Getting an error when trying to restore iPod Touch 2g

When I'm trying to restore my iPod touch 2g, I keep getting the following error:
An error occured while restoring this iPod (-402620415).
I called support but my phone support warranty has run out and I don't want to pay $30 to have this problem looked at. The lady on the phone even said she's never heard of this problem before. Does anyone know anything about this?

have you seen this support article ?
another one here.

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