Getting error when trying to create pdf from Word

How do I resolve this problem. When I try to creat a PDF from a Word file, I get an error saying that "pdfmaker is missing files"?

Start by opening word and printing the file to the Adobe PDF printer. Other than that, there is a lot of info missing in your post that is needed to answer. What version of WORD (32 or 64 bit), OS (32 or 64 bit), and version of Acrobat. It is likely that you have a combination that is not compatible for PDF maker. If so, your only choice will be the printer route.

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"an error" really doesn't tell us much.
Assuming that you use the ExportPDF online service, I suggest that you Contact Customer Care - click on the Still need help? button to chat or talk with an agent.
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Please send us a copy of the file here with a brief description so we can take a look at it. Thanks! Sorry for the problems.
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It appears that you have a subscription to one of Adobe's online subscription sersvices.
Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
Some resources for following up with question about Adobe online services.
To contact support for acrobat.com subscription services:
https://www.acrobat.com/misc/en/contact-support.html
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http://helpx.adobe.com/contact.html
http://helpx.adobe.com/support.html
contact Adobe Customer Care on Twitter @AdobeCare.
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Regards
Kay-Arne

Hi,
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Best regards,
Vladimir

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