Getting error "cannot open" when playing Videos purchased on itunes.

I'm trying to stream videos from my PC to my iPad 2 using the "Videos" app and i keep getting error "cannot open" on any video that I try to play that I purchased through iTunes. Other videos I added that werent purshased through itunes play fine however. Can anyone help with a solution? My iPad is on 5.0.1 if that helps.

I'm getting this error suddenly. I used to be able to stream purchased movies just fine, and now it simply says, "Cannot open." With movies I ripped from my DVDs, they will play just fine, but movies purchased from iTunes give the error every time.
I know I don't have any odd characters in my name like mikesoderstrom had and I haven't changed any account details since the last time it was working a few weeks ago. The only major change I can think of is upgrading to iTunes 11.
My iTunes account says that both my Mac and my Phone are still authorized. Maybe I should try deauthorizing all anyway, but I'd rather not deal with the hassle of re-authorizing, especially if it didn't work for someone who tried it already.
I have no problems with downloading/updating apps, just with Home Sharing purchased movies.

Similar Messages

Getting error- Cannot open as archive for CS6 Master suite collection. How to d/l & install?

I have an account and a license key code. I purchased a new laptop that doesn't have a dvd drive. I want to download CS6 Master Suite Collection but I keep getting error "cannot open as archive"!!! I have already located the d/l files, but they will NOT install. Does anyone know how to get around this problem?

if you downloaded an exe and 7z, they should both be in the same folder and click (or double click) the exe.
do NOT manually try to extract the 7z file.
if that doesn't solve your problem, what file names and extensions did you download and what are their file sizes?

Getting error 'Cannot open your default e-mail folder' in Exchange server 2010? what are common causes?

I'm getting error
'Cannot open your default e-mail folder' when try to access my email account on exchange 2010? Why I am getting this error? Is there any particular reason? And how can I manually fix it? plz suggest!!

Hi,
Some questions:
1. Can you open your account via OWA?
2. Can you configure your account on other user's computer?
Try disabling any 3rd-party firewall or AV programs, make sure no proxy applictions or settings.
Thanks,
Simon Wu
TechNet Community Support

TS1424 I get error code 3253 when downloading some purchased items?

I get error code 3253 when downloading some purchased items?

Changing my DNS settings worked for me (3253 errors on my MBP). I followed the instructions here:
http://appletoolbox.com/2010/09/itunes-10-the-network-connection-was-reset-fix/
Hope that helps!

Getting error message (-3150) when trying to set up itunes home share

getting error message (-3150) when trying to set up itunes home share

Hey there dahliafromphiladelphia,
If you're unable to set up Home Sharing in iTunes on your computer, then I'd like you to please follow the directions in the article below.
Troubleshooting Home Sharing - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H.

Why do i keep getting error msg #1403 when updating ipod software in itunes

why do i keep getting error msg #1403 when updating ipod software in itunes

I Googled an found no good solutions. II would try:
- Making sure that you have the latest version of iTunes, 10.6.
- Disable firewall and antivirus.
What iOS is currently on the iPod?

Getting error "Cannot open the file "*****.INDD". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."

How to fix this problem
"Cannot open the file "*****.INDD". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application."

When I have seen this message it is either when I try to open a document with an older version of Indesign E.g. an indesign 2014 document with Indesign CC.
The other time I have seen it is to open an Indesign CC document with Indesign 2014 which does not have Mindsuite - a plugin I use. Mindsuite, as yet, has not upgrade the plugin for Indesign 2014 therefore it recognises that a the document was created withe a plugin that the 2014 version does not have installed.
I believe your problem will be something like that.

HT3209 error message when I play video purchased on iTunes

'This movie requires QuickTime, which is not supported by this version of iTunes.'
Why does this happen only for some movies & TV shows? All the rest play fine. I have the latest version of iTunes, and 'yes', it's up to date. I have all my OS updates as well. We purchased an AppleTV a couple of months ago, and I'm beginning to wonder whether it matters whether I buy media through the AppleTV or my computer. Would that cause this error message?
I purchased two products through iTunes on my computer (I wanted the standard version of both a movie and a TV show which isn't available through AppleTV, but is through iTunes on my computer). When I went to play it I couldn't, I got the above error message instead. This only started happening after we purchased the AppleTV. Coincidence or the culprit?
Has anyone else had this problem?

'This movie requires QuickTime, which is not supported by this version of iTunes.'
Try relaunching iTunes in 32-bit mode first, as per the instructions in the following document:
iTunes for Mac: Older media files may require iTunes to reopen in 32-bit mode
Can you watch the movies and TV shows now?

Why do i suddenly keep getting the buffering wheel when playing videos in watchserie site

just in the last few days I get the intermintint buffering wheel while playing the video, I updated Adobe plug in that needed updated, but hasn't helped yet. I turned my volume setting up a few days ago but wouldn't think that would cause a problem. Seems to be only this site watchserie.ch where problem is but its a great site for old tv shows

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I cannot open and play videos! Brand new MBA

Just got a 13" MacBook Air. I've upgraded to Lion 7.1, installed my apps and transfered data.
Whenever I try to open a video, it says a codec is missing. What?
I've got an iMac and I have no problems, the same on my old MBP... I've already installed Flip4Mac.
I'm really disappointed... what should I do? Of course it doesn't work using quicklook and if I chose to open it with QuickTime Player 7 (not X) it says the XVID codec is missing... No problems with VLC so far...
Please help me!
Thanks

Flip4Mac is usually for .wmv (Windows Media) files. At least that's the only file type I've ever used that application for since they spun off from Windows Media Player for OS X. VLC is a separate stand alone application, not a plug-in, so until you're trying to open a file that's saved to your machine then VLC isn't going to be an acceptable in-browser solution.
Try Perian, it's a plug-in for QuickTime Play 7 (and X) and works just fine on Lion. It should cover 95% of the codecs out there on the Internet. Otherwise if it's something funky you'll need to determine what type of XVID codec is required you may need to manually download it for QuickTime.

TS3297 keep getting error code 5002 when attempt to purchase music

code 5002 when attempting to buy music

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

How do I get rid of distortion when playing old CDs in iTunes?

Yesterday I imported a fairly old CD into iTunes and was disappointed to find playback of the CD was so distorted it was impossible to listen to.
Here are some facts:
All my other music in iTunes still plays perfectly
The CD plays perfectly in QuickTime Player on the same machine from the same drive, so it's not a hardware or CD problem
A newer CD imported today into iTunes imported perfectly
A bit of research on the web suggests it's to do with the fact that the CD was manufactured a long time ago - the date on the disk itself is 1987.
I've upgraded to the latest version of iTunes, removed all iTunes plug-ins from my iMac (as instructed by one of the Apple iTunes troubleshooting pages) and I've also switched off Equalizer, Crossfade, Sound Enhancer and Sound Check, but none of these make any difference.
Does anyone have any other suggestions? Is it something to do with the import settings? If so, can you tell me what they should be set to?
Many thanks

Thanks for your reply. Sorry I wasn't specific about this. I get distortion in iTunes when I play straight from this particular CD and when I import it. With QuickTime, I get no distortion when I play straight from the CD, but (I hadn't tried this before but I just gave it a go) I do get distortion when I play the .m4a file created by iTunes. So presumably it's something iTunes is doing when it processes the .aiff file from the CD.
At the moment the import settings are:
Import using: AAC Encoder
Setting: High Quality (128 kbps)
with the 'Use error correction...' box checked.
I've never had to touch them before. Is there a better setting to use for importing early CDs?
Thanks.

I'm getting error code -54 when trying to connect to iTunes store...

Hello,
I have been receiving the following message code all week when trying to connect to the store:
"iTunes could not connect to the iTunes Store, An unknown error occurred (-54).
Make sure your network connection is active and try again"
My internet connection works fine.
Some other strange things that are happening on my MBP with leopard, is that Virus Barrier flashes up IP address after IP address trying to connect to some 5 digit port time and time and time again when I use Skype or any P2P sharing software – rendering them pretty much unusable (a DoS attack maybe?).
I had started this thread beforehand, I don't know if they are related with the iTunes error code mentioned above.
http://discussions.apple.com/thread.jspa?threadID=2485199&tstart=0
Any advice much appreciated.

I got this error after upgrading to new version. After searching these pages for an answer and not finding a usable one, I simply quit and re-opened iTunes, and... voila! Problem solved!

IPad mini video app stops responding when playing videos from shared iTunes library

So when I watch a shared video using the Ios 6 built in Video app, the app stops responding to touch.
Details:
iPad mini running IOS 6 built in video app.
OS X 10.7.5 sharing iTunes library using home sharing
ITunes version 11.0.1
I have seen the same stay problem through upgrades of ios and iTunes when watching from iPad mini. Weird thing is doesn't happen on ipad3, ipad2, or iPhone 4.
Any ideas?
Thanks.

Known issue for quite a bit.
No fix.
Report it here:
http://www.apple.com/feedback/ipad.html

I get error code 5002 when try to buy John Goodwin tune, but no problem with buying other titles

I get error code 5002 when trying to purchase any titles from John Goodwin "She Lay Her Whip Down." I can buy other songs but not this. Benn trying for days. What is this code? I just want to buy a song.

Hi
Error -50 paramErr Error in user parameter list
Can there be any external hard disks - if so How is/are it/they formatted ? Must be Mac OS Extended (hfs) if used for Video.
UNIX/DOS/FAT32/Mac OS Exchange - works for most but not for VIDEO.
What this means in Your situation is above me.
• free space on internal boot hard disk? How much ?
Video codec
• streamingDV, AIC etc. (not .avi, .mp4, .m4v, .wmv etc as they are containers not codecs)
Pictures
• in what format ? .jpg, .bmp, .tif, else ?
Audio
• from where/what format ? iTunes, .avi, .mp3, .aiff, else ?
The "com.apple.iMovie.plist" file
Many users has not observed that there are TWO libraries.
• Library - at root level
• Library - in user/account folder - THIS IS THE ONE to look into
from Luke Burns
I fixed the problem.. but it was very, very strange. I had a very long section for credits and set the line spacing to 1.0.. for some reason this caused it. I removed it, and it worked fine. I put it back, and I couldn't preview or play the video.
I don't know why that could cause that big of a problem, but it did..
Klaus1
You need more free space on your hard drive.
jonorparkerjon
After phone support from apple I ended up creating a new project and adding all 117 clips back in individually till I found out what clips flagged and would not allow me to export. I had 3 I deleted and replaced and everything works now 1hr after tedious work....
Where do Your material come from
• Camera
• External hard disk
• USB-memory
And all are connected so that iMovie can find it ?
Yours Bengt W

Getting error "cannot open" when playing Videos purchased on itunes.

Similar Messages

Maybe you are looking for