Getting error message when trying to play songs from library saying original file could not be found
when trying to play songs from library, getting message saying original file could not be found .. my full library all says the same .. can anyone help ?
Hello Ceeclass,
I suggest this article named iTunes: Finding lost media and downloads found here http://support.apple.com/kb/TS1408.
It should help you locate the media that is not playing in the iTunes library.
Take care,
Sterling
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With Windows 7 I upgraded itunes to 11. Now in my itunes library, when I click on a song "original file could not be found" comes up. This happens with over 2000 songs, but it seems to be ones I recorded from cd's. Locate does not seem to work. Has anyone else had this problem?
Highlight a song that is supposedly missing, press CTRL+I to Get Info, say no when asked to locate the file, then look at the summary tab. Where does iTunes "think" the file should be? Where is it really? You may need to give a configuration file a minor tweak.
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Error message when trying to download book from library
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I also did the microsoft fixit for the hosts file too...
I have just purchased an ipad mini, brand new not second hand... and I want to be able to sync it, but without authorising the pc it wont let me. ANY help is appretiated. Thankyou.This is from run diagnostics...
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard SG3-320UK
iTunes 11.1.2.32
QuickTime 6.3
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
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Core Media is supported.
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Advanced Micro Devices, Inc., ATI Radeon 3000 Graphics
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Network Adapter Information
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I am not sure if the synching will pull the audio from my phone and replace the 'not working' files on my i-tunes, or if it will replace the working audio on my phone with the non-functioning audio on my pc.
Thanks for any insight...No it won't. You are getting that message because those song are no longer in your my music folder and itunes doesn't know where to look for the file.
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When I try to play a song iTunes says "Original file could not be found"
I am getting a "!" next to my songs, and the message that the file cannot be used because the original file cannot be found.
iTunes' library keeps track of where your tracks are located. If you move a track, or keep your music on an external drive and don't turn it on before starting iTunes, or your computer's file system becomes corrupted, or iTunes' library gets corrupted, or..., then iTunes goes to where it thinks the file is located, can't find it, and you get !
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Original file could not be found. file is.itc2. will not allow me to play song.
Original file could not be found. There is an exclamation mark before the song, and it says "original file could not be found" the file is ITC2. Can someone please tell me how to fix this?
Do you use anything such as Windows Media Player, whcih may have done something to the files?
The message is blunt - the file cannot be found - it is no longer where iTunes thought it was.
Try looking in the folders where you would expect the music to be located. Look at the example below. In the first shot, you can see the correct path to the file. In the second shot, when iTunes can no longer find the file, because I have renamed it, the path changes slightly, but the original path is buried in there anyway.
Basically, the path is:
iTunes\iTunes Music\<Artist name>\<Album name>\<song name> or
iTunes\iTunes Music\Compilations\<Album name>\<song name>
Then you will have to work out what went wrong and correct it yourself. -
I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
"The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be wonderful.
I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
ThanQ SO very much!
[email protected] or [email protected] or [email protected] .
You can also find me on Facebook, my given name is Tiffinie Trimmer, &
that's my Facebook "handle". ThanQ 4 taking the time 2 read all of this!
hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
as marking this page in my FAVORITES so I can find it fast! Take Care!!!I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
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-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...
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