Getting charged for sevice after I switched from verizon

I canceled my verizon service as of March 10th.  I just received a past due notice from Verizion stating I owe the full amount, including 3/11 - 3/26, even though I was no longer in service.  They still expect me to pay.
I called customer service and the first person I spoke to said they could prorate my account, she put me on hold for the supervisor and I got disconnected. Called back and was told a whole different story on why I was being charged a past due amount. Finally got a supervisor who said too bad, that's how the bill gets automatically generated and I have to pay for the service up to the end of the next billing period, there is nothing anyone can do. And amazingly they just had a big meeting earlier today going over how they can't credit customers back current charges for services they do not have?  Why should I have to pay for a canceled service??? So frustrated right now!

Here's How to Get A hold of the Employee Requesting you to Follow..
To get a hold of one of the Wireless Employee that's trying to Assist in helping answer a Question or solve an Issue you Need to Put your Mouse on there Screen Name, Or this Box shown Here when you do that it Brings Up a Bigger Box as you See this slide your Mouse down to were it says Follow Click it. You will see a big blue Bar towards the Bottom that says waiting approval  Meaning the party you want to follow has to Approve to let you follow them. Now Once they give the Approval they will send one back to you An you will see it in the Actions Box Look up just a little it's Red with a Check in it.  Go in there you will see these Three choices Look in your Notifications for new Followers that want to Follow you will have {Accept}  {Reject}  {Ignore}  For your Choices:  To let them follow you an then send a D.M. = Direct Message you will need to Check Accept then you a Can send your Private Messages or Cell phone  Information instead of Posting it on the Main Post were other Eye's can Read it.  Sending a D.M. is Easy,  It's Fast, An It's Safe. B33  
Action Alerts
Notifications
Tasks
   <<< This is the Box you need to put your mouse on to Bring up the Bigger Box an to then Check Follow:  

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