Getting error message: "Run DLL" There was a problem starting. C:\users/John\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll
Keep getting the error message below every time I start my computer:
Run DLL
There was a problem starting
C:\users\John\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll
The specified module could not be found.
RunDLL is a legitimate Windows file that executes/loads .dll (Dynamic Link Library) modules which too can be legitimate or sometimes malware related. A RunDLL "Error loading... message usually occurs when the .dll file that was set to run at startup in the registry or as a scheduled task has been deleted. Windows is trying to load this file(s) but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry still remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.
To resolve this, download AutoRuns and save it to your Desktop from this site:
http://technet.microsoft.com/en-us/sysinternals/bb963902
and follow these Steps
* Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there.
* Open the folder and double-click on autoruns.exe to launch it.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Please be patient as it scans and populates the entries.
* When finished scanning, it will say Ready at the at the bottom and list all entries under the Everything tab.
* In the top menu, click File > Find... and type the file name (backgroundcontainer.dll) related to the error message, then click Find Next.
* Alternatively, you can scroll through the list and look for any entry related to backgroundcontainer.dll and conduit.
* If found, right-click on the entry and choose delete.
* Exit Autoruns and reboot your computer when done.
'''An alternate method to resolve this issue is as follows:'''
1. Go to Start > Control Panel > Administrative Tools.
2. Open Task Scheduler and click on Task Scheduler Library.
3. Look through the list for an entry related to BackgroundContainer.
4. If found, right-click on it and select Delete.
5. Exit all programs and reboot the computer when done.
Also Scan your system with the tools listed in this Article:
[[Troubleshoot Firefox issues caused by malware]]
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This question was solved.
View Solution.I understand you are getting an error message relating to a runDLL.
What is the product number of the notebook? This can typically be found on a label on the underside of the notebook or in the battery compartment. This label should also contain the serial number.
NOTE: Do NOT provide the serial number.
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