Getting "Device not authorized to play content"

Just purchased APPLE TV.  I had a movie on my iPad and I wanted to Airplay to my Samsung LCD.   Getting error "Device not authorized to play content".  Any pointers?  Suggestions?

If you recenrly updated iTunes, this thread may have the solution:
https://discussions.apple.com/message/12220715#12220715

Similar Messages

  • Device not authorized to play movie

    Hi,
    When I try to play a movie I have rented from iTunes on my iPad, I get device not authorized when using Airplay to my Apple TV. Signed in to iTunes with same account on iPad and Apple TV.
    Worked fine for another movie yesterday.
    The only differece I can see is that the download is still pending for the movie I have problem with. Is that the reason? Don't think so!
    BR
    Kent

    Hi,
    Yes, after the download was done it worked as expected. Does not make sence to me, but
    I guess I just have to live with it.

  • Why does Apple TV says it is not authorized to play content sometimes when I use the iPad Remote?

    Sometimes when using my Apple TV device with my TV off and trying to play music using the iPad Remote app, the app hangs and no music plays. When I turn on my TV to see what's going on there is a message suggesting the Apple TV is not authorized to play this content. Clearly, that is not the case and when I use the normal Apple TV remote to select the music, it plays fine. I use iTunes Match and generally stream my music from there on the Apple TV. I have both HDMI and optical connections to my receiver. Any idea why this could be happening? I would say it happens several times a week.

    This works for most:
    https://discussions.apple.com/thread/3549547?tstart=60
    Try locating a free TV Show episode in iTunes then 'buy' it on AppleTV 1.
    We should not have to do this though.
    They've forgotten about original AppleTV users.
    AC

  • Not authorized to play content?

    Using Apple TV 2.3.1 I can not stream a lot of my music to Apple TV. This is content I purchased from iTunes. Many songs will not stream and I receive the error "Not authorized to play on Apple TV"? This is highly frustrating? If the content is synced to Apple TV, I believe it will play but I would prefer not to sync the music. I have tried to de-authorize the computer and then re-authorize it to no avail. This should be a no-brainer? Any ideas why this happens???

    muvanni wrote:
    Also, I am sort of missing the point of the hard drive on the ATV. Why would anyone sync anything? Isn't "easier" to just stream from a computer? If I wanted to just sync music from that PC to ATV and then wanted to stream everything else after that, how would I do that?
    Thank you in advance for your help..
    people with only a laptop might not find it usefull to have to turn on the laptop to watch a movie on the appletv.
    once content is sycned, you don't need to have your itunes library open to be able to play it.

  • 1st Gen Apl TV says "this apple tv is not authorized to play content" WHY??? I BOUGHT IT ON ITUNES!!  PLEASE HELP!

    I am trying to watch a movie I bought direct from itunes, and it will not play for the life of me. What do i do?

    Daniel Soderstrom wrote:
    Im not sure about that. Im think theyve made some changes to their DRM master keys without pushing them out to the AppeTV 1's which havn't had a software update for ages. Its likely that they use multiple keys so that if one becomes compromised, not all content is open.
    Daniel
    I would certainly agree that something has expired - possibly a key or certificate.  I do think it's quite poor that Apple had not anticipated this for the ATV1 - a software update should not be necessary - an occasional password entry for account authorisation would not be objectionable to keep certificates/keys up to date and should have been implemented.  The stuff that's affected is paid for after all!  No wonder many don't bother paying for media and just download stuff illegally.  DRM only impinges on legitimate customers.

  • Apple TV not authorized to play content?

    Can anyone help with this one?

    It resolved itself.
    Although I got that message, I ignored it and went to Menu and then PLAY and it worked.
    Thank you for your response.    

  • Not Authorized to Play this selection

    I have a couple of issues...
    First, on several occasions, I get the "Not Authorized to Play" message on music, photos, movies, & TV shows that have been synced to the Apple TV from my ITunes. Some of the time, I can access the same file & sometimes not. I've tried restarting the AppleTV, returning to Factory Defaults, etc. It just seems to be moody about whether it will allow me to do such things or not.
    Second, sometimes the "photo" option is available, and sometimes not... The slideshow is set up for "photos" & will play the photos whether or not it is listed as an option in the menu. However, I am only "authorized" on occasion to view the "library" album of my photos and that is only when the Apple TV decides to give me the option of photos in the main menu.
    Any suggestions?

    I'm a bit puzzled by the intermittent authorization thing... But the photo option sometimes in the menu and sometimes not... That suggests to me that you may, possibly, misunderstand the Sources menu... Now, I may be completely wrong, so no insult intended...
    Many users of this device seem to be getting confused by the Sources menu. In that menu are listed the content sources available, starting with Apple tv (tv) at the top, followed by your sync host (indicated by double chain link icon), then all the stream hosts... When you go to the Sources menu and select tv, that enables the playing of content already sync'd. In this resulting set of content menus at the top level, you will see the Photos pick is there, assuming iTunes is set to sync photos.
    Now, go to the Sources menu and select your sync host (the one with the double chain link icon). Look at the top content menu now, and you will not see the Photo pick present. That's because streaming photos is not currently supported, and hence you'll only see it in the tv menu set.
    Also, you say that the slideshow it setup and will play even if you don't see the pick in the menu... What you are seeing is the screensaver that is set for Photos. Once you choose Photos for the screensaver in the Setup menu, it will pick them up regardless of currently selected source (host).
    Whew... Now, am I barking up the wrong tree? If so, never mind...

  • Not authorized to show content using airplay

    Just bought an Apple TV. I can push content to it from my iPad or iPod fine, and I can access my iTunes account on my computer fine. However when my boyfriend comes over, he cannot push content to the Apple TV from his iPad. The airplay icon shows fine, but when he tries, it says that he is not authorized to play content on this device. It doesn't make sense because when we were at his parent's place over Christmas, I was able to push content from my iPad to their Apple TV with no problems, even though I've never been there before and no authorizations were needed. We tried this with four or five different videos and songs, but to no effect. Each time it told us that it wasn't authorized. We also tried signing into the Apple TV using his iTunes account, but were still told the device wasn't authorized to play his content. Can anyone help?

    Did you try turning airplay off/on via ATV? Maybe rebooting the iPad? Having both devices signed into the same account?

  • I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

    I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
    Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

    Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

  • I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

    I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

    Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

  • IPad 2 to Apple TV: Cannot Play Movie - The Connected Device is not authorized to play protected movies.

    I am getting the 'Connected Device is not authorized to play protected movies' message.
    Here is my setup:
    From the iPad 2 I used iTunes to Rent a movie - Safe House in SD.
    I then used Airplay Mirroring to send the movie to my Apple TV.
    The Apple TV is connected to a Vizio V0370M HDTV.
    According to Vizio all of the HDMI ports have HDCP.
    When the movie starts I get this error message on the iPad.
    I have used this approach in the past with success.
    I rented a couple of episodes of HBO's True Blood and they played just fine on the Vizio through Apple TV.
    I believe some were in HD and some SD.
    Using the iPad with Airplay Mirroring is a very nice way to send content to the HDTV.
    I was hoping I'd be able to do this for anything that is on the iPad.
    Is there something wrong with my configuration? Or what I'm trying to do?
    Thanks for any help or advice!

    I had exact same problem and I have found a way to get round out!!!! Easy!
    So the reason it doesn't allow it to play is for security to stop piracy etc.
    Plug in the cable and VGA and aux cable and get everything set up so you are looking at the home screen.
    1) select Videos
    2) selected the film you want to watch
    3) click the little play button
    4) it will then come up with the message saying it can't play protected films blah blah blah
    5) WITHOUT clicking ok double tap the home button to bring up the multitasking bar and swipe left to reveal the control panel
    6) hold fast forward for a second or two and the movie with continue to play!
    Stay in the multi tasking bar with the control panel, The message will stay there but don't worry. Kick back and enjoy your iPad movie on the big screen:)
    I'm sure your saying thanks:) it was my pleasure realising I've outsmarted apples little security protection thing lol

  • TS2845 Receiving Your Apple TV is not authorized to play this content when trying to Air PLay from IPAD 2 to the apple TV.  This only applied to renting a movie.

    Receiving Your Apple TV is not authorized to play this content when trying to Air PLay from IPAD 2 to the apple TV.  This only applied to renting a movie.

    I get the same error on some video content (specifically from the iTunes Library on my Mac). Netflix is fine. Movie previews are fine. I didn't rent/buy anything since this issue came up. I reset the AppleTV (20 minutes of re-entering everything). I am going to try another HDMI cable but the error does not say HDCP as shown in other google searches regarding this issue (   http://www.tuaw.com/2010/10/05/hdcp-may-spoil-your-apple-tv-fun/   ).
    Was able to play movies rented from the Mac a few weeks ago
    Have not tried to re-authorize
    AppleTV does not show under devices in iTunes - but I don't ever remember seeing it before
    AirPlay'd movie from iPad1 - sound came thru no video (luckily I had a iPad to HDMI cable that was in my work case that worked otherwise movie night with the family would have been tragic)
    I'm interested to learn how to fix this without having to waste 30 minutes fooling with three devices, four different wire configs, and a few swear words all while people sit on the couch and laugh at my earlier pronouncements of Apple being the best.

  • My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie,  i get an error message that says the apple tv not authorized to play it

    When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

    Welcome to the Apple Community.
    If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
    You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

  • TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

    I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
    An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
    when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
    I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

    Were these songs purchased using another account?
    " I opened a new iTunes account and copied the files to the new account.  "
    Do you mean to a new library?
    Account is a user neame and password with which you purchase content.
    A library is your collection of media.

  • Your apple tv is not authorized to play this content

    I keep getting this error whenever I try to watch the movie I've rented on my Apple TV (1st gen).
    "your apple tv is not authorized to play this content"
    This is a rental directly on the ATV, no computer transfer involved.
    So far I've rebooted the ATV, reset the ATV, rebooted my router (airport extreme) and my cable modem (Virgin media), removed and re-added my iTunes account on the ATV, checked the location is correct (UK), check all the ports are open and triple checked the internet connection (movie download and youtube work fine) and still no joy.
    I've watched many many movies before without any troubles, 'til now that is. 
    I've not changed anything on my network or ATV since the last movie I watched sucessfully.
    I'm running software version 3.0.2 on the ATV.
    Anyone have any ideas what else I could try to fix this?
    Cheers
    Neil

    I just got the same thing. ATV2 was working fine last week. Now I can rent movies but now I can't  play them. Instead I get this ridiculous message YOUR APPLE TV IS NOT AUTHORIZED TO PLAY THIS CONTENT.
    Have reset everything. Nothing works.
    I bet the iTunes system is in the process of being upgraded to make ready for iPhone 4s and ios5 next week and the upgrades are screwing up Rentals.
    I'll file for a credit for the unviewable movie. This is ridiculous. Just ridiculous.

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