Getting error when creating a RFQ in MM module" create rfq item overview"

Question

Hi,
i am a beginer in SAP administration, users are getting this error message and i have done all my research and not able to resolve this issue.
This error i am getting when creating a RFQ in MM module and when trying to save the screen "create rfq item overview" then it gives me a pop up box message " SAP SYSTEM MANAGER: WORK PROCESS RESTARTED, SESSION TERMINATED".
Here are the details of teh system
SAP Version :ideas 4.7
Database :Oracle
OS : windows 2003
Module user is working on MM
user working on it is a Super user with all the permissions
SAP is configure to run under the  European date and decimal format.
I have never done any database administration on it, it is a new install and has been rarely used.
User creates a RFQ and when he tries saving it , seems like for the first time after either restarting the macine or restarting the service it might work and at time it might not, this is a very sporadic error and most of the times it crashes out with the message "sap system manager:work process restarted, session terminated" and kicks the user out of the session.
Below are the details of the error message from ST22 :
name of the runtime error : system_core_dumped
below are the details of the error message and its resoltion as suggested by sap help :
========
Runtime Errors         SYSTEM_CORE_DUMPED           
       Occurred on     01.02.2008 at 07:52:19
Process terminated by signal " ".                                             
What happened?
The current ABAP program had to be terminated because the                     
ABAP processor detected an internal system error.                             
The current ABAP program "SAPLCLSC" had to be terminated because the ABAP     
processor discovered an invalid system state.                                 
What can you do?
                                                                                Make a note of the actions and input which caused the error.                                                                               
To resolve the problem, contact your SAP system administrator.                                                                               
You can use transaction ST22 (ABAP Dump Analysis) to view and administer      
termination messages, especially those beyond their normal deletion           
date.                                                                               
Error analysis
An SAP System process was terminated by an operating system signal.           
                                                                                Possible reasons for this are:                                                
1. Internal SAP System error.                                                 
2. Process was terminated externally (by the system administrator).           
           Last error logged in SAP kernel                                    
                                                                                Component............ "Taskhandler"                                           
Place................ "SAP-Server server1_DEV_00 on host server1 (wp 1)"      
Version.............. 1                                                       
Error code........... 11                                                      
Error text........... "ThSigHandler: signal"                                  
Description.......... " "                                                     
System call.......... " "                                                     
Module............... "thxxhead.c"                                            
Line................. 9555                                                                               
How to correct the error
The SAP System work directory (e.g. /usr/sap/c11/D00/work ) often             
contains a file called 'core'.                                                                               
Save this file under another name.                                                                               
If you cannot solve the problem yourself, please send the                     
following documents to SAP:                                                                               
1. A hard copy print describing the problem.                                  
   To obtain this, select the "Print" function on the current screen.         
                                                                                2. A suitable hardcopy prinout of the system log.                             
   To obtain this, call the system log with Transaction SM21                  
   and select the "Print" function to print out the relevant                  
   part.                                                                               
3. If the programs are your own programs or modified SAP programs,            
   supply the source code.                                                    
   To do this, you can either use the "PRINT" command in the editor or        
   print the programs using the report RSINCL00.                                                                               
4. Details regarding the conditions under which the error occurred            
   or which actions and input led to the error.                                                                               
System environment
SAP Release.............. " "                                                                               
Application server....... " "                                                 
Network address.......... " "                                                 
Operating system......... " "                                                 
Release.................. " "                                                 
Hardware type............ " "                                                 
Character length......... " " Bits                                            
Pointer length........... " " Bits                                            
Work process number...... " "                                                 
Short dump setting....... " "                                                                               
Database server.......... " "                                                 
Database type............ " "                                                 
Database name............ " "                                                 
Database owner........... " "                                                                               
Character set............ " "                                                                               
SAP kernel............... " "                                                 
Created on............... " "                                                 
Created in............... " "                                                 
Database version......... " "                                                                               
Patch level.............. " "                                                 
Patch text............... " "                                                                               
Supported environment....                                                     
Database................. " "                                                 
SAP database version..... " "                                                 
Operating system......... " "                                                 
User, transaction...
Client.............. " "                                                      
User................ " "                                                      
Language key........ " "                                                      
Transaction......... "ME41 "                                                  
Program............. "SAPLCLSC"                                               
Screen.............. "SAPMM06E 0320"                                          
Screen line......... 71                                                       
Information on where termination occurred
The termination occurred in the ABAP program "SAPLCLSC" in "EXECUTE_SELECT".  
The main program was "SAPMM06E ".                                                                               
The termination occurred in line 131 of the source code of the (Include)      
program "LCLSCF2G"                                                           
of the source code of program "LCLSCF2G" (when calling the editor 1310).      
=============
i even tried increasing the dialog processes but with no use.The same error occurs.
I appreciate every one of help i can get, i am working on a deadline which is tomorrow evening to resovle this issue, any kind of help is highly appreciated.
thanks
mudessir.

Answer 1

Hi Mudessir,
With the help of ABAP'er try the following.
1. open the program 'LCLSCF2G' from SE38.
2. Keep a break point at line no: 131.
There is 'END SELECT' statement which is getting failed at line no 131 in the program.
Try to analyse the SY-SUBRC at that point.
If your technical consultant can't solve this, write to SAP OSS (service.sap.com).
I have searched SAP OSS, there are other situations, but your case is not there. So write to SAP if technical consultant can't solve it by debugging the program.
Regards,
Madhu.