Getting disheartened by lack of BB support, big Q10 problems after most recent update!!!

I am very frustrated and in need of some help.
I have a Q10 and after the most recent operating system update, multiple things are wrong.
1. The camera does not work. It makes shutter noise when using the rear facing camera, but does not save any of the pictures.
2. Will not even let me enable the front facing camera, freezes phone when I try to use it.
3. Will not let me attach pictures/files to any text message.
4. Has problem accessing text message conversations that were there prior to update, have had to delete all and start over.
5. Sends out multiple text messages by its self. resends messages that are days old and jumbles current messages went sent.
Basically, the phone is not pperating at all like it should. I have on;y had this phone 3 months and after the update, it seems to have ruined it. This is my first BlackBerry in years, I bought it in hopes that they had fixed their previous issues, this doesn't seem to be the case. Was considering upgrading to the Classic, however, I don't think I will unless this gets resolved.
SOMEONE HELP!!! Thank you in advance.

There are major problems with the 10.3 update on the Q10.  Many people are downgrading back to 10.2.1 until BB can get their heads out of their arses and fix the issues.

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