Getting blackberry pearl internet application?

I just got a new pearl, however it doesn't have the internet browser on the home screen. I added the internet to my phone plan, and even got a text saying it had been added, but no internet button has popped up. I went to tmobile and they said to download the blackberry desktop manager, and then run the application manager to get it. I did this, but when I opened the application manager all it says is "the Blackberry desktop software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator."
Does anyone have any ideas on how to remedy this, or at least get internet onto my device? Thanks!
Message Edited by studeraqui on 06-13-2009 01:06 PM

Reposted from your thread in Welcome and introductions:
Hi and welcome to the forums!
First you have to have a data plan for the browser to work
send your self a PIN message, if you get your data plan is in place and you can follow the
directions below. Iy you don't receive the PIN message you either do not have a data plan
or you carrier does not have your options set correctly
No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.
If that doesn't work :
Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now.
You will get a verification email. Then go to email settings and send service books.
Some models like the Curve 8330 and Pearl require logging into the carriers BIS site
via PC.
You will get an email per account. Repeat the battery pull and see if the problem is
resolved.
Let us know how it goes.
Thanks,
Bifocals
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Getting blackberry pearl internet application?

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