Getting Error 'Invalid export DLL or export format'

Hi, we are getting the above error when exporting to Excel from Crystal Reports. Although the export is via one of our products, the process of exporting the report is controlled by the Crystal Report viewer which we have no control over.
Basic system details are as follows:
Operating system : - Windows Server 2003 R2 Service pack 2
Crystal Reports : - Crystal Reports Developer version 12.0.0.683, product type : Full
Problem summary : - When exporting a report, exporting to excel produces an error 'Invalid export DLL or export format'.
We have tried the following so far, obviously to no avail:
The Business Objects folder has been added to the PATH variable.
Crystal Reports has been deinstalled and reinstalled.
Your help in getting to the bottom of this is greatly appreciated!

Hi.
Please check the fourm
"Invalid export DLL or export format" with Crystal Reports 2008
Regards
Gangadhar

Similar Messages

  • Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

    We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue.  I can give you the responses to your questions you have requested in that thread:
    Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
    Version of the .NET Framework - MS .NET Framework 3.5 SP1
    How did you deploy? - Installed CR 2008 SP1 runtime with msi package
    If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
    What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
    How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
    Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
    CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
    CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
    We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
    Please let me know if you need anything additional.
    Phil
    "Invalid export DLL or export format" with Crystal Reports 2008
    Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply 
    I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
    Issue
    Exporting a Crystal Report to Excel or RTF format
    .NET application using the Crystal Reports 2008 runtime (version 12.0)
    error Invalid export DLL or export format
    We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
    Server Operating System
    Version of the .NET Framework
    How did you deploy?
    If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
    What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
    How many libpng10.dll files are on your system? List all instances.
    Any additional comments
    What We Know
    The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
    Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
    Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
    This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
    Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

    Hi,
    I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
    Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
    So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
    Crpe32.dll        3/1/2008 version 12.0.0.683
    Crxf_xls.dll       3/1/2008 version 12.0.0.683
    Crxf_rtf.dll         3/1/2008 version 12.0.0.683
    crdb_oracle.dll  3/1/2008 version 12.0.0.683
    libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
    There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
    Oracle 11.1.0.6 is the DB for the reports.
    Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
    Any idea to fix this issue?
    Thanks
    Kin H Chan

  • Error: Invalid Export dll when exporting to Excel from VB,NET 2008

    Version: Crystal Report 2008
    Front End: Visual Basic 2008
    Hello,
    I am trying to export a report to Microsoft Excel [2003] when I get the error "Error in File_Temp......Invalid Export dll or export format".
    from the Windows Form Viewer.
    I have looked in C:\Program Files\Common Files\Business Objects\3.0\bin and found crxf_xls.dll and crxf_xls_res_en.dll, but am not sure if these dlls' are the error source.
    Do these dll files need to be reregistered? Re-installation hasn't worked.
    Thanks
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    Duplicate

  • "Invalid export DLL or export format" with Crystal Reports 2008

    I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
    Issue
    - Exporting a Crystal Report to Excel or RTF format
    - .NET application using the Crystal Reports 2008 runtime (version 12.0)
    - error Invalid export DLL or export format
    We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
    - Server Operating System
    - Version of the .NET Framework
    - How did you deploy?
    - If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
    - What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
    - How many libpng10.dll files are on your system? List all instances.
    - Any additional comments
    What We Know
    - The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
    - Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
    - Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables. Note the system must be restarted after editing the path variable.
    - This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
    - libpng10.dll has changed versions from SP0 to SP1. In SP0 it was 1.0.30.0 and in SP1 it is 1.0.30.1
    libpng10.dll dependencies
    The dependencies have also been updated for libpng10.dll in service pack 1. This may have something to do with the export issue. If you've deployed your application with the latest merge modules or setup package for service pack 1 you'll want to make sure you have version 1.0.30.1 of libpng10.dll.
    Version 1.0.30.0
    - zlib.dll
    - msvcr71.dll
    - kernel32.dll
    Version 1.0.30.1
    - boezlib.dll
    - msvcr80.dll
    - kernel32.dll
    Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.
    Edited by: David Hilton on Jan 14, 2009 10:07 AM

    Our company has also been experiencing this issue with deployed versions of our software, and during my examination of the error I have made the following discoveries:
    For us the error has only been reproduced on Windows 2003 running Citrix
    The error does not occur on Windows XP, Windows 2003 or Vista without Citrix
    For installation of our application we use the CRRuntime_12_0.msm merge module (version 12.0.0.683, file size 46790KB)
    As mentioned in the first post this error is related to the files crxf_rtf.dll and cfxf_xls.dll being unable to locate its reference to the file libpng10.dll during load.
    I have run the application with ProcMon (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx) attached on both environments that work correctly and that does not work and iIve made these observations:
    During load of dlls Windows searches for references in the following orders (see http://msdn.microsoft.com/en-us/library/ms682586.aspx):
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    (1) QueryOpen     C:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND     
    (2) QueryOpen     C:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND     
    (3) QueryOpen     C:\WINDOWS\system\libpng10.dll     NAME NOT FOUND
    (4) QueryOpen     C:\WINDOWS\libpng10.dll     NAME NOT FOUND     
    (5) QueryOpen     C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\libpng10.dll     SUCCESS      ...
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    (1) QueryOpen     X:\Program Files\<our application name>\libpng10.dll     NAME NOT FOUND     
    (2) QueryOpen     X:\WINDOWS\system32\libpng10.dll     NAME NOT FOUND     
    (3) QueryOpen     X:\WINDOWS\system\libpng10.dll     NAME NOT FOUND     
    (4) QueryOpen     X:\WINDOWS\libpng10.dll     NAME NOT FOUND     
    (5) QueryOpen     X:\Documents and Settings\<my user name>\WINDOWS\libpng10.dll     NAME NOT FOUND     
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    As you can see somehow the current directory is %USERPROFILE%\WINDOWS and not the Crystal Reports bin path in this environment at the time of loading the dll.
    I have yet to discover why this is the case, but i tought i could share what I have found =)
    The %USERPROFILE%\WINDOWS folder is not a standard Windows folder, and I think it is used by Citrix for some files (like win.ini)
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                        <add assembly="System.DirectoryServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A"></add>
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            <add extension=".rpt" type="CrystalDecisions.Web.Compilation.RptBuildProvider, CrystalDecisions.Web, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"></add>
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                   <remove verb="*" path="*.asmx"></remove>
                   <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"></add>
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                                  <authentication mode="Forms">
                   <forms timeout="1440"></forms>
              </authentication>
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                   <allow users="*"></allow>
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