Getting BT To clear cache for my webserver

Hi All,
I host a number of sites from my web server.  Since thursday they have intermittently become unaccessible with the message "TCP-IP Error".
So, first port of call was to clear browser cache, try other computers, etc.  Still same issue
Next to my webserver provider (Godaddy).  They ran a load of checks, & could access all of my sites fine, either when trying on their local machines, or when trying their "out of network machine" to ensure that there was access from an external source.
So, as I look after a number of commercial clients IT systems, I dialled in to one of their servers (who aren't on BT) & tried to access the site from their.  Bingo, worked fine.
So, I then ran some traceroute tests, & all looked ok.  But still no sites going through the BT connection.  So I called back Godaddy who said that I needed to request that BT cleared their Cache.
Question is, who do I call to arrange this?  I've spent many lonesome expensive hours on the phone to the wrong people at BT.  Is there a section that I can email or telephone to get through to the right person?
Even better, is there a BT employee on here whom can help?

Thanks. BT aren't listening anywhere it seems. The online help chappie, Abjad, couldn't help so got me to call technical help, who after explaining that their DNS server which provides DNS to my home hub hadn't updated in 18 hours (when every other DNS server in the world had managed it), told me he didn't know who to tell about that, so he could do nothing about it.
So, what I did was update my computer's DNS table to include the Google DNS servers at 8.8.8.8 and 8.8.4.4.
Problem solved worked aorund.

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