Getting Flash Player 11 to work.

I am trying to use Flash Player 11. When I download the program I get Installation sucessful. However, when trying watch a video I get only a white screem where the video should be. I am running Win7 both 32/64 version.
Using the Adobe suppot site and trying the link to determine if Adobe is installed, I get message Adobe not installed. I have tried to download and install without my firewall and virus protection disabled.
Most of the recommed trouble shooting ideas are beyond my computer capabilites. I have using ver 10 and it worked fine, it was uninstalled before installling ver 11.
Thanks for any help

Carl, thanks for a response. I am running Win7 home premium running 64bit edition. Using Firefox 8.0.1 64bit ver. (have also tried on IE9 same results)
Trying to get Flash Player 11.1.102.55 to work. Download-get message on Adobe site Installation was successful. Try to open video from a site (in past has always work with previous ver of Flash Player 10) where the video usually runs only a white screen appears. When I go back to the Adobe site and follow one of the suggestions for checking problem, is to determine version running, the site tells me Flash Player is not installed. In Control Panel Flash Player Icon is shown as 32 bit, opening the program provides a popup screen with tabs of
Storage,Camera and Mic,Playback and Advanced, the Advanced Screen shows ActiveX Version 11.1.102.55 and Plug-in Version 11.1.102.55. I have tried to download and install with my security programs turned off.
I hope this helps
thanks

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