Getting Connection or SQL sentence error (DA0005) error

We have installed BOE XI 3.1 SP3 client tools (Deski, Webi Rich client, CR) on the citrix server, we are able to connect to the Business Objects server. When trying to create new Deski report it throughs error,
"Exception: DBD, [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specifiedState: IM002"
When I tried to verify the SQL, it gave "The server is not responding" error. I am able to create the Deski report from my local machine using the same universe.
We have also installed Teradata DB drivers on the citrix server.
Any suggestions please.

You should have ODBC connetion in the client machine.
Try to create the same ODBC connetion (System DSN) which you have create in the universe connetion.
Get the Database detail from DBA and create the System DSN.
This will solve your problem.

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