Getting itunes has stopped working message after downloading to Windows 8.1

Getting ITunes has stopped working message after 10 seconds after downloading to Windows 8.1

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Similar Messages

  • ITunes has stopped working message after having it open for one minute.

    It's fully updated to iOS 5 and was working fine until now. Running on Windows 7 and worked flawlessly till this point. Any tips? I already uninstalled and reinstalled. Only security software I run is Microdoft Security Essesntials and that has never been an issue. At a loss here.

    iTunes has stopped working message after having it open for one minute.
    I open itunes and a message comes up after a minute "itunes has stopped working". I got the update automatically to my Windows 7 64 bit pc 10.5.0.142.  After reading tons of probelms online about version 10.5
    I have decided to do nothing for now.  Seems people are putting hours into trying to fix it.  I was going to uninstall and reinstall but seems that isn;t working for to many people.
    How do we get some help from apple? 
    Anyone have any answers???  APPLE HELP please!!!!!!!!!!!!!!!

  • Trying to play amovie just downloaded. Keep getting "Itunes has stopped working" message.

    Trying to play a movie just downloaded. Keep getting "I tunes has stopped working" message. Any suggestions for fixing this?

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • Itunes has stopped working message during download

    My apologies if this has been discussed before, I'm new. I have a recurring problem: occassionally during a song download from Itunes the message "Itunes has stopped working" appears. Subsequently iTunes shuts down. Upon reopening the desired song is not listed in the library, though iTunes thinks it is and I'm charged for the purchase. I can report a problem and iTunes will make it available for download. This gets incovenient however, and no suggested fix has yet prevented this from recurring. Has anyone had a similar experience? Any suggestions? Thanks?
    WDS

    Good. That rules out old QuickTime componentry lurking about in unorthodox locations in your system files.
    The next most likely causes of a StackHash result are user-account specific troubles, like damage to library files or preference files in your normal Vista user account.
    So try creating a new Vista user account as per the instructions from the following document:
    [iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]
    Does iTunes launch without the error message in the new user account?
    If so, try steadily working through the suggestions in the *User-specific troubleshooting* section of the document. Do any of those measures get your iTunes launching again in the usual user account?

  • When iTunes closes I get " iTunes has Stopped Working message"?

    iTunes works and runs fine on my Vista Ultimate system, however, every time I close iTunes I get a message stating that iTunes has stopped working. I havn't noticed any functionality loss, it's just that the dialog box is annoying. I just did a recent clean install of my Vista OS. Was the same way on last two versions of iTunes. Ran and installed Windows updates, reinstalled iTunes and Quicktime. Created and additional user and same message for that user.
    Running Norton 360, Ghost 12, Logitech 518 mouse G15 Keyboard, and software is Nero 7 ultra, Pinnacle Studio 11, PowerDVD 7, Call of Duty: UO.
    Any suggestions?
    ty

    Hi,
    I experience a similar issue.
    iTunes runs fine, and I can sync my nano as I did on XP.
    When I listen to music through my Airtunes device, music streams just fine,
    but when I close iTunes, I get the "Stopped working"-message.
    If I change back so I listen on the computer instead, and then close iTunes, everything closes just fine without the error.
    The error is reported as follows in Event Viewer:
    Faulting application iTunes.exe, version 7.4.3.1, time stamp 0x46f9e539, faulting module iTunes.exe, version 7.4.3.1, time stamp 0x46f9e539, exception code 0xc0000005, fault offset 0x001227ac, process id 0x1348, application start time 0x01c80b73fd90b27c.
    Do you also use AirTunes when you get the error?
    Any help would be greatly appreciated.

  • Can't sync from iTunes to iPhone, get 'iTunes has stopped working' message

    2 messages appear when I try to sync music (have tried a few times over the last few weeks and still having the same issue). I have no music now on my iPhone! I reverted to factory settings (as advised) then started again. Everything worked ok apart from the music.. which hasn't synced.
    I upgraded to the newest version (4:2)but I still don't have music and I am still getting the error messages

    In Itunes c on your pc can you see the song. Right mouse click and see if it has the option to check item. If so select it. iTunes will not synch unchecked music as part of a playlist.
    Sometimes useful to look in the Songs viw in Music as you can add the checked column from View, View Options

  • After upgrading, I am getting the dreaded "iTunes has stopped working" message.  I've followed all of the troubleshooting tips on the forum without success.  Fortunately, it works on my other computers.  Running Win7 pro.

    After upgrading iTunes, I'm getting the dreaded "iTunes has stopped working" message after launch.  I've tried the troubleshooting tips on the Forum without success (though most are pretty old...).  Fortunately, iTunes works on my other computers, but I have iPad backups on this one that I'd like to keep.  Anybody else with this issue??

    My inclination is that it is something in the projects or in the manuals being linked that is the culprit because that is where the consistency lies - projects were created identically and manuals all follow identical formats. The problem typically only occurs after the project has been successfully created and the manual is subsequently updated and I am syncing the manual in RH so I can generate a new AIR file. This is the first time the project has consistently corrupted every time I try to generate the Word document after linking it in RH. This makes little sense to me since it generated fine a couple weeks ago and I did nothing special when I updated it in Word yet when I tried to update it in RH, that is when it originally corrupted. The bottom line is that I cannot 100% trust that any project I run will work the next time. I end up just crossing my fingers and hoping for the best.
    My problems seemed to start once I went to RH9 (from RH8) because we had upgraded from MS Office 2003 to the 2010 version and I needed 9 for the docx extension. Like I said, it is not all the time - I can be beating my head against the wall getting one of the projects to work, then create 3 more projects that have no problems and then the next one leaves me wanting to throw my PC through a window....
    Deleting the CPD does not corrupt the project, it just removes my default linked document that allows me to circumvent linking the styles individually for that project. Once I have a manual linked and I remove the CPD, it just creates a new one. What I am saying is that if I delete the CPD file, it does not prevent the project from corrupting nor does it make the corrupted project viable again.
    thanks!
    Kathi

  • One solution for 'iTunes has stopped working' message

    This worked in my case for iTunes 10.5 on a Dell Inspiron 1525 running 32-bit Vista. Symptoms started after I had to re-install it. Suddenly, whenever I tried to dl anything from the store, the dl would hit 100%, then I'd get the error message and DEP would then shut down the program. Upon re-starting, the dl wouldn't be in my apps list. (However, the actual dl WAS in my iTunes folder -- it's just that iTunes couldn't 'see' it.)
    I followed all all -- and I mean ALL -- the Apple guides over the course of 2 days with no success, even after numerous re-installs. Also tried every obsure suggestion I came across in the forums here -- and there were a lot!
    What finally worked for me were the suggestions at this link:
    http://www.vistax64.com/tutorials/87249-unable-install-latest-version-program-vi sta.html
    Following the suggestions there, I discovered uninstalled 'debris' residing in the App Data\Local and App Data\Roaming folders, specifically two Apple folders with content. I manually deleted these. These locations aren't mentioned in the Apple guide to manually uninstalling your iTunes. (http://support.apple.com/kb/ht1923)
    I also discovered debris throughout the registry which I removed manually with regedit. (Make backups of your registry before you go rummaging around in there! The usual warnings apply...)
    I also found two Quicktime files residing in the main Windows directory. (Ver 10.5 no longer installs Quicktime and I had un-installed my previous versions) I don't think these made a difference but 'off with their heads' anyway.  (^-~)
    BTW, all of this occurs after I used Revo Uninstaller in moderate mode. So even it didn't catch all the leftover debris. (I'm not brave enough to try it on a more aggressive setting...)
    Thought I pass this on in hopes it saves someone some grief....

    iTunes has stopped working message after having it open for one minute.
    I open itunes and a message comes up after a minute "itunes has stopped working". I got the update automatically to my Windows 7 64 bit pc 10.5.0.142.  After reading tons of probelms online about version 10.5
    I have decided to do nothing for now.  Seems people are putting hours into trying to fix it.  I was going to uninstall and reinstall but seems that isn;t working for to many people.
    How do we get some help from apple? 
    Anyone have any answers???  APPLE HELP please!!!!!!!!!!!!!!!

  • HT203175 After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

    After upgrading to version 11.0.4.4 I get a "Itunes has stopped working" message when I try to start a movie on my PC. I have updated Quick time and previous version of Itunes worked great.

    One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
    If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time.

  • I am getting itunes has stopped working, can anyone help

    I am getting "itunes has stopped working"

    This Apple article will help you isolate the problem a little -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    Does iTunes start in Safe Mode?
    Open iTunes in Safe Mode to isolate any interfence with plug-ins or scrpits not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    It would also be helpful if you can provide the Error Report from the Windows Action Center Reliabilty History. To view this go to Control Panel > All Control Panel Items > Action Center > View Reliability History under Maintenance. Double click the iTunes critical event and copy it into your reply.
    If you run into problems, see b noirs walkthrough in this thread -> Windows Apple Mobile Device

  • "itunes has stopped working" message when syching iphone

    Need help..
    Ever since I installed the update for the apple software on my PC, when I try to sync my iphone 4 on the last step of synching I get a window popping up saying that "itunes has stopped working". Then I get prompted to close the programme.
    I run Windows 7, and cannot understand why it does this.
    If anyone can help, I would greatly appreciate it.

    Not sure what you've seen/tried so far, so I'll run you through my standard advice as of this morning, Marty.
    There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
    Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
    (1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
    (2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
    (3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
    (3 and 4 do help with the device-syncing variation.)

  • My itnues for pc is not working :( it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    Please helppppp

  • Keep getting "itunes has stopped working" error.

    Keep getting "itunes has stopped working" error. Just updated to windows 8.1, updated java (i installed java on windows 8 for work), & ran the solve a problem with itunes fix from my pc. Still crashes when i go to itunes store or try to sync my ipod. Itunes says their is no solution, my pc can't find a solution, and I've tried several fixes online (copying the .dll file, running in safe mode, running as administrator, reinstalling itunes) nothing is working for me.

    Hey Cassblue21,
    Thanks for the question, and great troubleshooting so far. While you may have already attempted most of the steps outlined in this article, I wished to provide it to you just in case you missed something. The article includes great isolation steps to determine if the issue is user-specific, or system-wide. Once you have isolated the issue, a few solutions are offered:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • I get the "firefox has stopped working" message after closing browser

    Hello.
    My problem is that when I close the FireFox browser I get the "FireFox has stopped working" message. It's pretty annoying. I've read some other posts here that described a similar problem and have tried some of the suggestions in them including:
    A clean install, a browser reset, running in safe mode, unchecking hardware acceleration, disabling extentions and plugins one at a time, uninstalling my antivirus (avast), rolling back to version 23.01 and checking run in compatibility mode that someone claimed helped them. None of this was effective.
    It seems like after a computer restart the browser will be ok for 2-4 closings and then it will start with the message on every closing. Also, after I uninstalled avast it was good for 6 closings. Rolling back also gave me about 6 message free closings. But then the messages start and doesn't stop.
    Is there anything else I can try? Thanks in advance for any suggestions.

    One thing is for sure, and that is if the only page i visit is the Google homepage (not logged in) or this site (mozilla forum), the problem does not occur, ever. I can't make it happen.
    If i visit yahoo.com (not logged in) (or ighome.com, logged in), as examples, it happens every time.

  • Why am i getting the itunes has stopped working message on my windos 7 laptop?

    I just installed the latest itunes version on my new laptop running windows 7 professional.  The installation goes fine.  I can open itunes and even log into my account, but as soon as I click on the itunes store button, it looks like it's loading on the progress bar and gets almost to the end every time but then I get this message "itunes has stopped working".  It then shuts down itunes because windows can't find a solution for the problem. 
    Please help!!
    Thank you.

    Hi matth214,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    - Judy

Maybe you are looking for