Getting Canon MX700 to print is worse than ever

Questions:
When I download drivers and software for the printers, they stay in the Downloads Folder. Should they be stashed somewhere else or do they automatically get put somewhere? I am starting over and will need to download MX700 drivers again.
My iMAC was not recognizing the location of the printer most of the time, yet sometimes it did. I have a solid USB connection and have printed thru that. Yet I have had trouble getting the IJ Netwrok Utility to work. (When OS X was 10.5.3, I did have the printer networked and printed by ethernet connections, but I often got an Error Number 306 which seemed to mean the computer was not finding the printer.) Now, the OS X ver 10.5.4 is operating and the computer just doesn't see the printer.
I think I need to start by trashing all the canon files... I've dragged driver files to the trash and emptied it. Is that all I need to do to "uninstall" drivers and printer/scan/fax software.
I think I upgraded the firmware successfully, but how can I tell for sure? And is that firmware that gets loaded onto the printer???
Getting re-started here. ( I switched from Windows XP platform a few weeks ago and am getting used to the OS X environment. Currently working on Leopard 10.5.4)
Thanks for your help.
Message was edited by: Goin Crazy

Goin Crazy wrote:
Questions:
When I download drivers and software for the printers, they stay in the Downloads Folder. Should they be stashed somewhere else or do they automatically get put somewhere? I am starting over and will need to download MX700 drivers again.
Most packages that you download have installers which copy the included files into the appropriate places. This is the case with the Canon printer driver. Once you have run the installer you can leave the downloaded package where it is, or trash it if you are short on space. No reference is made to these files during operation.
My iMAC was not recognizing the location of the printer most of the time, yet sometimes it did. I have a solid USB connection and have printed thru that. Yet I have had trouble getting the IJ Netwrok Utility to work. (When OS X was 10.5.3, I did have the printer networked and printed by ethernet connections, but I often got an Error Number 306 which seemed to mean the computer was not finding the printer.) Now, the OS X ver 10.5.4 is operating and the computer just doesn't see the printer.
The IJ utility is for configuring the printer. Once it has been configured, you don't need to use it again to connect to the printer. This is done via the More Printers > Canon IJ Network. With this window open, the printer should appear in the list showing its Ethernet (MAC) address. If the printer is connected via Ethernet to a hub/switch and you are connected to the same device, then try pinging the printer if the Canon IJ Network view doesn't show the printer. If you get a response then at least you know that the Mac and MX700 can 'see' each other. So, this would indicate something is amiss with the driver and trashing it is a good next step.
I think I need to start by trashing all the canon files... I've dragged driver files to the trash and emptied it. Is that all I need to do to "uninstall" drivers and printer/scan/fax software.
Pretty much. You can delete the contents of the BJPrinters folder located in ./Library/Printers/Canon. You also can delete the Canon MX700 xx.pkg file located in ./Library/Receipts.
With these files trashed you can then install the latest version, which looking at the Canon AU web site, is v6.9.3.
I think I upgraded the firmware successfully, but how can I tell for sure? And is that firmware that gets loaded onto the printer???
The install is not a firmware upgrade. It is software that is used by your Mac for printing and scanning. You will not be able to determine the version you have easily until you manage to add the printer. I suggest that you add the MX700 first as a direct USB connection, since you know that works. This will show you the driver version. Confirm that it is v6.9.3. If it is, then you know you are using the latest version which should work fine on 10.5.4.
The last step is to try adding it as a network printer again. Open the Print & Fax utility and select to Add. Then select More Printers > Canon IJ Network. The MX700 should appear in this view. If so, you can select it to complete the installation.
If the printer is still not seen, can you confirm how it is connected to your network and how your Mac is connected to this same network.
Also, if you are using TCP/IP for your communication, please reply with the ip address of your Mac and the MX.
PaHu

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