Getting Error -9672 on installing Canoan IP4300 Printer / Bonjour

Printer is connected to a ReadyNas NV+ server via USB and is provided to the Mac via Bonjour.
I can easily create a new printer, Mac OS even finds the printer driver - "Canon IJ Printer". But as soon I try to confirm it, I get the eroor "Beim Hinzufügen des ausgewählten Druckers ist ein Fehler aufgetreten. Fehler: -9672"
This translates to something like "Error on adding new Printer. Error: -9672"
If I choose by hand the driver "Canon PIXMA iP4300 - Gutenprint v5.1.3" I'm abel to install the printer and use it for printing - BUT the quality of the printout is very miserable. If I print an image, it is almost complete black, its much, much to dark.
In the Consol Log Files the following error shows up:
06.01.08 23:54:08 [0x0-0x15015].com.apple.print.add[142] Error -9672, badly formatted ticket XML - Bad XMLStart:
06.01.08 23:54:08 [0x0-0x15015].com.apple.print.add[142] Bad XMLEnd
What's the problem here? Why cant the printer driver not be installed? Gutenprint drivers seems not a usabel replacement for the original Canon IJ Printer drivers.
Any help welcome, Max

maxweiss wrote:
As I wrote in my original posting, the Gutenprint Printer is working over Bonjour, but is only usable for text printing and not for image printing.
I understood you. However the driver should be giving you good quality printing of images. Since it is not, then I suggested you try deleting it and installing either the stable release (v5.0.2) or the new development release (v5.1.6) and see if that resolves the quality issue. Or, there is the PrintFab option which may also work correctly.
But the Canon BJ Drivers can not be installed using Bonjour, I get the 9672 error.
True again. You cannot use the Canon supplied drivers for network connections, other than Mac to Mac printer sharing or Airport connections.
Apple says Printer IP4300 is compatibel to Leopard
It is compatible, when connected directly to the Mac via USB or using Mac to Mac printer sharing or when connected via an Airport base station.
What I do not understand is, if I try to install the printer, the correct BJ Printer driver is selected automatically by the printer system settings - so the printer is detected correctly - the system chooses the BJ driver, not I'm doing this. But if I click OK, I get the error.
This does happen. The Canon printer driver is not designed to work with your setup, hence the error.
I do not know if it's Apples or Canons fault, but fact is, the printer is detected correctly an the correct driver is suggested by the system but can not be installed.
Yes, and this is due to the way Canon has designed the driver software so I believe it is Canon at fault. Note that they have some models of printer/driver that do work with your type of connection. But for your iP4300, the driver does not configure correctly after detecting the printer.
I also tried all the tips I found and you gave me too, deleting printer folder and reinstall latest driver from Canon, but with no luck at all. This is really annoing, and as much as I like my Mac (I'm a "switcher" I did not expect so simple stupid problems.
I understand your frustration. If Canon and other vendors put as much effort into writing their Mac drivers as well as they do for Windows, then using a Mac would be more enjoyable. There has been so many times when I have found a function that the Windows driver provides that does not exist with Mac. I would like to think it has nothing to do with Mac having such a small market share of the PC world, but you have to wonder?

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