Getting     ed w/iTunes real fast

I purchased a tune from iTunes. It will not download I get some unknown error (-50) everytime. It seems I am constantly getting some stupid error while downloading, but this is a new one for me. Please advise. THANKS
Compaq Presario   Windows XP  

you can just paste the text and delete anything like
IP address and such from the report.
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out
Current user is an administrator.
Network Adapter Information
Adapter Name:
Description: Intel(R) PRO/100 VM Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: Lease Obtained: Mon Sep 25 06:15:23 2006
Lease Expires: Mon Sep 25 07:15:23 2006
DNS Servers:
Adapter Name:
Description: WAN (PPP/SLIP) Interface
DHCP Enabled: No
DNS Servers:
Network Connection Information
Active Connection: MSN
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Hopefully this is enough info if not let me know what more you need. Thanks!
Compaq Presario   Windows XP  
Compaq Presario   Windows XP  

Similar Messages

  • My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to error 3

    My iphone 5 got suddenly slipped into recovery mode when i was updating my phone with the latest update. I request the officials to act fast and come up with a recovery solution because the phone is unable to get restored on itunes due to "error 3" when ever i am trying to restore and neither of the istores have the solution for the same.

    Hi, Milanista5
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    iOS: Troubleshooting update and restore issues
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • Get Error Message "itunes cannot run because some of its required files ...

    complete message that i see in a pop-up window -- "itunes cannot run because some of its required files are missing. Please reinstall itunes".
    I check windows update. Microsoft says I'm up to date. When I reinstall ipod off the CD and/or itunes/quicktime from iTunesSetup.exe file version 7.0.2.16 it installs ok. If I choose unintall then reinstall or if I repair the itunes software the install program says everything is fine.
    However when I connect to Ipod. The ipod window comes up in itunes and then shuts down real fast. Itunes continues to work but i can't see the ipod.
    The showstopper happens when i shut down itunes after the attempt to connect the ipod. When I restart itunes i get the message -- "itunes cannot run because some of its required files are missing. Please reinstall itunes".
    Reinstall **** resumes.
    What files are missing?
    It would be nice if the interface offered more details. Or I could go online to a self diagnostic and repair web page like Microsoft offers.
    Things should be made as simple as possible, but not any simpler. -- Einstien..
    I think things are too simple...
    What are my options?
    Help Please.

    "itunes cannot run because some of its required files are missing. Please reinstall itunes".
    Just uninstall and reinstall. If you get some kind of error in the uninstall process, then if it were me, I'd use windows system restore to restore your system right before the original install of iTunes. Even if you don't get the error when you uninstall, it sounds to me like it hasn't been installed properly. So if you decide to go with system restore and the same thing happens, I would download a fresh copy of iTunes installer from their website:
    http://www.apple.com/itunes/download/
    Make sure you download the one for Windows.
    "I check windows update. Microsoft says I'm up to date."
    This is because that you are. Microsoft has nothing to do with iTunes updates.

  • Converted TV series doesnt all get loaded in itunes

    Please help...
    i've converted the 1st and 2nd season of battlestar gallactica, uploaded it in itunes. Some episodes could not be added. like in the 1st season, EP1, EP2, EP4,EP7 were added EP3, EP5 & EP6 were not.
    please advice. thanks.

    Let's see, uh, these are shows I downloaded 6 months ago, so I guess the answer is... no?  Not so simple?
    I looked a lot closer and apparently the shows I bought before are just gone.  I went back to the store to repurchase only to be told I already bought them but if I want to I can buy them again.  Not redownload but actually repurchase.  So no, not so simple.
    Something must have gotten corrupted and apparently once that happens then things get squirrly real fast.  That's ok, I have an engineering degree and am computer literate.  Imagine my mom trying to mess with this?  No way. 
    So no - not nearly simple enough.

  • I have an older iPod Touch. I charge it but the battery drains real fast. Is there a fix for that?

    I have an older iPod Touch. I charge the battery but it drains real fast. Is there a fix for this? How much would it be to replace the battery? I love my iPod but the battery is always dead.

    Hello,
    I am currently an owner of an Ipod Touch 4th generation, running IOS 6.1.2. I understand you are having problems with your Ipod/Ipad/Iphone, so I will try to find a solution to your problem.
    Its an Old Ipod, give me a break... just get a new one, or leave it always plugged in
    You could also get a new battery (but its not worth it... just buy a whole new unit)

  • HT2311 I just installed 64 bit iTunes fon my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

    I just installed 64 bit iTunes on my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."

    I requested this be relocated from iTunes for Mac to iTunes for Windows. You'll get a faster response on the correct forum.

  • Why do music files get corrupted in iTunes?

    Why do music files get corrupted in iTunes? All kinds of files;( mp3, mp4, aac, etc., either purchased from iTunes, Store, downloaded from online, or uploaded from an audio disc) SUDDENLY GET CORRUPTED AND STOP PLAYING! Even if I delete the file from my iTunes and then re-open it from the source, it appears to be corrupted. My system has been thoroughly scanned and does not have and never has hAd, a virus. Music files should not have a shelf life. They're just non-living pieces of information. So why should they suddenly go bad? It is unacceptable that over the past year I have had to delete many files from my iTunes library and find some other source for the same song. It has been an exhausting headache and an exasperating waste of my time.

    this is not necessarily the case, I had an itunes library go bad on me. I noticed the corrupt files on my ipod, they were either skipping real bad or sounded like there was some crazy modulation filter applie. Anyways, i went to iTunes and the files were bad there, so I played them in WMP, also bad, so obviously it was a file issue, BUT, what was the source of the corruption.......also, this happened ONLY to mp3s, no other audio file.......so i had backups and copied the bad files from a dvd and played them in WMP, files were good, then i import them to iTunes, and the files are crap again, so I tried just adding to library, still bad. So the file was fine before, once iTunes touched it, the file went bad, I **** you not. So I uninstalled iTunes from my PC, downloaded the newest version and reinstalled, same problems, so i continued trying with a different version, and making sure all registry entries were cleared before installing etc. NOTHING, so in the end i had to start using Winamp and all those files have not since caused me problems. So NO, it does not have to be hard drive issues, assess your own situation and you should be able to figure out if it is your HDD. My problem seemed to be iTunes library corrupting my metadata. However, I could never get it to work. I am glad to say I have since abandoned my PC and bought a new iMac on which i once again happily running iTunes with all the same audio files as before

  • How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's Imac?  I have a list of his passwords, but nothing works!

    How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's iMac?  I have a list of his passwords, but nothing works!  I know his email, but that account has been cancelled for security purposes, so we can't just request a new one.  I tried his security questions to no avail.
    Thanks

    Since that password is tied to his Apple ID, you will need to contact Apple; as far as I know, it will be a somewhat lengthy procedure and you will  need to furnish necessary paperwork (including a death certificate as far as I know). Best to either stop at an Apple store or call them to find out exactly what it is you need to do.

  • HT1386 i downloaded the new version of itunes. when i plug my phone into the computer to connect its saying my device is synced with another itunes library. how do i get my old itunes back? or how can i get my old itunes stuff to the new one?

    I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP

    Copy the iTunes folder from the old computer to your new one.

  • Can not get ipod or itunes program to install

    Help! I cant get ipod or itunes to install on my computer. When I enter the CD, installation begins. It gets thru the ipod installation and then gives me an message at the tail end of the itunes installation....this is what it says in the box:
    iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    If you were in the middle of something, the information you were working on might be lost.
    Please tell Microsoft about this problem
    We have created and error report that you can send to us. We will treat this report as confidential and anonymous
    To see that data this error report contains, click here
    debug send error report dont send
    I have removed, reinstalled, restarted ipod and computer, disabled nortons, I even tried to install itunes from the website. Nothing worked. I still get that message every time.
    I would really appreciate someones help one this. This is my first ipod and I was so excited. Only to be let down by my computer!!!
    Dell   Windows XP  

    I'm having the same problem. If you figure it out, please let me know. Thanks.

  • Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode?

    Every time I start iTunes I get the message: "iTunes exec has been set to run in compatability mode for an older version of Windows. Turn off compatability mode for iTunes before you open it." How do I turn off the compatability mode? Particularly when I have to do it before I turn on iTunes.

    Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
    iTunes for Windows: How to turn off Compatibility Mode

  • Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

    I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
    Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I have all my music on a external HD. How can I run iTunes on my laptop with out my EHD connected? when I open iTunes I get: Afolder containing "iTunes Library" cannot be found, and is required. Please chose or create a new iTunes library.

    It also tells me Choose iTunes Library
    iTunes needs a library to continue, you may choose an existing library or create a new one.
    I have all my music on an external hard drive (ehd) but would like to run itunes with out conecting my ehd. How can i do this? I'm

    You need the entire libary on the external, not just media.
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847
    Image of folder structure and explanation of different iTunes versions (turingtest2 post) - https://discussions.apple.com/message/13025536 and https://discussions.apple.com/message/17457605
    Once you get a complete iTunes folder on the external drive, start iTunes with the option/alt key held down and select the iTunes Library.itl file on the external drive.  You will also need to do this with your main computer or the libraries will become unsynchronized.
    Alternatively you can make a separate library using the same media on the second computer. Start as you have been doing, let iTunes create a new, blank library file which will be on hte internal drive, set the media folder location in preferences to be the one on the external drive, then add the files to the new iTunes library. Unless you are a super-organized individual, or you don't care if your libraries do not have the same content, you are better off using a single library file that is on the external, not setting up separate library files.

  • My shuffle ,doesnt get syncronized with itunes in my pc,getting audio and video settings error,but able to get it syncronized with my friends pc

    my shuffle ,doesnt get syncronized with itunes in my pc,getting audio and video settings error,but able to get it syncronized with my friends pc    

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar
    The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
    Thus, if you get it to work restore to factory settings/new iPod, not from backup                               
    You can redownload most iTunes purchases by:        
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Problem with get in to iTunes store

    I Cant  get in to iTunes store from my iPhone or iPad  sól i can check accout history!

    Reset security questions
    http://support.apple.com/kb/HT5312
    If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
    https://ssl.apple.com/emea/support/itunes/contact.html

Maybe you are looking for