Getting Error 4010 for iTunes Match. How to get around this?

Hi - i'm re-matching my iMac with its new Hard Drive. I keep getting Error 4010 - have no idea how to fix this. iTunes Match was working fine w/ old HD and works on other computers.
How do I get this fixed?
thanks,
CK

Same problem here. Anytime in the last month I try to use iTunes Match or download updated Apps, I get this error. Many threads. No soutions.
Jim

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For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching?

For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching? All songs are available on iTunes. I don't get it! Any way to manually match songs that iTunes apparently can't match? I have hundreds in this unmatched state.

gsl wrote:
Shazam has NO problem determining what these songs are. Maybe Apple needs to consider licensing their technology as it seems MUCH more accurate than what they are doing.
You aren't comparing like with like.
The main task that Shazam has is to identify the name or a track and the artist. I believe that it suggests the album as well, but if it gets that wrong then it doesn't really matter too much.
With iTunes Match, getting the album (i.e. identifying which version it is) is much more important. If it gets that wrong then it breaks up the flow of an album. This makes the task that match has very much harder.
In fact, there is a strong argument to say that currently the problem iTunes has is that it is matching too many songs, resulting in matches from different albums.
I'm sure that match is not struggling to identify whether it has a song or not, but whether it has the correct version of a song. When you introduce different masterings into the process then, depending on the thresholds set, it is probably correct in concluding that it hasn't got a particular version, even if you think it has.
The solution would appear to me to be a tweaking of the matching thresholds along with the ability to force an upload, but we just don't know what restrictions they have (remember that if Shazam gets it wrong the it doesn't present you with a copy of a new track that you didn't have previously). It is almost certainly not just a case of improving their technology.

HT201210 I started iTunes & was asked it I wanted to ugrade, I said yes. When restarting I get error 7 missing MSVCR80.dll.how do I fix this problem

I started iTunes & was asked if I wanted to ugrade, I said yes. When restarting I get error 7 missing MSVCR80.dll.how do I fix this problem?

Check the user tip below.
https://discussions.apple.com/docs/DOC-6562

HT1451 iTunes getting an error -3231 try again later for iTunes Match how to fix this?

iTunes getting an error -3231, try again later for iTunes Match.
How do you fix this?

Same problem here. Anytime in the last month I try to use iTunes Match or download updated Apps, I get this error. Many threads. No soutions.
Jim

Error 4010 on iTunes Match

Keep getting error 4010 while thrying to update iTunes Match on my Windows pc.
How do I get round this? and how do I email Apple support?

Hey Indy69,
If you are having an issue with getting an iTunes Match error 4010 when using iTunes on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Start in the section titled Troubleshoot issues in Windows.
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Is there really no way to get a refund for iTunes match?

Apple does not any support for iTunes Match and has not been able to make it work.
Why then, does Apple not issue a refund for a defective product?
Macbook Pro 2.7 with 8GB ram, 10.7.3 with iTunes 10.6.1
I have created a new music library, created a new user and then imported some my music and even did a fresh install of 10.7.3 and iTunes on another computer and tried that with part of my music. Same thing.
All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded.
Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983
I have seen absolutly no troubleshooting suggestions here in Apple's support communities.
After all these years with Apple, this is the most misrable mess I have ever seen.

As I said earlier, "Support calls have no troubleshooting steps to suggest. The put me on hold and finally hang up. Case # 305222983"
"All fail and after numerous restarts, finally hangs on step 3. I have worked on this for days, letting it run for hours, like now 0 out of 888 items uploaded." I'm sorry if this description of the problem isn't clear enough and requires "mind reading" to understand.
I tried calling support several times and was on hold for most of the time.
Thank you for directing me to the discussion suggesting clearing the iTunes cache. That is a great and simple solution and seems like a great first step in troubleshooting the issue. (I wish it would work for me) I have also tried reinstalling iTunes. (As well as creating a new music library and creating a new user and importing music from the "public folder".)
Apple seems to have realized the problem and are now offering refunds. iTunes match seems like a great idea. I hope they are able to get it working eventually.

HT204406 having error 4010 in itunes match

having errer 4010 and 4001 plz help cant acces itunes match?

You're not alone on this, at least.
I'm using iTunes on OS X (Mavericks), so I'm guessing it's a back-end issue.
Hope it's fixed soon.

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If I access one of the ones created with CS2 it opens (I dragged them over from CS2, I have since removed CS2 from this computer, it's still on my laptop) I haven't tried creating them and importing them to this computer).
I'm using Microsoft Office Word 2003 to save the How Tos as html files, and notepad to edit Add_001.howto file.
Since I gotten this error, I reloaded CS3 Design Standard, it didn't fix the problem. Also I have ensured that the Add_001.howto file points to the right location (C:\Program Files\Adobe\Adobe Photoshop CS3\Help\additional how to content)and is in the right format:
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The only thing new on the computer is a brand spanking new EVGA NVidia Geforce 9500GT PCI express(512 mb ddr2 dual DVI output) with the latest drivers. It replaced NVidia GeForce 6600GS and Matrox Millenium video cards (the Matrox). The new video card does not include some program that allows it to run MS-DOS programs, but I don't feel that is causing the problem.
System Info:
Photoshop CS3 10.0.1
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Windows XP Media Center Edition, Service Pack 3
Intel Pentium D proccessor
1GB internal memory
168GB of free space on hard drive.
I hope I have given you suffiecient information to give me some possible solutions.
Thanks
Rick

Mylenium
Thanks for the assist.
It isn't a Windows Indexing Service problem.
It is an operator problem. As you pointed out the long name and spacing are the issue here.
I changed the the Add_001.howto file from:
"Noise Ninja" "The Thirty Second Guide to Noise Ninja" Noise Ninja 001.html
to:
"Noise Ninja" "The Thirty Second Guide to Noise Ninja" NN001.html
I changed the file in the Additional How To Content folder, to match.
And it works now.
Now that I know what was wrong with my file names, I'll be able to get the various plugin help files/documents into Photoshop so I won't have to get out of it to get help on them.
Thanks
Rick

I am getting billed periodically for itunes charges. how do i access these to see what they are?

Hi,
where do i go to see the charges posted to my checking account

http://support.apple.com/kb/HT2727
Regards.

I want my music back on my iPhone which was deleted after I signed up for iTunes match. Was never told this would happen--it was said that one COULD delete the music, not that apple would. I use it in my car.

How do I get my music back on my iPhone 5s after signing up for match? No one said it would deleted from my ios device. That was an option for space. I have the large iphone and I use it in my car.

Blue
It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
Sorry for your losses.
Cheers

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TS4009 itunes match i keep getting error message 4002

itunes match i keep getting error message 4002

For iTunes Match, try posting at their forum:
https://discussions.apple.com/community/itunes/itunes_match
Also, look at the right panel (here) under "More like this", there are many links to other posts from users with error 4004.

ITunes Match: How can I tell if a matched song is from the correct album?

Since iTunes Match uses my album art and metadata, is there a way to see the album art of the matched item from iTunes?
I have ripped hundreds of classical music CDs through the years into iTunes, and they all have album art (not from iTunes Match).   Now that I have signed up for iTunes Match, how can I confirm that a matched item from iTunes is from the correct album?
I have read that the matching algorithm isn't perfect and can match to the wrong item.   I have recently upgraded the quality of all my ripped music by downloading all the matches from iTunes Match, and replacing my local CD rips (I have backups).
So, if I ripped Beethoven's 9th by Herbert Von Karajan, is there a way to see the album art of the matched music from iTunes, so that I can confirm it didn't match the item to Beethoven's 9th by Bruno Walter?
Does the matching algorithm use song length/duration, or is it only using wave form sampling?
Thanks!
Paul

Thanks for the help Jim.
I'm not having any troubles with artwork changing, but I wish I were, because if the artwork changed then that would allow me to detect if the correct tracks are being matched.
I'm worried about waveform matching with classical music because I can have 2 pianists or 2 orchestras that play the same piece so it seems that the waveforms would be very similiar.   I have many CDs of the same pieces of music but by different performers. For example, both performers play on a piano and both play the same piece of music. Wouldn't the waveforms be very similar?
So that's why I'm wondering if there is some way to get the artwork of the piece being matched, so that I can see what album it is coming from.
Do you think if I deleted my artwork and then matched, that I'd get the artwork injected into my matched music?
Thanks again for entertaining all my questions. Really appreciate it.
Paul

Itunes 8 how to get video out of there to Zen mozaics

I am totally?lost. Anyone have help to tell me step by step for itunes 8 how to get the kids video of Jonas bros to the creative Zen Mozaics. This is hard for me HELP . Thanks Stephanie a Mom in crisis LOL

Please first check the the format of the kid video that you would like to play on the Creative Zen, then follow the guide below, i'm sure you can make it easily.
How to convert video to Creative Zen compatible
You have a portable video/audio player, lets say a fancy Creative Zen, which you got as a gift from your friends or you bought for yourself, and would like to watch your favorite movies or just listen to the beautiful music using it's Sometimes you might encounter such an embarrassing situation as you are trying to playback a certain file format (video/audio) on it, but it just cant work out. Creative Zen video converter is just the program you need. It is a simple yet powerful Video to Creative Zen converter software that can convert almost all video/audio formats to Creative Zen compatible format and enables you to solve these problems quite easily with a few mouse clicks.
The Creative ZEN is a range of digital audio players (DAPs) and portable media players. All players are compatible with MP3 and WMA, while various models support WAV and Audible files. They are nati'vely compatible with Windows, while the current players exclusi'vely support Windows XP and Vista. They also support various other formats: Video: iMJPEG, WMV, and AVI (MPEG-4 SP, DivX, Xvid), while MPEG-, and MPEG-2 are supported, but must be transcoded with the included software (Video must not exceed the player's dimensions at 320240 pixels); Audio: MP3, AAC (unprotected ".m4a"), WMA (including protected), WAV, and Audible 2, 3, and 4 formats.
At the moment when you feel you got what you wanted of using Creative Zen video converter, there are reasons to save your project, in case if you want to change any adjustments and settings late, or a desire to get the resulting video as soon as possible. The both things will seem to be a trifle to do if to follow the steps below.
Tutorials
Step by Step on how to convert video to Creative Zen with Creative Zen video converter
Step Download and install Creative Zen video converter
Click here to download and install it by running Creative Zen video converter.exe
Step 2: Run Creative Zen video converter and select a video/audio file you want to convert.
Click the Add or File button to choose a file type that need to be converted, you can convert simply audio format or video format. while you can set an output path for the resulted video by hitting the Output drop-down list.
Step 3: click the Edit button to set detailed info for the desired video.
A. Click the Trim button to set the length/range of the video that need to be converted.
You can choose a small part of a movie or the whole one to convert to the selected format
B. Click the Effect button to tune the saturation, contrast, brightness values and make sure are the one you preferred, preview the change on the screen.
C. Click the Crop button to cut the unnecessary part or black part of the movie.
Step 4: Convert video
This step will take you a moment to carry out the conversion process, the time vary with different parameters you set.
Step 5: Upload resulting video to your portable
You need a USB cable to transfer the converted video to your Creative Zen.
please check the specific tool you would like to have to work with your Creative Zenothers: avi to Creative Zen MP4 to Creative Zen WMV to Creative Zen 3GP to Creative Zen MOV to Creative Zen flv to Creative Zen vob to Creative Zen rm to Creative Zen rmvb to Creative Zen mkv to Creative Zenasf to Creative Zen mpg to Creative Zen DVD to Creative Zen

HT204406 I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

From the More Like This on the right
https://discussions.apple.com/thread/3992090?tstart=0

Getting Error 4010 for iTunes Match. How to get around this?

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