Getting Apple TV to work after new software for it was downloaded
I purchased the apple TV 2 several months ago and it worked fine. After it suggested new software I downloaded it. After that I could not operated the apple tv. It simply showed the apple logo on my tv. I reset it many times as well as the modem and apples router. The input for the apple tv is ethernet direct from the router. I have checked the itunes and have home sharing on. Any help is appreciated.
Welcome to the Apple Community.
You might try restarting the Apple TV by removing ALL the cables for a 30 seconds, to begin with.
If you can't get past the logo, get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
Do not disconnect your Apple TV's power cable during the restore process.
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