Getting billed for free apps

WHy is this happening. The app says free but after I get it I get an email sayin I am being charged..

Check the terms and conditions to the app. You may be being charged for in app purchases.
Check out this article about restrictions.
http://support.apple.com/kb/HT4213

Similar Messages

  • I've been getting billed for free apps is this normal

    Just seen my billing information and I have been charged for some free apps that I downloaded is this normal :)

    Some apps have the app free but using it gets charged.  iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
    Can you provide details about the apps.  More details about what is being billed?
    Is this the first time you have used your account?

  • Getting charged for (free) app updates

    i keep getting charged for free app updates

    deggie wrote:
    So on the one that you changed go into iTunes, go to the iTunes Store, login to your changed account and click on your purchase history.
    If it does not show a purchase history, notify the people at the iTunes Store:
    http://www.apple.com/support/itunes/contact.html?form=app_store&topic=App%20Stor e%20and%20iBooks&subtopic=Downloading%20and%20updating%20Applications
    Message was edited by: deggie
    ok so i log in with the NEW (me.com)?

  • TS1702 what do you do if you get billed for an app you did not purchase?

    I received a bill for an app I did not purchase.  How do I reconcile this issue with iTunes?

    Contact itunes support
    http://www.apple.com/support/itunes/contact/

  • Getting charged for free apps

    mi ipod touch app store keeps sending me to the billing information for free apps

    You get a receipt for everything, free or not. Check the receipts and see what they say; I'll wager that they'll show no charge.
    As to credit card verification, that's normal whenever you have a credit card entered. Apple, due to the increased problems with fraud, is requiring more regular verification of cards, even if you're not purchasing anything with a cost associated. If it's saying that your security code is wrong and you're sure you're entering it in correctly, make sure that the name and address information match the same information on your credit card statement exactly. Any difference can cause such a rejection.
    Regards.

  • How do I keep getting charged for free apps

    Hi I keep getting charged for downloading free game apps for my son. Why is this
    I've been charged about £33.00 now for all different games that are ment to be free

    It sounds like your son made in app purchases. These are very common with free games.
    The games themselves are free, but the app developers offer in app purchases in order to add enhancements or add levels, and things like that. Stay away from those "free" games or read the app description carefully. The prices for in app purchases are listed on the left side of the app description page under the app icon.
    You can turn off in app purchases in Settings>General>Restrictions. Or you can instruct your son to not make any purchases without your knowledge. In all fairness to your son .. Since I have no idea how old he is .... He may not even realize that he did make purchases .... Except for the fact that you have to enter your Apple ID password in order to make those purchases.

  • Will i get billed for downloading free apps

    Will I get billed for downloading free apps?

    So if i were to download facebook messenger on my phone using wifi, it wouldnt cost...but what if i were to use fb messenger when wifi wasnt on, would that count against my data plan?

  • How do I get bill for app's when choosing "NONE" option...?

    When I chose the NONE option to pay for an app, how do I get bill for it... Or when and how do I actually pay for it...

    You can only download free app if you set payment method as None.

  • HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    With a standard account you need a valid payment method even for free apps.
    From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
    Contact iTunes

  • HT5622 hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem!

    hey! i have a serious problem coming up which is that i am asked to enter my billing info even for free apps. why should i pay for apps which are free? please help me with this problem! and in the billing info there is pop-up box saying i have accessed my account from didfferent computer but no i have been doing it from the same pc. please help me out.

    Tap Settings > General > International. Make sure the Region Format is correct.
    As for your Apple ID. Tap Settings > Store > Apple ID > iForgot
    Resetting your Apple ID may help.
    Congrats on your new iPad !!!

  • What do you do when you get double-billed for in-app purchases?

    I am getting consistently double billed for in app purchases I have done for the Candy Crush Saga and Panda Jam.  Who do I contact to discuss this issue?  Doesn't iTunes have any responsibility for apps they are offering for sale on their store??

    Apple does not police the apps unless there are serious problems with them and many complaints.
    Contact iTunes support staff who have access to your account at: http://www.apple.com/emea/support/itunes/contact.html for help.

  • TS1424 Where and how can i cancel a app on my iphone? I keep getting billed for it monthly.

    Where and how can i cancel a app on my iphone? I keep getting billed for it monthly.

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    e.g. if doing it on your phone then go to the bottom of the Featured tab in the App Store app, tap on your id, tap 'view apple id' on the popup and sign in, and on your account's page there should be subscriptions section.

  • If I failed to accept the offer for free apps on my iPhone 5s, is there any way to get iPhoto free?

    If I failed to accept the offer for free apps on my iPhone 5s when I first used the App Store, is there any way to get iPhoto free?

    Try the advice in this link:
    http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
    if...... you accidentally dismissed the popup the first time you launched the App Store on your new device, you can also view all of them in one place in the App Store by following these steps:
    Launch the App Store app from the Home screen of your iPhone or iPad.
    From the Featured tab, scroll down and tap on the New to the App Store? tile under Collections.
    Once again, scroll down towards the bottom and tap on the tile for Apps made by Apple.
    Here you can see a list of all the apps Apple makes. Tap any one of them to view more information on them or tap on the price to download them.

  • Why does the app store try to charge me for free apps?

    I am trying to download free apps and I keep getting sent to my account settings page. Is my phone trying to charge me for free apps?

    You most likely do not have a valid form of payment entered in your Apple ID. The valid form of payment is required to download free apps or purchase apps. If the app is free you will not be charged. You can enter a credit card as a valid form of payment. If you don't want to use a credit card or don't have one, you can purchase an iTunes gift card and use that as your valid form of payment.

  • I got my MBP on june 16 so how can i get lion for free?

    i got my macbook pro for birthday and i read that if you purchased it after june 6th you can get lion for free but how do i do that?

    The wording on this page seems convoluted to me:
    "Users must request their Up-to-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."
    If I purchased my shiny new Macbook Pro on June 11, according to the first part of the statement, I must request my Up-to-Date upgrade by July 11, yet the second part of the statement states I will have 30 days from Lion's official release date to make my request.
    I am hoping the second statement is the correct one. It would be helpful if Apple fixed this inconsistency...

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