lot easier.
Without 64-bit you can't use more than 1.9GB RAM. And you need Windows 7 Pro to use both processors. -
When I try to update from CS5 menu, I get an error that they did not install
I am running CS5 on Windows 8.1. When I try to update from CS5 menu, it appears updates are downloading, but then I get an error that they did not install (no error number), and contact customer support. When I click on that I get a discussion about incorret serial number. I deactivated, then reactivated, get same results.
Yay! Finally got it to work.
Deactivated CS5 and uninstalled. Then reinstalled. Downloaded and installed AAM (took several tries before finally got it to work properly). Then download the updates individually and finally got to install using AAM. -
I have a black miniplayer box that has shown up on my desktop that I cannot get rid of that is blocking me from getting into ITunes.
How can I get it off ?Reboot and see whether it goes away.
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When I bring up Explorer and click on Icloud i get a message that access is blocked from displaying content with security errors
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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I am using apple configerator. I am unable to prepare or supervise 1 ipad. After preparing, I get an error that says "refresh completed but with an error, unable to verify supervision state" . I have erased all content and set up as a new ipad and tried again with no success. Any help would be appreciated
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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