Getting an internet connection error even when the computer is obviously connected to the internet.

I can't get my itunes to look for a software update for my phone or hit the itunes store.  Everytime I attempt it I get the following message:
"iTunes Help is unavailable because your computer isn’t connected to the Internet.
To view iTunes Help, make sure you’re connected to the Internet, then choose iTunes Help from the Help menu."
Obviously, I am able to get on the internet as I am on it right now.  I cannot update my phone software to the new OS.  Can't get online to get media, etc.  Please help!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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