Getting iTunes was not properly installed
iTunes has been installed on my Windows XP box for several years. I am running version 10.5.3.3.
Just last week I started getting the message:
iTunes was not properly installed.....
I have re-installed but am still getting the message.
Any ideas?
CD Driver Not Available
CD Driver DLL 2.1.3.1
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
Similar Messages
-
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?
-
I keep getting the dialogue box: itunes was not properly installed?
I keep getting the dialogue box: itunes was not properly installed?
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Acer Aspire X3300
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003BB9400AA69B20
Current user is an administrator.
The current local date and time is 2013-01-07 11:21:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9d1bbe5cdb74c7ff7d5b531e745c1537
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel. -
When I uploaded 10.2.2 on Windows 7, I receive a statement that iTunes was not properly installed. What may be prompting this condition?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
"Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes." I can't get my cd's that I have loaded to transer to my Iphone, only my purchased songs will go. I have uninstalled and reinstalled several times, working with Windows 7 Home
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
HP Pavilion 061 PC025A-ABA A434N
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.52.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012A6CC0855D2D0
Current user is an administrator.
The current local date and time is 2012-06-26 11:41:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 82865G Graphics Controller
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
The last failed MP3 CD burn had error code 4450(0x00001162). It happened on drive E: HP DVD Writer 300n on CDR media at speed 16X. -
Itunes was not properly installed
On opening Itunes i get the message "Itunes was not properly installed. If you wish to import or burn CD's you need to reinstall Itunes". I am able to import a CD without any problem but not able to burn a CD. I have done a clean uninstall by removing Itunes, Quicktime, Apple software update, Apple mobile device support, Bonjour and Apple application support. I have now tried this three times. I understand that it could be a problem with the GearAspiwdm.sys driver. I don't appear to have this driver installed. I have tried the gear support site and downloaded the driver installer but don't seem able to locate the gear driver anywhere on the system. Can any one help? I would be eternally grateful!
When i managed to load the gear drivers my PC would not recognise any CD/DVD drive on my system.
The diagnostics log from itunes is below:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Acer Aspire X1301
iTunes 9.2.0.61
QuickTime 7.6.6
FairPlay 1.8.20
Apple Application Support 1.3
iPod Updater Library 9.2d4
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 3.1.0.62
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes Serial Number 8276FC5E0E421D7E
Current user is not an administrator.
The current local date and time is 2010-07-11 15:27:07.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.2.0.61 is currently running.
iTunesHelper 9.2.0.61 is currently running.
Apple Mobile Device service 3.1.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: AnyDVD (6.6.3.7), UBHelper (2.0.0.11),
UpperFilters: NTIDrvr (1.0.0.9),
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Failed loading CD/DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.Well, after a reinstall, it obviously works again... But the question is: for how long. The last time this solved this issue, it remained solved for just under a week. So, if it still works in just over a week, I will consider the issue solved.
Just for the record: the output now...
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2887K2G
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: cdrbsdrv (7.5.0.0), PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: Intel(R) 82852/82855 GM/GME Graphics Controller\Intel(R) 82852/55 GM/GME Controller
IDE\DiskHTS541040G9AT00_______________________MB2IA5BJ, Bus Type ATA, Bus Address [0,0]
IDE\CdRomTEACDW-225_____________________________2.6A___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: TEAC DW-225, Rev 2.6A
Audio CD in drive.
Found 10 songs on CD, playing time 47:47 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 06:45:30
Track 3, start time 10:33:69
Track 4, start time 14:31:47
Track 5, start time 19:03:57
Track 6, start time 23:36:41
Track 7, start time 29:57:04
Track 8, start time 33:33:69
Track 9, start time 36:40:39
Track 10, start time 40:27:40
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 24.
The drive CDRW speeds are: 4. -
ITunes was not properly installed error message
Dear All,
A friend of mine is getting the following error when opening iTunes.
"Warning; iTunes was not properly installed if you wish to import or burn CDs. you need to reinstall iTunes"
I have tried;
1. Uninstalling & reinstalling iTunes + Quicktime
2. Downloading and installing the GEAR drivers
3. Following these posts;
http://support.apple.com/kb/HT2615
http://support.apple.com/kb/TS3299
http://discussions.apple.com/message.jspa?messageID=8081513#8081513
Here is the diagnostic information; please can someone point me in the right direction.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 530s
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver not found.
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 96A00247D77D2D86
Current user is not an administrator.
The current local date and time is 2010-11-07 16:52:37.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Video Display Information
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 493b5db9d323eca0f4697f064a8bc3c3
iPodService 10.0.1.22 is currently running.
iTunesHelper 10.0.1.22 is currently running.
Apple Mobile Device service 3.2.0.0 is currently running.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM
Failed while scanning for CD/DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
ThanksI don't think this one is a variation of the device filter troubles, Littlebirt.
Checking something from the diagnostics:
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
Is there any virtual drive software (like, say, Daemon Tools or Alcohol 120%) installed on the PC? -
When I open itunes, this message keeps popping up, "itunes was not properly installed. If you wish to import or burn CDs you need to reinstall itunes."
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
DavidHi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David -
itunes startup error
itunes was not properly installed. If you wish to import or burn cds, you need to reinstall itunes
help?Are you actually unable to import or burn CDs? I get that error every time as well, but I don't actually have any problems.
-
Warning! iTunes was not properly installed. If you wish....
heres the problem. when i open itunes, i get this odd warning.
Warning!
iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes.
ok, now..i have itunes for a long time now and it has been working great. i got 6.0 and everything now but today i got that warning, and i cant even burn cds or import cds. how do i fix it without reinstalling it??
and if i have to reinstall it, will i lose all of my songs? thanks in advance
shaunI suddenly started getting the same message despite everything working fine up to this point. In desperation I went to uninstall (via control panel) with a view to re-installing and was surprised (delighted) to find an option that offered to fix the problem without fully uninstalling. Took the option and hey presto within a matter of seconds the problem was solved, and I no longer get the 'itunes was not installed properly' message. I've tried burning and updating the ipod since and everything is fine.
Hope this helps.
30Gig Video (white) Windows XP
Windows XP
Windows XP -
Hi, I would be greatly appreciated if anyone could assit me.
I have tried loading ITunes several times, each time I'm getting the same message :Warning iTunes was not properly installed. If you wish too import or burn CD's, you need to reinstall iTunes"
Additionally, the same error message appears despite having made changes to the registry editor.
Thanks
TimmzeeHey there Timmzee,
I would suggest that you reinstall iTunes as a first step for troubleshooting this issue, keeping in mind that iTunes and related components must be uninstalled in this specific order:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If you are still having issues with your iTunes installation after uninstalling iTunes in the correct order, use this article for further troubleshooting steps:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
ITunes was not properly installed. If you wish to import or burn CDs, you n
iTunes was not properly installed. If you wish to import or burn CDs, you need to reinstall iTunes.
Can anyone please help me with this issue? I have an iPhone so its annoying that I can't use my DVD or burner when I download iTunes to keep it in sync and updated.Hi,
This is actually my 4th time installing and uninstalling iTunes. I had it uninstalled for the past 3 months so I could use my DVD player but I needed to get my iPhone updated so I had to install it back. I searched for similar problems and it looks like it could be something having to do with Vista not aligning with iTunes properly but still haven't found a solution.
Any other suggestions would be appreciated! Thanks. -
ITunes was not properly installed. if you wish to import or burn CDs...
i've uninstalled, reinstalled, updated, etc etc etc
over and over again
i still get this error when i start itunes:
*iTunes was not properly installed. if you wish to import or burn CDs, you need to reinstall itunes.*
i confirmed that i'm downloading the correct version (32bit), vista home premium...
it just doesn't work.
Message was edited by: Daniel LinehaniTunes was not properly installed. if you wish to import or burn CDs, you need to reinstall itunes.
That one can indicate a damaged set of GEAR drivers (iTunes uses those for burning/importing).
One way forward is to manually remove your GEAR drivers as per:
[DRIVERS: Windows - Updating, removing, 64 bit versions, etc|http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2Cetc]
... and then reinstalling the GEAR drivers from here:
http://www.gearsoftware.com/support/drivers.php -
I keep receiving the following:
Warning!
iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
-I have reinstalled 3 times removing all Apple components. Still does not work, installed the Gear 64 bit driver, still
does not work.
System:
Acer, Aspire 5552-5898, Windows 7 (64), I am using the 64 version of iTunes,josephfromalpharetta wrote:
i am very frustrated with not being able to download itunes to a cd
Why are you trying to download iTunes to a CD? iTunes is a program that you need to install on your computer.
josephfromalpharetta wrote:
i get the message that itunes was not properly installed. i have windows 7 64bit
i have uninstalled, installed, downloaded a gear driver. i am ready to give up on itunes.
Are you installing the 64-bit version or the 32-bit version? I personally have never had a problem installing iTunes on my Win7 64bit system.
Maybe you are looking for
-
How to execute commands from Java
hi, i m trying to execute a CVS command from a java environment. i m writing this code to create a user. for this i m executing this cvs command "cmd /c cvs passwd -r <username> -a <new-username>" after executing this cmd the command prompt will prom
-
Hi, I have down load a file from application server into an internal table having a single field using read statement. From that internal table i am trying to split the records and to fill an internal table with respective fields. But only the fi
-
OpenVPN - and NWClient =, am I missing something obvious?
I'm running NOWS 2.5. I have installed OpenVPN on the server. I successfully created the necessary key and client file for a Windows user. I've transferred and installed these on a pc running XP. I can connect via the vpn client to the server. I can
-
Quicktime Pro won't import image sequencee
I have QuickTime 7 Pro on my Mac. I am trying to load a large image sequence. It never loads. I have tried shortening the file names, no spaces. I have tried different types like Jpg. vs. Tiff. nothing seems to help. It just freezes and I have to qui
-
Display CSTNo & TIN No for Admin & BP in a single PLD
Hi, Is it possible to display both CST No and TIN No for Administration and Business Partner in a single PLD...? Regards sanjo