Getting iLife on a open box mac.

Question

I have a family member that just bought an open box comuter at a retailer and is unable to download iLife. I've read that it could have been registered by the previous owner yet when the product was returned the liscense stayed with him even though he doesn't own the product anymore. So the new owner my family member is down iLife and is unable to download it when it should come with just as the OS did. I've heard of Apple warranty reset request forms yet I not been able to find one anywhere in these forums or even mentioned. Does apple have a solution for this? Will there ever be solution for this?

Answer 1

Micheal,
You still don't comprehend so you are banned from this chat for life. When I bought my mac mini it came with iLife '11 that I got for free I didn't have to for pay it. I linked it to my Apple ID & was able to use it on my other macs since I now own it now for life. So if you buy a new and mac register it you get iLife linked to Apple ID for free no extra charge, zero. Now if you then return that mac to the apple store or what ever other retailer you bought it from you still get to keep the iLife, which I think isn't fair. There are pros and cons to the app store this is one of the cons, being able you use your apps an all your macs if you own more than one pro, I think I read somewhere up to 5. Micheal I also read some of your other posts & it seems I'm the only person you have offended. Your you have such a high level of experience yet no profesionalism, I don't know if it's your ego but your rude. I came to this forum for help not to have my intelligence insulted.
So I tried the other good recommendations. I have already wiped the partitions and restored the mac using both internet recovery and a Lion bootable USB I created back when I bought Lion but still no iLife. I had them call 1-800-APL-CARE and they said they couldn't do anything even if that apple was now registered to them, apparently once an apple product is registered for the first time and if that wasn't you, you will not get much help from the 1-800-APL-CARE number, I've also read that using your warranty is nightmare unless you fill out an "Apple Warranty Reset Request Form" that you can only find in the Apple store since I've had no luck finding it on their site or any mention of it on these forums. I had them sign out of their Apple ID and re-sign in and still no iLife.
So as of right now it seems that the only answer is to go to an Apple store to have them reload iLife or have the retailer issue out an App Store card for purchasing iLife. I never new that buying a used Apple product was such a nightmare.
Thank you all (except Micheal you have issues, try being good) Any updates keep posting it might help other people going through this same nightmare (except for Micheal your banned).