Getting following error when trying to download ebooks: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12

I AM TRYING TO USE A GLOWLIGHT I JUST PURCHASED, BUT KEEP GETTING ERROR: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12.  Can you tell me what I need to do to correct this problem?

Some ebook sellers use the Adobe DRM mechanism, but rather than relying on the Adobe ID for authorization have their own Vendor ID (their own user/password).
You could be able to read your old books but not the new one if all the old books used the Adobe ID, but the new one used a separate Vendor ID.
Check with the ebook seller if you should be using a separate  Vendor ID.
ADE1.7.2 does not support different vendor IDs.  V2.0 does, but I am not sure exactly how to get it to do so.
The user guide says ' The best way to do this is to supply an Adobe ID or Vendor ID, associating the book with your ID.',
but doesn't say how to do this.

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