Getting Apple support for a corrupted .Mac password

Can someone give me an address at Apple where I can get support that will help me get into my .mac and mac mail accounts? I have called support and visited a Genius Bar but they both say I have to write. I have written e-mails to Apple Support and they promise to answer in 48 hours but after weeks no response. I need contact information where I can get some response.
Thanks for any help you can give.

Sorry to hear it. Perhaps you could get more attention for your situation if you insist on having the password changed or obtaining a refund.

Similar Messages

  • I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

    I want to change my Apple ID for IPad because forgot password and all email addresses changed so cannot get informations for password reset. What can I do?

    I was wondering if you ever figured this out. I have the same issue. When I try to use the support communities, there are so many with the same problems and never seem to be any replys?? Not very helpful and I can not get Apple to return my emails.

  • How do i get apple support to help? I have Ipad Issues, (I Own Iphones,Ipads,Ipods 3 of each for myself and kids) also Nanos,shuffles, appletv,**** man i got jus about all apple products. 3 of each

    I have a disabled Ipad, niece tried to get one it, but disabled it, its been so long I forgot PW now,  I've been trying to get I touch with Apple support for that last couple months with no success, but today for the first time in what seems like a millions million years, they responded, and they said to open or tap button below to test... lmao, how am I supposed to tap the button when I cant even get into my ipad, lol, grow a brain.
    I had come to this site last month sometime, and asked the same questions, how do I restore my ipad? when I connect it to the laptop or iTunes, it says to turn off find ipad, someone from this site guided me to delete this option from icloud but it didn't work, I removed find ipad from the icloud, but it still says that or to remove it, I did, now what? what can I try? I've tried turning to Apple... They seem to not care about my problem, or haven't even tried to help. until today. but lol as stated above, I cant get into my ipad to tap button, if I can I wouldn't bother with this.
    I bought the Samsung Galaxy S6 Edge, man I LOVE IT.... I Should switch oer to Samsung instead... at least, after I got my new cell, and when I tried to contact Samsung support to ask questions they responded with 5 miutes.

    how am I supposed to use my ipad to go to setting on icloud? when I can't get into the ipad. here's a pic, look at what it say to use (ipad).. I CAN"T
    I cant post a pic.but it basically says:
    "turn off find ipad using ipad, before you can restore." lol
    am trying to get my ipad going, if I was able to use my ipad to go into icloud to turn off find my ipad, then, it would already be accessible. am tring to acess my ipad, if I can post a pic, am sure all you people reading this will make you laugh on the floor rolling around kicking your rears.

  • HT3737 I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?

    I have an old apple desktop that needs an OS. Where can I get an OS for this that mac?

    What type on machine is it?

  • How do I get Apple mail to accept my earthlink password?

    How do I get Apple mail to accept my Earthlink password?  I've verified that it's the correct password and have verified the correct settings.  Thanks!

    Hi 2douglas,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like the password is being rejected. I would recommend that you read this article, it may be able to help the issue.
    Mail (Yosemite): If a mail server rejects your login information
    Cheers,
    Mario

  • I am at Ramstein AB Germany.  My iphone screen was smashed badly on the flight to Germany this morning.  WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later.  As I am in Germany with no coverage and no

    I am at Ramstein AB Germany.  My iphone screen was smashed badly on the flight to Germany this morning.  WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later.  As I am in Germany with no coverage and no working phone none of those options will work.  Can you get this e-mail to someone who can help.  My iphone serial # is C38xxxxxx. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
    Thank you very much, Phil Edelen
    <Edited By Host>

    Thanks, my wife is the one serving I am retired and trying to follow her as much as I can. 
    I will schedule an appt for my next time stateside.  I have spent too much time on many Apple web sites trying to get an e-mail to communicate with anyone at Apple to no avail, only phone numbers. I guess if you are overseas with no international access you are out of luck communicating with them.  I did find one e-mail address but the reply was computer generated and provided useless links.
    If anyone has any e-mail address for anyone at Apple I would appreciate it.
    Thanks again,
    Phil

  • I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

    I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

    Hi axostech!
    Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • HT4759 Why did apple support Windows better than Mac in iCloud?

    Why did apple support Windows better than Mac in iCloud?

    chewy cabeza wrote:
    Why did apple support Windows better than Mac in iCloud?
    From your point of view and the framing of your question, Apple does indeed support WIndows better than Mac for the limited issue of iCloud.
    chewy cabeza wrote:
    ...YET, Leopard and Snow Leopard are NOT iCloud compatible. How can that be justified? Obviously, Apple can make iCloud available to Snow Leopard, but disdains us...
    Historically speaking, Apple has rarely gone backwards in its OS development.  Once they have released a new OS with new technology, I can only think of one example of when they backtracked:  They released TrueType technology in System 7 and then released System 6.0.8, which included TrueType technology for continuing System 6 users.
    So it is part of their culture to move forward and not backwards.  Other examples:
    •  Inclusion of the then novel SONY 3.5" disk drive in its release of the first Macintosh (and not the industry standard 5.25" drive); after its use in the Lisa and adoption for the Apple II series of computers.
    •  Elimination of the floppy drive completely in the release of the first iMac.
    •  Use of then novel AAC audio compression as "state of the art" compression for the iPod release in 2001 instead of the outdated mp3 standard.
    •  Refusal to allow use of FLASH in iPod Touch/iPhone/iPads.
    How could they justify these decisions?  The marketplace justified them for Apple!
    So, yes, they could release 10.6.9 with iCloud support.  But why now, if not then?

  • Netflix says"Video Playback Error  Your device has a hardware issue, which is preventing Premium Video Playback. Contact Apple Support for more information. Error Code: S7363-1261-FFFFD000" What is wrong?

    My mac is working fine. No noticeable problems. Then went onto netflix everything was working apart from the watching of the film and it popped up
    "Video Playback Error  Your device has a hardware issue, which is preventing Premium Video Playback. Contact Apple Support for more information. Error Code: S7363-1261-FFFFD000".
    Not sure what is wrong but would appreciate any help

    Netflix not working with yosemite
    Re: I think there is a hardware issue with my computer and i am not sure what to do it won't let me play netflix
    Netflix streaming gives Error Code: S7363-1261-FFFFD000

  • How can I get direct support for Photoshop Touch?

    Hi,
    does anyone know what's the best way to get direct support for PS Touch? I searched but didn't find anything...
    It's great to have a good community, but I think it shouldn't replace direct support.
    I still have a problem with loading pictures which makes PS touch more or less useless for me.
    Thanks,
    Raschko

    http://support.apple.com/kb/ts3694#error50
    Error 13, 14, 35 and 50 (or -50)
    These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • How Do I Get Technical Support for my S10-3T?

    My battery is taking over five hours to charge up, and the charge doesn't  last.  I have a problem.
    I have just spent a terribly frustrating hour, trying to find out how to get technical support for this computer.  First off, I cannot find a telephone number on the Lenovo site.
    Well, O.K.  I tried to get on-line technical support.  It says I need to have a 7 digit model number.  Well, I don't seem to have a 7 digit model number.  I have an S10-3t computer that has a four digit model name, a serial number, and a 10 digit "MO" number, whatever this is.
    Can somebody please tell me how to contact a Lenovo human being to find out how to resolve my problem? 
    Solved!
    Go to Solution.

    Hi , sounds that your battery is defective..
    S10-3t Model Type 0651-37U  for example thats 7 Digits
    http://consumersupport.lenovo.com/ot/en/htmls/1224740365419.html
    and in BIOS on Infopage you can found the 7 digit ... , when you have installed Lenovo Toolbox ....
    Support in US
    sincerely KalvinKlein
    Thinkies 2x X200s/X301 8GB 256GB SSD @ Win 7 64
    Ideas Centre A520 ,Yoga 2 256GB SSD,Yoga 2 tablet @ Win 8.1

  • Hi my daughter did some changes in the settings,now i am getting voice support for every task i do,i am not able to access anything cause unable to toggle down to the reset option,pls help as to what to do

    hi my daughter did some changes in the setting,now i am getting voice support for every task i am doing,plus cannot toggle between the pages,unable to do the changes as not able to toggle to reset option either,pls help.

    You probably have the Voiceover accessibility feature turned on. It's difficult to navigate as you need to use specific voiceover gestures. The easirest thing to do is connect the phone to iTunes. Select the Summary pane and click the "Configure Universal Access..." button.  In  the window that opens,select "Neither" in the seeing options and click "OK".

  • Where are i get online support for mobile

    Hi ,
    I want know where i get online support for my mobile N 73 music edition.

    This is a support forum so you can get help here. Give a detailed description of your problem and if someone can help they will post you the answer.

  • HT1311 I have been using my apple TV successfully for 1 year.  Today there was a message telling me I cannot sign in because the terms and conditions have changed.  Please go to apple support for more info.  However, I cannot find any info.  What do I do

    I have been using my apple TV successfully for 1 year.  Today there was a message telling me I cannot sign in because the terms and conditions have changed.  Please go to apple support for more info.  However, I cannot find any info.  What do I do next.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • Hello CS Community: I am about to renew my cloud subscription for one year. My current subscription is for one user for both Mac (and) PC. When I pay for this, how do I know I'm getting a subscription for both my MAC and PC? It's not clear what is being p

    Hello CS Community: I am about to renew my CS cloud subscription for one year. My current subscription is for one user for both Mac (and) PC. When I renew, how do I know I'm getting a subscription for both my MAC and my PC? It's not clear what is included in the purchase. I'm choosing the 49.00 a month package. Any insight would be much appreciated.

    Hi ShearLine,
    The Creative Cloud subscription is not OS specific as it's licensed via your Adobe ID.
    You can purchase a single subscription and use it on 2 machines irrespective of it being Windows or Mac.
    Regards,
    Rave

Maybe you are looking for

  • I am traveling to Italy. Do I need an adaptor to use the 220 volt power?

    I am traveling to Italy. Do I need an adaptor to use the 220 volt power?

  • I can't install widows 7 using bootcamp ?

    Hi there... I tried to install windows 7 using bootcamp, but when the its Expanding the widows file it stop as it shows on the percentage bar on 68% ??? I tried so many time But i get the same problem.. When its working fine by using the parallel...

  • California Non-Resident Withholding

    I need to setup withholding so the system will withhold state tax only when the total of the vendors invoices for the year reaches $1,500. The state doesn't require you to withhold if the totatl payments under $1,500. I've played with the Witholding

  • Something wrong with the system

    It is a problem about showing the hard disk available storage size. When I finishing download something, the status bar will show a larger number which mean the available storage size is bigger before downloading something. However when I check with

  • Mountain Lion Image Capture won't recognize my Canon MP600 Scanner

    I'm not sure when it happened as I don't use my scanner all that much but at some point in the last month or so Image Capture can'is no longer able to see my scanner. It's a multi function Canon MP600 printer/scanner. I can still print but no go on s