Getting Error (-50) while trying to update to iOS 5.

I'm using an iPhone 4 running iOS 4.3.5. Tried to install iOS 5, but received the following error after about 5 minutes attempting to back up:
An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this iPhone.
Of course, I don't want that. The phone has never had upgrade problems before and it's never been jailbroken. Any ideas? Mac is running 10.7.2 and iTunes 10.5. iTunes is set up for encrypted backups. Should that be turned off? It syncs fine.

Figured it out. Seems to be when the MobileSync folder is symlinked to another drive. I have an SSD+HDD in my MacBook Pro and kept my backup data on the HDD. After deleting the symlink and copying the MobileSync folder back to the SSD, it worked. I should have updated this earlier, but the Apple forums were extremely slow for me today.
Please see my thread at MacRumors if you want more detail:
http://forums.macrumors.com/showthread.php?p=13569431

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