Getting error code 49 when downloading Bridge.  how do i fix this

I am getting error code 49 when downloading Bridge.
It seems Adobe CHAT is non-existent.  Can anyone help?

The chat link can be elusive as can the people that support it over the weekend.  It does work, at least for most people, but not all.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
It looks somewhat like the following when it gets thru properly (I don't think the 24/7 is a true story)...

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    04/03/15 08:13:32:912 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 3396 | LBS launched in LEGACY mode
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    04/03/15 08:13:35:235 | [ERROR] |  | ACC | LBS | WorkflowManager |  | FileUtils | 5428 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
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    04/03/15 08:13:40:364 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:41:356 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:42:346 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:43:339 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:44:331 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:45:324 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:46:314 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:47:394 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:48:397 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 6680 | Segment 0 of size 777130 is Invalid
    04/03/15 08:13:48:854 | [WARN] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 8144 | A user retryable error has occured while downloading the file. errotType = -60 extendedErrorCode = 417
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    04/03/15 08:13:49:146 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 5428 | Failed in DOWNLOAD PIM
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    04/03/15 08:13:56:667 | [INFO] |  | ACC | LBS | ETS |  |  | 5308 | Async thread is completed. Now exiting from function.
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    04/03/15 08:14:51:557 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 6764 | LBS launched in LEGACY mode
    04/03/15 08:14:51:633 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 2108 | ACCC System requirements check passed
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    04/03/15 08:14:52:137 | [INFO] |  | ACC | LBS | ProductInfo |  |  | 2108 | Product name not specified in the product information file
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    04/03/15 08:14:52:155 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 2108 | Bootstrapper Lock acquired
    04/03/15 08:14:52:173 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 2108 | LBS Lock acquired
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    04/03/15 08:14:52:211 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 2108 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=6.1.1&platform=win32
    04/03/15 08:14:53:528 | [INFO] |  | ACC | LBS | WorkflowManager |  |  | 2108 | Successfully downloaded application xml at path C:\Users\Blatte1\AppData\Local\Temp\{F7CC0F61-C090-43B1-A0E4-A85ECBEAC0A6}\applications.x ml
    04/03/15 08:14:53:577 | [ERROR] |  | ACC | LBS | WorkflowManager |  | FileUtils | 2108 | Failed to get version of file at path :C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll Error
    04/03/15 08:14:53:578 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 2108 | Failed to get the PIM version from location: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
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    04/03/15 08:15:00:404 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:01:396 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:02:957 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:03:949 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:05:025 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:06:316 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:07:306 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
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    04/03/15 08:15:09:289 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:10:281 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 7700 | Segment 0 of size 777130 is Invalid
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    04/03/15 08:15:21:775 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:22:767 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:23:768 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
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    04/03/15 08:15:25:808 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:26:821 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:27:817 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:28:811 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
    04/03/15 08:15:29:808 | [ERROR] |  | ACC | LBS | PDM | PDMWorkflowManager |  | 2572 | Segment 0 of size 777130 is Invalid
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    04/03/15 08:16:41:751 | [ERROR] |  | ACC | LBS | WorkflowManager |  |  | 6628 | Failed to acquire Bootstrapper Lock

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