Getting blue screen crash

I'm getting a blue screen on one of our office pcs. From what I gather I got this.
bug check code: 0000001A
probable cause: nt!vsnwprintf_s Driver
Taken from Soluto
Danh
Bug check code: 0000001A
Bug check code: 0
Bug check code: 0000001A
000001A

Hi,
In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If you don't know where .DMP files are located, here's how to get to them:
1. Navigate to the %systemroot%\Minidump folder.
2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
If you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload photos and files to Onedrive.
After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
Share files and folders and change permissions and view 'Get a link'.
Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
If your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
drives'.
3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
If you cannot get into normal mode to do any of this, please do this via Safe Mode.
Regards,
Patrick
“Be kind whenever possible. It is always possible.” - Dalai Lama

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Blue screen crashes with specifc error starting to show up on restart

I keep getting blue screen crashes and as I start up the system I get this error constantly.
c:\users\computeruser\appdata\roaming\newnext.me\nengine.dll error can you please send me a fix for this issue.

In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
If
you don't know where .DMP files are located, here's how to get to them:
1. Navigate
to the %systemroot%\Minidump folder.
2. Copy any and all
DMP files in the Minidump folder to your Desktop and then zip up these files.
3. Upload
the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
4 (optional): The type
of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
in the simplest definition is a Kernel-Dump contains much more
information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
are much larger in
size due to containing much more info, which is why I mentioned upload speed, etc.
If
you are going to use Onedrive but don't know how to upload to it, please visit the following:
Upload
photos and files to Onedrive.
Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default
will delete .DMP files upon use.
If
your computer is not generating .DMP files, please do the following:
1. Start > type %systemroot%
which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
2. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
3. Windows key + Pause
key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.
Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
4. Double check that
the WERS is ENABLED:
Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is
not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click
Apply.
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

I HAVE A SONY VAIO WITH WINDOWS VISTA- SUDDENLY I'M GETTING A BLUE SCREEN (crash dump)THAT SHUTS DOWN MY COMPUTER. HOW DO I STOP THIS. ALREADY TRIED TO UNINSTALL AND RE INSTALL. MAY NOT HAVE DONE IT CORRECTLY ?

LAST WEEK STARTED GETTING A BLUE SCREEN (CRASH DUMP) AFTER CLOSING I TUNES, THAT CAUSES MY COMPUTER TO SHUTDOWN. IVE BEEN TOLD BY A PC REPAIR SHOP THAT I DONT HAVE A VIRUS. I DO HAVE ANTIVIRUS PROTECTION ON MY PC. ATTEMPED TO REINSTALL I TUNES BUT MAY NOT HAVE DONE IT CORRECTLY. I STILL HAVE THE PROBLEM. THE BLUE SCREEN ONLY HAPPENS WITH I TUNES. I HAVENT MADE ANY RECENT CHANGES TO MY MUSIC- NO DOWNLOADS /UPLOADS. ANY KNOWLEDGE OF THIS SITUATION? THANKS!!

Hey Ishland,
You are not alone. I'm getting the same thing I'm running Vista. I'm reading that Windows 8, 8.1 preview, Vista and XP.
I'm thinking this has to be a Apple update to iTunes 11.0.4.4 fix.
Cheers,
Steve
P.S. you might want to make your post easier to read by turning the cap lock off.

80gb classic crashes computer, get blue screen.

80gb classic
Windows Vista
Ipod crashes computer when itunes is running, get blue screen.
A while back my ipod started having trouble playing songs. I would tell it to play a playlist of say 50 songs, it would then freeze for about 30 minutes, and when it would finally start playing, it would be 30 songs into the playlist. I also couldn't get itunes to read it.
So I used itunes restore feature, and then after that, every time it tries to synch to itunes, it would crash the computer, and I would get the blue screen saying that my computer was dumping physical memory. Well nothing gets dumped from my computer when it does it, and the ipod stays the same.
I even tried formatting it manually, having windows fix it, having itunes restore it again, but always the same thing... once it was restored.. BAM computer crashes.
I can have it plugged in no problems, I can run itunes no problem, but when the two are done at the same time, it would crash my computer.
So I looked for other reasons. I needed major updates for vista, so I downloaded all of them, which took a while. And I even uninstalled itunes and re-downloaded and installed. Now what happens is Itunes freezes when it's plugged in, but I can still use all my other windows, just itunes is inoperable while the ipod is plugged in. As soon as it is unplugged, itunes starts working fine again.
I'm not that great with this sort of tech thing, so any suggestions would really be appreciated.

many thanks, i!
atapi.sys is a Windows OS file ... it's your Standard IDE/ESDI Hard Disk Controller. So it's plausible that it's either got damaged, or we're looking at a driver issue that is manifesting as trouble with atapi.sys. So we'll proceed on those two fronts to begin with.
Just in case the file is damaged, I think we should try an sfc /scannow. It's not user-friendly on an XP system, but the following document may be of some help (fingers crossed):
http://www.updatexp.com/scannow-sfc.html
If no joy with the scannow, we'll try making sure your drivers and so forth are up to date. If you've got a name brand PC, head to the manufacturer's website and look for the downloads page for your model. Look for newer versions of firmware for your hard drive, BIOS updates and chipset driver updates (in particular), but now might be a good time to check on things like video drivers, RAID controllers and so forth.
If you've got third-party componentry installed in the PC (like for example, a USB card, or an external drive, or a new internal hard drive), or if you have a home/custom-built PC, head to the websites of the manufacturer's components (in particular the motherboard manufacturer), and check for newer drivers, firmware and BIOS versions there. The following document may be of some assistance with that:
Updating the drivers on your Windows PC
Any joy with any of those measures?

Every time I have tried to install firefox 6.0, it has blue screen crashed my system - can you help?

I am using an old computer but it has dual processors and 4 gb of ram. I am using Windows XP home edition, sp2 atm. I have a Galaxy 200 vid card, sound-blaster X-Fi, Gigabyte mother board. Atm, all I have is IE 6.
After the blue screen crash, I had trouble rebooting my computer. When I was able to reboot, the firefox 6.0 would not run and I could not uninstall it. I did a restore system and was finally able to uninstall it - at the time I still had the 5.0 installer on my desktop so I installed it- I don't have it now.
I tried the firefox 6.0 before I had gotten all the updates for sp3- as I have had trouble getting the last windows updates to install.
I am not a techie - what I have done is trial and error to try to get my software to work. I would either like to get a working version of firefox 6.0 or a safe download of firefox 4.0 as that worked and I had no problems with it.
Can you assist?

Can you attach a screenshot or link to the instructions you are following?
You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can.

Access to istore causes blue screen crash

I am running an ipod and itouch - PC is Windows XP.
With the newest version of itunes, everything works fine between itunes on the PC and the devices, EXCEPT trying to access the store for music or podcasts. I see the headings of the store displayed, then I get a blue screen crash. This happens with the devices attached, or not.

The first thing to do is get the error codes from the crash.
Here is an older post from b noir that explains how to find the error codes.
http://discussions.info.apple.com/message.jspa?messageID=1422425

Clicking on firefox icon causes blue screen crash

This began Friday, Feb. 25, about mid day. The only changes to the system that morning were an update to an Adobe plugin, either Flash player or Shockwave, I'm not sure, and an update to the Scottrade Elite desktop trading app. Both of those changes occurred about 0900. The problems began about 1130 when the system, Windows 7 Home Premium had a blue screen crash. From that time on, I have uninstalled each of the apps mentioned. I cannot open Firefox to work on the plugins becuase every time I click on the icon I get a blue screen crash with the words "Page fault in non paged area" at the top. I've also uninstalled and reinstalled the Firefox app with no apparent beneficial effect. The Scottrade trading app has been reinstalled and works well, causing no further probs.

Hello mrcart,
i think it is unlikely that firefox itself is causing an operating system crash, i had some time back an similar issue where a system of a friend of mine was crashing while using IE - thats the only app he used ... the system in his case had faulty ram, and i suspect you are facing some sort of hardware problem or faulty device driver.
Please read this (also lists steps what you can do):
http://technet.microsoft.com/en-us/library/cc957625.aspx
(personally) I would suggest you start by checking your ram, you can do this in two ways:
Search in your Windows 7 Start Menu for "ram", you should find something like "Diagnose your computer´s memory problems"
... Or, you use the memtest86+ tool from here (e.g. download the iso, burn it and boot from the cd):
http://www.memtest.org/
Check your eventlog for errors (e.g. disk errors, timeouts, etc).
If you cannot track the problem down (i would suspect a hardware problem or faulty device driver ... e.g. it could be your video card driver doing something wrong) you should seek help at your computer manufacturer, an experienced friend, or using some forum.
kind regards,
John Kirk.

Windows 7 Blue Screen Crash

Hello, I recently have been getting a lot of blue screen crashes simultaneously. I haven't downloaded any games or anything. I just use this laptop for school work mostly. I already ran a memory diagnostic test and no problems found as well as restored my
computer to a month back to when it wasn't having any problems. Anyways, this the problem details:
Problem signature:
Problem Event Name:   BlueScreen
OS Version:   6.1.7601.2.1.0.768.3
Locale ID:   4105
Additional information about the problem:
BCCode:   3b
BCP1:   00000000C0000005
BCP2:   FFFFF88005CFC3BE
BCP3:   FFFFF88009ACE4D0
BCP4:   0000000000000000
OS Version:   6_1_7601
Service Pack:   1_0
Product:   768_1
Files that help describe the problem:
C:\WINDOWS\Minidump\103014-25318-01.dmp
C:\Users\Mark\AppData\Local\Temp\WER-82087-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
Hope that someone could help! Thanks!

FS
These were all Related to NETwNs64.sys Wireless WiFi Link Driver from Intel Corporation (yours is 5 years old). I would remove the current driver and install the newest driver available.
If you continue to crash Remove McAfee and use MSE in its place.
Microsoft (R) Windows Debugger Version 6.3.9600.17237 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\problem\103014-25318-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`0360c000 PsLoadedModuleList = 0xfffff800`0384f890
Debug session time: Thu Oct 30 12:54:00.869 2014 (UTC - 4:00)
System Uptime: 0 days 0:01:07.181
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88005cfc3be, fffff88009ace4d0, 0}
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
Probably caused by : NETwNs64.sys ( NETwNs64+2673be )
Followup: MachineOwner
2: kd> !analyze -v
* Bugcheck Analysis *
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88005cfc3be, Address of the instruction which caused the bugcheck
Arg3: fffff88009ace4d0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
NETwNs64+2673be
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax]
CONTEXT: fffff88009ace4d0 -- (.cxr 0xfffff88009ace4d0;r)
rax=1004f250001ddd20 rbx=0000000000000000 rcx=0000000000060049
rdx=000000000000002f rsi=fffffa800858f6b8 rdi=000000000000006b
rip=fffff88005cfc3be rsp=fffff88009aceeb0 rbp=fffffa8008bf7618
r8=0000000000000a70 r9=0000000000000000 r10=fffff8000360c000
r11=fffff88009acecc0 r12=fffffa800a91d000 r13=0000000000000000
r14=fffffa8008bf7fb0 r15=fffffa800af1c008
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
NETwNs64+0x2673be:
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax] ds:002b:1004f250`001ddd20=????????
Last set context:
rax=1004f250001ddd20 rbx=0000000000000000 rcx=0000000000060049
rdx=000000000000002f rsi=fffffa800858f6b8 rdi=000000000000006b
rip=fffff88005cfc3be rsp=fffff88009aceeb0 rbp=fffffa8008bf7618
r8=0000000000000a70 r9=0000000000000000 r10=fffff8000360c000
r11=fffff88009acecc0 r12=fffffa800a91d000 r13=0000000000000000
r14=fffffa8008bf7fb0 r15=fffffa800af1c008
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010282
NETwNs64+0x2673be:
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax] ds:002b:1004f250`001ddd20=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: wlanext.exe
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88005cfc3be
STACK_TEXT:
fffff880`09aceeb0 00000000`00000000 : fffffa80`08bf7618 fffffa80`00000002 00000000`000000dc fffffa80`00001e37 : NETwNs64+0x2673be
FOLLOWUP_IP:
NETwNs64+2673be
fffff880`05cfc3be 8b10 mov edx,dword ptr [rax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: NETwNs64+2673be
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETwNs64
IMAGE_NAME: NETwNs64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d10df1b
STACK_COMMAND: .cxr 0xfffff88009ace4d0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_NETwNs64+2673be
BUCKET_ID: X64_0x3B_NETwNs64+2673be
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x3b_netwns64+2673be
FAILURE_ID_HASH: {69744f93-8380-f8c7-a080-fedb60128a80}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Random Blue Screen Crash with 5S and iOS 8.1

Since upgrading to iOS 8.0 my iPhone 5S randomly gets blue screens and then crashes and goes into a loop of boot up, blue screen, reboot, blue screen, reboot...etc. My 5S did this again today when during my upgrade to iOS 8.1 via USB and I was forced to do a factory restore on it. The blue screen is still occurring after the restore and 8.1 upgrade. Is this a known issue? I was hoping this was going to get fixed with 8.1 but unfortunately, it doesn't look like it has.

Same here,
yesterday i updated my 6 plus 64gb with iTunes.
After the update, my phone crashes (blue screen) in games (Maze Runner) and Safari.
I tried to downgrade to ios 8.0 because i didn't had any problem with 8.0 but iTunes says that the file is not valid "iPhone7,2_8.0_12A365_Restore"
HELP Apple,
iPhone 6 Plus, iOS 8.1, MGAH2ZD/A model

Blue screen crash reinstalling quicktime on notebook

Can anyone help? for a month and a half I have been trying to reinstall quicktime and itunes on my toshiba window xp laptop. Everytime I get a blue screen crash at the end of the quicktime install around where it says something like initializing quicktime types. When I submit this error to microsoft the report says it is due to Antivirus software, I am running Window onecare live. I have tried every fix I can find out there including removing onecare and I still get the crash. I really do not care to rebuild the system. Please help, I am getting tired of the music on my ipod! Thx

I have been having this "problem" since running a QuickTime update in January 2007. I've spent countless hours de-installing anti-virus software, minimizing my hardware footprint (removing printers, scanners, etc.), detoxing my system with Microsoft Uninstallers, Registry Cleaners, and running Windows XP in a minimized manner.
On Thursday April 10, 2008 I spent four hours on the telephone with a competent, qualified Microsoft XP engineer (plus an XP supervisor in the background). Microsoft was very diligent and completely hospitable working with me to resolve this issue. In the end, Microsoft recommended I talk with Apple directly.
On Friday April 11, 2008 I spent one hour with an Apple engineer. Once again, the customer service was excellent, but the results are the same. Microsoft and Apple engineers are "Befuddled". We've tried eliminating all Apple software from my PC via files and the registry, rebooting, and then attempting a fresh install. The PC reboots when "Initializing Quicktime Types" is displayed towards the end of the installation process.
We've even set up a new user and attempted to install Quicktime on a USER with no associated "software overhead". No success.
I've tried the Quicktime Only install, and Quicktime with Itunes installation. Same results. I am taking my PC to Baybrook Mall (Friendswood, Texas) on April 20 for the MAC Genius Bar people to review this problem on my PC. My expectations are very low... since I'm usually much more PC and XP competent than most people. My background occupation is Information Technology from 1975 to date. I evened owned and operated computer stores with "New Build" and "Repair" shops. I'm very seasoned working on PC's and associated software, and this is the first problem where I join the "Befuddled".
If anyone has a solution for this problem, please contact me and make a posting for everyone else.
Thanx.

Repeated blue screen crash when running labview 8.2 on Dell optiplex GX620

Hi, I have recently experienced a series of 'blue screen' crashes on a Dell Optiplex GX620 while running Labview 8.2. The dell is running Windows XP SP2 with an ATI Radeon X600 graphics card. Labview is interfacing with a NI DAQPad 6015 device. The computer is a dedicated Labview machine so there is no other third party software that has been installed that could be causing the problem. Also, the computer is one of three identical machines, the only one that has labview installed and the only one that is crashing. Upon rebooting after the first 'blue screen' crash an error report indicated that there was a problem with the ATI graphics driver and suggested updating the driver to the latest version. This was done. Upon rebooting after the second 'blue screen' crash an error report indicated that there was a problem with the RAM. Both of these crashes occurred while running a labview application. A further two incidents have occurred where the computer has restarted for no apparent reason while running a labview application. I was wondering if you were aware of any known issues/incompatibilities with my specific machine and labview 8.2, or if there could be any other known issues with labview that might be causing the crashes. It should also be noted that this is a new setup and these crashes have occurred in relatively short time frame. Thanks for your help!

Hi,
To have a better understanding of what is causing the blue screen crash and the Windows restart, we may need to retrieve the memory dump caused by the crash in Windows XP. Before we actually get into that, we may need to disable Automatic Reboot by Windows when it crashes. I have attached a link that describes how to disable computer reboot after a crash and I have also attached a link of how to retreive the memory dump. Let me know how it goes!
Why Does My Computer Automatically Reboot For No Reason?
How Can I Create a Kernel Memory Dump When Windows Crashes?
(Note that we want to select Complete memory dump, not Kernel Memory dump)
Regards,
Nadim
Applications Engineering
National Instruments

Blue screen crash when hooking up iPhone

I have had my iPhone for a few months now and have only been able to hook up my phone to my husband's (far inferior) laptop. Whenever I hook my phone up to my Sony Vaio desktop I get a blue screen crash and the whole system starts rebooting. Does anyone else have this problem and what can I do about it? I called Apple support and after reinstalling iTunes they said they didn't know. They said it might be a driver issue but I don't really want to start removing random drivers as I don't want to lose functionality of my computer and I don't know which driver might be causing this...
PLEASE HELP ME!!

Which USB port are you connecting to on the Vaio, what else is connected to USB, and have you checked Sony's site for updated USB root drivers?

Blue screen crash when I try to burn a CD with iTunes

When I make a mix and then try to burn a CD it acts fine
until more than half way through the burn then I get a blue screen crash with "BADPOOLHEADER" at the top. I have upgraded to the latest version and still have the same problem.

Anyone have any thoughts on this?

Blue Screen Crash when iTunes version 9.2 accesses iTunes store

I have posted on a previous issue regardng blue screen crash when upgrading to iTunes v9.2 but have done a few other things to try to locate the problem.
Firstly, as this is a shared computer I used a colleagues login details to login into their desktop. Then opened iTunes from there. It opened perfectly normally and found and played music stored on the computer. However, as I had noticed that iTunes was crashing when I was logged in as it was trying to access the iTunes store I then tried to accesss the iTunes store from within iTunes on my colleagues desktop. Hey presto, blue screen crash with the following error:
* STOP: 0x0000007E (0x0000005, 0xBF271800, 0xA811350c, 0xA8113208)
* ati3duag.dll - Address BF271800 base at BF16B000, Datestamp 46eb3954
I then restarted my computer, unplugged it from the network and started iTunes in my desktop. It started normally with no problems. I even synchronised my iPhone without any problems to my music and Outlook (Calendar & Contacts).
I removed my iPhone, then tried to access the iTunes music store and guess what it went half way through the process and gave the Blue Screen error again.
Just for completeness sake I did the same thing using my colleagues desktop iTunes access and iTunes did the same thing again (without synching my phone obviously) and when trying to access the store it gets half way through, hangs and then it crashes.
Any ideas???

ati3duag.dll
You're having trouble with the drivers for your ATI Radeon video card or display adapter, lord.
If you've got a name brand PC and the video card or display adaptor came installed with the PC, head to the drivers and downloads page for your particular model of PC at the PC manufacturers website and try updating your video driver or display adaptor driver.
If the PC is custom/home-built, or you've added the Radeon to the system yourself, head to the AMD support website (AMD now owns ATI) and look for updated drivers for your particular model of video card or display adaptor.
If you're already up to date on your drivers, or updating didn't help with the BSOD, try heading into your Device manager and reinstalling your video drivers or Display adaptor drivers.
Do any of those measures give you any relief?

Satellite A105-S4284 gets Blue Screen of Death when coming out of standby

MySatellite A105-S4284 runnings Windows XP gets a BSOD after coming out of standby or hibernation. With standby, I'll see the login screen where I enter my password, and then it may show the desktop background or even the open app (Outlook or Word, typically) for a second, afterwhich the BSOC appears. For weeks I was getting a black screen sporadically after standby. Researched the problem and saw recommendations to update BIOS. So I updated the BIOS to the latest version, and then I started getting blue screens of death rather than a black screen. Thought the problem was McAfee, because I'd get crashes right after McAfee became active in the background, sometimes without going into standby. Cancelled McAfee, took it off with the cleaner, used Avast instead, and that seemed to help. But then BSODs came back. I uninstalled non-essential software, clearned registry with CC Cleaner, freed up more HD space and defragged, ran SpyBot, etc - but I still get the BSOD almost every time I go into standby or hibernate.
The stop messages on the BSOD don't show a driver. and all begin with 0x0000007E (0x000000C5, ... and then differ after that. One recent one followed with 0x804E13D5, 0xAA6B9B8C, 0xAA6B9888). Does that mean anything?
I've installed Microsoft's debugging tools to look at the dumps after a BSOD. Here is output for two recent crashes. Doesn't point to a driver. NTKRMLMP.exe is what crashes - do I need to replace that from the I386 folder somehow? I did have my Matsu**bleep**a DVD-CD drive suddenly quit a time or two until the computer was restarted. Should I reinstall the DVD driver? Or the graphics driver? Worried that I might break something by doing that.
Loading Dump File [C:\WINDOWS\Minidump\Mini030809-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.080814-1236
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
Debug session time: Sun Mar 8 16:05:07.187 2009 (GMT-5)
System Uptime: 0 days 4:22:53.890
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
BugCheck 1000007E, {c0000005, 804e13d5, a9860b8c, a9860888}
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+7a9 )
Followup: MachineOwner<snip>
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. <SNIP>
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 804e13d5, The address that the exception occurred at
Arg3: a9860b8c, Exception Record Address
Arg4: a9860888, Context Record Address
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
nt!IopfCallDriver+2d
804e13d5 ff548638        call    dword ptr [esi+eax*4+38h]
EXCEPTION_RECORD: a9860b8c -- (.exr 0xffffffffa9860b8c)
ExceptionAddress: 804e13d5 (nt!IopfCallDriver+0x0000002d)
   ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00000070
Attempt to read from address 00000070
CONTEXT: a9860888 -- (.cxr 0xffffffffa9860888)
eax=0000000e ebx=00000001 ecx=87546020 edx=853fe1a0 esi=00000000 edi=f772471c
eip=804e13d5 esp=a9860c54 ebp=a9860ca0 iopl=0         nv up ei ng nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000             efl=00010292
nt!IopfCallDriver+0x2d:
804e13d5 ff548638        call    dword ptr [esi+eax*4+38h] ds:0023:00000070=????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 2
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
EXCEPTION_PARAMETER1: 00000000
EXCEPTION_PARAMETER2: 00000070
READ_ADDRESS: 00000070
FOLLOWUP_IP:
nt!ExAllocatePoolWithTag+7a9
805517b9 e9e4feffff      jmp     nt!ExAllocatePoolWithTag+0x7bf (805516a2)
BUGCHECK_STR: 0x7E
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
LAST_CONTROL_TRANSFER: from 804e13d9 to 804e13d5
STACK_TEXT:
a9860c6c 804e13d9 8753d018 853fe1a0 00000000 nt!IopfCallDriver+0x2d
a9860ccc 805517b9 00000000 00000002 00000000 nt!IopfCallDriver+0x31
a9860dac 80575723 a9f4533c 00000000 00000000 nt!ExAllocatePoolWithTag+0x7a9
a9860ddc 804ec6d9 f7720ce2 a9f4533c 00000000 nt!PspSystemThreadStartup+0x34
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!ExAllocatePoolWithTag+7a9
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 48a4044a
STACK_COMMAND: .cxr 0xffffffffa9860888 ; kb
FAILURE_BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+7a9
BUCKET_ID: 0x7E_nt!ExAllocatePoolWithTag+7a9
Followup: MachineOwner
0: kd> lmvm nt
start    end        module name
804d7000 806ff000   nt       # (pdb symbols)          c:\symbols\ntkrnlmp.pdb\B883868B88CB415A92EC010CF6A115A52\ntkrnlmp.pdb
    Loaded symbol image file: ntkrnlmp.exe
    Mapped memory image file: c:\symbols\ntkrnlmp.exe\48A4044A228000\ntkrnlmp.exe
    Image path: ntkrnlmp.exe
    Image name: ntkrnlmp.exe
    Timestamp:        Thu Aug 14 05:09:14 2008 (48A4044A)
    CheckSum:         0021B760
    ImageSize:        00228000
    File version:     5.1.2600.5657
    Product version: 5.1.2600.5657
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        1.0 App
    File date:        00000000.00000000
    Translations:     0401.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntkrnlmp.exe
    OriginalFilename: ntkrnlmp.exe
    ProductVersion:   5.1.2600.5657
    FileVersion:      5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)

In safe mode it is not possible to standby. That is disabled. Tried to make it possible with Toshiba's power control service, but it is not available.
In a new account, the BSOD still occurs. I created a new account, logged out of my account, and went to the new one. Tried standby. It came out of standby for a second and then had the blue screen of death.
In checking the event manager, I seen errors shortly before crashes sometimes that involve the CD.
So I went to Toshiba.com and downloaded the DVD RAM driver and ran it, reinstalling the driver, and then restarted. I also saw that there was C-Dilla driver in my drivers. I uninstalled the SafeCast program that I think is associated with C-Dilla, moved the C-Dilla driver out of the drivers to a distant folder, unchecked C-Dilla in MSCONFIG so it won't load (it was still there after removing SafeCast), and then reinstarted. So with a new DVD Ram driver and neutering, I hope, of C-Dilla, I tried things again and the system appeared to be crash free - better than it had been. But then a crash occurred - BSOD - and upon restart, the CD locked up, and crashed again.
After restarting, there was a new dialog that popped up after Windows launched indicating that there had been an error with SONIC DLA. Before the crash, there was an event n the event viewer:
My last error comes from the Plug and Play Manager:
The device 'MAT**bleep**A DVD-RAM UJ-841S' (IDE\CdRomMAT**bleep**A_DVD-RAM_UJ-841S________________1.60____\5&226f6cf2&0&0.0.0) disappeared from the system without first being prepared for removal.
Hmmm. So things are still vulnerable. Any ideas? Buy new CD drive? Or new computer?

Getting blue screen crash

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