Getting error when trying to login to CR XI server on suse linux server

http://www.experts-exchange.com/Database/Reporting_/Crystal_Reports/Q_21747694.html
Hello,
I'm getting the above error when I try to login as administrator (blank password).
This did work until I rebooted the linux server.
I checked there are no port conflicts (nothing is using port 6400).
I restarted the services manually, I even rebooted server and then restarted ccm services manually but no luck. I did find this is a known problem with linux crystal reports server but nothing stated about how to resolve it.
Finding solutions in the SAP portal is difficult! This is about as user friendly as the Cisco support website. Cisco portal is AWEFUL.
I'm in process of getting a support contract from SAP but it's taking a long time.
I have to state the support from SAP is a big step DOWN from the business objects support. We were able to call and speak to engineers in a few minutes.
With SAP support I was able to talk to some foreigner (asian or indian) to tell me that there is no phone support with SAP. This after being redirected at least 4 times between departments.
Wow! So what do the other business objects customers have to say about the SAP support?
I can't help but wonder about moving on to another solution for publishing reports.
A vendor who actually gives a damn about the customers.
Oskar

this worked until I rebooted the server.
I'm getting error showing it's trying to connect to a mysql database 'BOE115'.
This server does have a mysql db running on it, but that db has no instance of BOE115.
It also shows it's trying to connect as a user that isn't on the database.
Where can I see the script with user/password that is trying to run and connect to the mysql db?
Also, why didn't the install create the instance and user?
Why did this work until I rebooted?
There is no firewall on this server, that has been disabled.
Thank you,
Oskar

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