Getting "Help is not available..."

Whenever I try to access the dynamic help from inside Flash Builder, I get a dialog saying "Help is not available at this time" and "Verify that you are connected to the internet then try again". I am connected to the internet. The Adobe Community Help application is installed. I've even instralled the latest one from Labs (with the built-in "find" function). I've doewnloaded help locally for Flex. I can access this help from within the Adobe Help application. But I can not access it from within Flash Builder 4. Attempting to do so shows the above error message. I sustpect a prefs file being out of whack, since the error message is totally bogus.
Any suggestion appreciated.
-JM

Nope, didn't help. Got exactly the same error message. Note that the Adobe Help application works OK in all other CS5 applications (including Flash Professional). It's only its link to FB that somehow seems broken. It doesn't even attempt to launch it. If I select Dynamic Help on the Help menu then click an identifier, it appears in the Dynamic Help pane, as shown here:
However, when I click the API in the Help pane, I get this error message:
With the bogus error message (the computer can browse the Internet, send email, etc).
So the qwuestion remains, how can I get AS3 help working again from within FB?
-JM

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Error message "iTunes Helper Resources not available" and saving to wrong Drive

I am trying to upgrade iTunes to 10.7 on my PC but I keep getting the error message "iTunes Helper Resources not available". Diagnostics take me a support page which talks about not being able to see the device in iTunes - but I can see the device without problems.
I thought I would try reinstalling iTunes from the webpage and it downloaded to my PC fine but when I went to setup, it showed me it is saving to a DVD drive - not my Hard drive. It also won't let me change the location for the file. I have no idea how that's happened as I obviously don't use the DVD drive as a USB (although the PC see's it as one) and I've never chosen it as the location for iTunes in the 7-8 years that I've been using it.
I then thought I'd try uninstalling it and reinstalling it (to the correct drive) but again, it comes up that the DVD drive is invalid and won't uninstall iTunes.
So I'm stuck and haven't been able to find anything helpful on the support pages or in iTunes Help.
Please someone help ...
Thanks.

Try the following user tip. (Probably, the section on clearing the installation database might be best given that you've currently got a drive on the problematic letter at the moment.)
"Invalid drive X:\" install errors

In bridge i select a jpg image with cntrl r to open in camera raw but get "camera raw not avail"

In bridge i select a jpg image with cntrl r to open in camera raw but get "camera raw not available" camera raw editing requires that a qualifying product has been launched at least once to enable this feature. I can open nef. in camera raw with no problem.

Hm, what I suggested might actually be a possibility then...
Close whatever version you have open first...
I think Adobe installs shortcuts for both 32 and 64 bit Photoshop in the start menu.
If you can't find the 32 bit Start menu entry, look for the 32 executable here (changing the CS version number to whatever yours is):
C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
-Noel

MM03 Material master display F4 help is not available

Dear All..
For one particular user MM03 Material master display F4 help is not available
even i have press the push button on material text the help is not popup.
Even authorization already exist for that user material master display.
Please give your suggestion on this.
Regards
Anand.

HI Anand,
I am going to assume that the problem is with F4 help in general, and not just with MM03.
If you have only one user with the problem, then the best way to troubleshoot is to compare with another user who is not having the same problem (like yourself).
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If you can find nothing amiss, then the GUI is probably the culprit. Check to see if this user is on the same version and patch as the 'successful' users. From SAPLOGON, select the tiny SAP icon from the blue bar, then select 'About SAP logon'. Alternately, you can right clik on the SAPLOGON on the Windows taskbar and select 'About SAP Logon'.
There are known problems of bad interactions between certain Microsoft Software and certain patches of SAPGUI. If any problems, download the latest GUI version and patch from SAP software distribution Center
http://service.sap.com/swdc
Select Download>Support packages and Patches>Entry by Application group
Select SAP frontend components.
Select the appropriate platform, then download the version that you need.
If the user is on the same vers & patch as you, and you can't find any other problem, might be a good idea to reinstall the SAPGUI.
Regards,
DB49

I can't seem to use the 'Check seats' link on Delta when I use Firefox but Safari works fine. I get the message 'not available at this time' when using Firefox but when I go to Safari it works fine.

I can't seem to use the 'Check seats' link on the Delta Airlines site when I use Firefox but Safari works fine. I get the message 'not available at this time' when using Firefox but when I go to Safari it works fine. I love Firefox but this sucks!

That issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies

SAP 4.7 help is not available

I installed SAP 4.7 but the help is not available on F1
is there any body to help me out

Hi Jaffer,
You have to configure SAP Help using transaction SR13 . Please go through the link which will help you to configure SAP help
Re: SAP Help Configuration
thanks
Prince Jose

HT2534 Keep getting billing information not available try later on my account

Keep getting billing information not available. Try again later on my account

If you are in Australia then other people are reporting the same problem e.g.
https://discussions.apple.com/thread/5267688?tstart=0
I'm not sure if it's affecting people in other countries as well

I am having problems with an update. I spoke with Prabhudev on 9/27. He was unable to resolve my problem and referred me to call 800-833-6687. When I call, I get an automated message that help is not available. What now?

My Mac tells me there is an update for Photoshop CS5, the Camera Raw 6.7 update. It downloads, installs, then gives me an error message that the installation failed, error code U44M1P7, and advises contacting Customer Support. I did so. On 9/27 I chatted with Prabhudev. He referred me to a link to download the update. I did the download and tried to install. I got an error message - "Error - “AdobePatchInstaller.app” can’t be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the Mac App Store and identified developers.“AdobePatchInstaller.app” is on the disk image “AdobeCameraRaw-6.7-mul-AdobeUpdate.dmg”. Safari downloaded this disk image today at 12:54 PM from www.adobe.com" He then said
Prabhudev: Okay, In this case I suggest you to contact our technical support team on monday.
Prabhudev: 800-833-6687
That number gets me to a recording that tells me that phone support is not available.
I can open and use Photoshop, but whenever I check for updates for my computer, this same update comes up, gets downloaded, and fails to install. I want to either get rid of the update message or get the update installed. Can anyone help?

Further info - I changed my security settings to allow apps from anywhere, and again tried to install. I again got an error message
that the update failed to install, and to contact Customer Support.

Still get 'Shared Folder Not Available'

Hi all. I posted a message around November 15, 2009 and never received any responses. See http://forums.linksysbycisco.com/linksys/board/message?board.id=Network_Magic&thread.id=1488   That was for my laptop and problem never resolved. Now I have a netbook, same problem. Both computers see the enabled folders on the desktop and I can access the folders on the laptop and netbook using Windows Explorer. I can also access the laptop and netbook folders from the desktop using Network Magic. But I can't access any desktop folders using Network Magic. I get the dreaded 'Shared Folder Not Available' message. I've checked out many threads here and through google search. I've made the recommended configuration changes to Norton Internet Security. I've disabled VPN software at the recommendation of the tech who installed the VPN. I've contacted Pure Networks and submitted a ticket--was given standard things to try--nothing worked.
Does anyone have something else to try? It seems a big waste to have spent $50 on software that doesn't work for my machines and whose technical support people don't seem to have a solution. Please don't respond that it must be a setting in Norton--I've tried changing everything recommended. Norton is one of the most commonly used firewalls and anti-virus programs around.   I'm sure other Norton users are successfully using NM. I will try contacting Pure Networks again. Maybe a different tech will have a solution.
Thanks for any help you can provide.
Sare

Well, thecreator, I did provide the requested information the first time I posted in November. If you go to the link I included in my current message, you will see that the information was provided or see extracted information below.     I also understand that no one may have a better answer than what's already been posted in the forum. If the information I've provided isn't sufficient for a response, I guess I need to try Pure Networks support again.
From prior post:
"I can access my desktop computer folders through Windows Explorer, but I bought NM so I could use it, not to have to work around it. I would appreciate your help in fixing this problem. I did install the latest Microsoft updates (November 10 release), including KBs: 973704,975758, 973475, 973443, and 969947
-My version of NM is 5.5..9195.0-Pure0
-OS is Windows XP, SP3
-My connection is a cable modem and I'm using a Linksys WRT54G router.
-My desktop connects with a cable and my laptop connects wirelessly
-I use Norton Internet Security 2009 as my firewall and anti-virus
-I use SpywareBlaster and Malwarebytes for anti-spyware/malware
Please see this link for screen shot of the error:
http://forums.purenetworks.com/showthread.php?t=3407&highlight=shared+folder
It appears I'm not the only person having this problem."

F4 help is not available for cost center in Confirmation

Hi
We are working on SRM 4.0
During the Confirmation of services through WEB portal ( F4 ) option is not available for Cost Center
Through GUI ( Backend) we are able to see the Values in Drop down , but when we select them un able to copy them to Confirmation screen.
Through Web front end F4 help also not appearing.
We have applied the OSS Note 935201 in spite of which, it is not working
please give me inputs on it.
Regards,
Neelima
Edited by: S Neelima on Dec 9, 2009 4:54 AM

Any inputs???
Regards,
Neelima

Help collection not available except in English

Hello ,
The Help button is only available when the user has configured his locals in en-us (1033).
Multi-language is activated, , language pack are on the server.
On bellow, you can see the Regional and Language configuration for the site
URL for 1033 :
https://xxxxxxxx.com/_layouts/15/help.aspx?Lcid=1033&Key=WSSEndUser&ShowNav=true
--> No error
URL for 1036 :
https://xxxxxxxx.com/_layouts/15/help.aspx?Lcid=1036&Key=WSSEndUser&ShowNav=true
--> Message in the help popup :
Sorry ... It seems that help does not work.
Sorry ... No help collection is available in the current language for the site you use.
Any Idea?

Did you resolve the issue? I have exactly the same trouble....

Address Book Help is not available

I don't believe I have ever had Address Book Help. When I go to it, it will give me the prompts for Content, etc., but there is no information there.
Can someone assist me in figuring out how to download Address Book "Help". Would I go to my start-up disk and somehow just download that part? or is there a download on line which I can use?
I have no idea why it's not available. I've had the computer since 04 and seldom have needed to access Help in this regard. Now, I really need it.
iMac Mac OS X (10.3.9)

Take a look at the following article:
Troubleshooting Help Viewer

Photoshop Elements 9 help files not available

BIG hwlp please
Some how when I installed the Program the help file may have been missed or placed in a directory the elelents 9 does not see.. I can not find then anywhere..What is the defaut directory for the help file..I do have' a using Elements 9 PDF file' on my ssytem but the help link inside elements does not see it ..can I change it and how....anyone help..can I move the help file and from where to where..URGENT

Till last time i remember in case you are not connected then it used to launch offline help or help files which are installed along with application. You can try the same else online help is always available. Also as said you can download and refer to it anytime on your machine.
Also the video link for learninig PSE 9 is also there at http://tv.adobe.com/show/learn-photoshop-elements-9. Feel free to let us know your comments.
thanks,
Garry

Why Safari Help frequently "not available?"

Although I am connected to the Internet, Safari Help topics frequently come up as "not available" as though I were not connected (I've noticed this happens on other Help menus too). Is it my download speed?

Sometimes just closing and reopening the Help window will clear up the problem. If it doesn't, log out or reboot and try again. Otherwise, you may need to delete the Help cache.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches/com.apple.helpd
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder selected. Move the selected folder to the Trash. Log out, log back in, and test. Help pages will be slow to load at first.
If that doesn't work, the problem may be caused by network conditions. It may go away by itself, though I can't say how long you should wait.
A persistent failure to load help data has been reported as an issue with satellite networks. Test on a different network, if possible. I've also seen at least one report that Photo Stream in iCloud can mysteriously interfere with Help. I'm not sure whether that's true, but try disabling Photo Stream, if applicable.*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Get-Help command not showing all the details

When I open the Exchange Management Shell on my laptop and do any command like the following:
help get-mailbox -detailed
I just get the following result:
SYNTAX
DESCRIPTION
PARAMETERS
    <CommonParameters>
        This cmdlet supports the common parameters: Verbose, Debug,
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        about_CommonParameters (link of some kind).
REMARKS
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If I do the same commands from any of my Exchange servers, I get the full details. I've done this command for years and this is the first time I'm seeing no details. Any help would be appreciated.
Thanks,
Andrew

I understand that, but the question was whether I knew what an elevated prompt was. When I run the 'update-help' command from the powershell session using an elevated prompt, I get the following output.
update-help : Failed to update Help for the module(s) 'Microsoft.PowerShell.Diagnostics, Microsoft.WSMan.Management'
with UI culture(s) {en-US} : Unable to retrieve the HelpInfo XML file for UI culture en-US. Make sure the HelpInfoUri
property in the module manifest is valid or check your network connection and then try the command again.
This output is the same in either a PowerShell session or an Exchange Management Shell session both running with elevated permissions.
If I type the command 'help get-user -detailed' in the PowerShell session, I get what I expect, but in the Exchange Management Shell session I get nothing but the kind of thing that was in my original post.
Very odd.
Andrew

Getting "Help is not available..."

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