Getting error iview while accessing room in EP6.0 SP9 KMC
Hi
I am trying to configure KMC first time. I have done all the basic configuration needed after installation to get collaboration service active.
I can create a room. but while clicking on the link to get into the room I am getting error in iview com.sap.portal.pcm.Title
with error
<error>
<i>Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.ip.collaboration/Rooms/f0eecc1b-52af-2710-cebd-e94073869c63/workset/com.sap.netweaver.coll.TeamRoomOverview/RoomQuickLaunch
Component Name : null
Page could not create the iView.
See the details for the exception ID in the log file</i>
</error>
from the logviewer I found these errors
<error>
<i>No status mapped to the given list type <http://sap.com/xmlns/collaboration/rooms/room> using hard coded default</i>
</error>
<error>
<i>Permission check failed - Object portal_content/com.sap.ip.collaboration/Rooms/f0eecc1b-52af-2710-cebd-e94073869c63/workset/com.sap.netweaver.coll.TeamRoomOverview/RoomQuickLaunch Permissions: Pcd.Use Principal: Information not available with current trace level</i>
</error>
please help me. I think some mapping needs to be done. but not sure exactly where and what mapping. I may be wrong
regards
Ashutosh
Hi Ashutosh,
See SAP Note 792370 and this thread: EP Colloboration Room Error
Probably this is the solution to your problem.
If it doesn't work, before smashing your head against the wall, I would seriously advise to patch up to SP12 for there have been some problems within KMC/Rooms within the lower versions (they might not all have gone, but many of them).
Hope it helps
Detlev
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