Getting error message about customer in IDOC

the VKORG, VTWEG, SPART cannot be detemined for customer XXX... in inbound idoc, basic type ORDERS05... can you please help me on this... where should i check regarding this problem?
thanks in advance,
Pablito

Hi
Go to the segments in E1EDK01, Check the ORGID fields . find out what is the sales org , DC and Division for the customer. Check if the customer number is correct in the IDOC.
From the discription what i find is that the sales org DC divsion is not maintained for the customer or the customer number in the IDOC is worng.
Reward Points!!!!!!!!!!!!!!!!!
Thanks,
Kamal

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