Getting iWork apps back for free after updating to ios8

After updating to ios8 I lost all of my iWork apps. Now I have to pay money to get them back. I got them for free after buying the iPad mini retina last year and do not understand why now I have to pay money to get those back. I looked at the purchased section in the apps store but they don't show up there even if I had those apps before my iOS 8 update. Can somebody help me out with this? And am I missing something?

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • How do I get my iLife back for free after Lion Upgrade?

    I upgraded from the Snow Leopard OS to Lion OS (using the thumb drive Apple sales) about a week ago, using a "Clean Install"; after doing which, I found that I couldn't find a lot of the app.s my wife and I downloaded. Our iLife collection is the only set I am truely upset about.
    I called apple technical support and the lady asked me to find the Application CD that came with my iMac when I ordered it from Apple. I thought she would know what she was talking about and I ask a good deal of questions before using the CD. All the questions of which were answered to my satisfaction; however, I started the install of the CD and I got off the phone with the tech.supt. After about an hour, install done, iMac re-started, and my iLife app.s are no where to be found.
    And!!!...My computer is now doing this freeze thing...where we have to do a Forced Power down to get it unfrozen!
    Please help someone. I just want to get my wife's iphoto and iMovie back that she loves to tinker with (without having to pay for it all over again).

    Do you work for Apple? So what you are telling me: it doesn't matter if I payed for it once, Apple is so low tech or just could care less about its customers that I am going to have to come out of pocket again. What is the point of the 90 day technical support that Apple offers with the Lion upgrade when it is purchased if the technical support just says...sorry, we can't help you with this problem.?
    I am going to have to come out of pocket for a lot more than just the iLife collection that Apple has a copy of my purchase, which validates my request, yet Apple is not going to help me out. If that is the case, this would have to be the worst customer service I have ever gotten.
    You are correct that it is my fault that my apps are gone because I did the clean install and did not think to back up my app.s, but is Apple hurting that much for money that it needs to squeeze money out of people that delete software by mistake? I have gotten two app.s for free from other small time app writers to put back on this computer after the Lion upgrade just by emailing them what happened and my info.
    What about the freezing problem my iMac is having after I performed the task Apple tech supt told me to, which didn't work and created a new problem. You didn't address the freezing issue. You stating what I already said and adding a snooty comment to the end of it, while not offering any real help or advice pertaining to my questions, has been a waste of my time and an inconvenience to me that was not need. How about you think next time, before you type.
    If anyone else would like to point out that I messed up or that I have no choice but to pay again, please hold your comments and allow those who might have a suggestion or answer to post, so I can get the help I asked for. Thank you, and thank you QuickTimeKirk for the speedy reply.

  • Getting my apps back for free?

    So, time ago (like a month or two) my iPod got stolen (4th generation touch if that makes any difference), unfortunately for myself, I didn't get a chance to back up my last transactions on iCloud/iTunes, so all the  apps that I bought (like games and such) are now gone. Now that I got myself an iPhone 5, I was wondering if there is a way for me to get my apps back without having to pay for them a second time.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?

    I thought I read that anyone who bought a new iDevice on or after Oct. 1, 2014 could get the iLife and iWork apps for free on their iDevice and the same Mac applications would be free for any Mac with the same iCloud account.  I purchased an iPad Air in January and got those apps for free on it, but when I bought a used Mac locally I can't get any of those apps for free?  If it is possible to get those iLife and iWork apps on my Mac that way please tell me.

    Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?
    No, they said if you bought a new iOS device on or after September 1, 2013, the iOS versions would be free. And if you purchased a new Mac on or after October 1, 2013, the Mac OS versions would be free. The Mac & iOS iWork & iLife apps are separate applications for two different operating systems. Unless you purchased a new Mac after October 1, 2013, you will have to purchase them for your used Mac.

  • I downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free?

    i downloaded an album a while ago on my ipod and i had to restore my ipod and everything left, can i get the album back for free? when i restored my ipod, all of my music left but i bought a few things, but they are not in the icloud so can i get the music back?

    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • How do i get the display back for Facebook after Lion installation?

    I just installed Lion and tried to go to Facebook.  Nothing is displaying properly there.  Do you know how to fix that?

    Do you work for Apple? So what you are telling me: it doesn't matter if I payed for it once, Apple is so low tech or just could care less about its customers that I am going to have to come out of pocket again. What is the point of the 90 day technical support that Apple offers with the Lion upgrade when it is purchased if the technical support just says...sorry, we can't help you with this problem.?
    I am going to have to come out of pocket for a lot more than just the iLife collection that Apple has a copy of my purchase, which validates my request, yet Apple is not going to help me out. If that is the case, this would have to be the worst customer service I have ever gotten.
    You are correct that it is my fault that my apps are gone because I did the clean install and did not think to back up my app.s, but is Apple hurting that much for money that it needs to squeeze money out of people that delete software by mistake? I have gotten two app.s for free from other small time app writers to put back on this computer after the Lion upgrade just by emailing them what happened and my info.
    What about the freezing problem my iMac is having after I performed the task Apple tech supt told me to, which didn't work and created a new problem. You didn't address the freezing issue. You stating what I already said and adding a snooty comment to the end of it, while not offering any real help or advice pertaining to my questions, has been a waste of my time and an inconvenience to me that was not need. How about you think next time, before you type.
    If anyone else would like to point out that I messed up or that I have no choice but to pay again, please hold your comments and allow those who might have a suggestion or answer to post, so I can get the help I asked for. Thank you, and thank you QuickTimeKirk for the speedy reply.

  • How do i get my apps back on phone after a software upgrade

    I did a software update on my Sony Experia ION LT28at yesterday and I lost all my apps. I know how and did go to the play store and download the same apps except one and I know its in my google acct because I saw it yesterday but I don't know where I was when I found it or how to get it back on my phone. Please help me get my app back.

    Hi Lurae,
    Welcome to Sony Community!
    This Community is for Consumer Electronics and VAIO products. Sony Mobile phones have their own separate community and so are best qualified to address any issues or questions you may have on Sony Xperia phones. You can visit the Sony Mobile Community here.
    http://talk.sonymobile.com/community/support
    Please mark the solution as accepted if you find this information helpful.
    Thank you for your post.

  • How to get apps back on iphone after update to IOS 5?

    I just updated my iphone 3GS to IOS 5.  I can see that my phone updated, but my apps, which were backed up on my PC, but did not reload to iphone.  When I sync, nothing happens.  Tried turning on and off my phone, loaded an app on the phone from the App Store, hoping one of these would help, but no change.  Thanks for any help.

    Thanks for the quick response.  I see that now and can/will install one by one.  I hadn't seen that before, and thought there was an easier way to get all of my apps back, but this will work. 

  • If i purchased a new macbook air in september 2013 will i get iworks and ilife for free ?

    normally apple give 2 months

    I had iWork 09 installed from physical copy and I tried to buy Page 2013 for 18€.
    The appstore took my 18€ and let me download page (obviously), numbers and keynote for free as an update for my previous apps from iWork 09... *** ?
    I didn't want to pay anything because I own a Macbook Air (bought in september) but they already took my money :'(

  • Help Pages, Numbers, Keynote, iPhoto, iMovie not for free after updating to Yosemite

    Hi everyone, basically like above. I have updated my mac to Yosemite this morning and I wanted to do my school work but all the apps I need are gone. Even worse... I got them for free few months ago when I bought my mac but now they want me to pay 14 quid for one! Can I do anything with it ? I have also only used this account as it was my first one.
    please help.

    Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
    http://support.apple.com/kb/ht2519
     Cheers, Tom 

  • I didn't receive iWork apps for free after updating iOS 7 in my iPhone 4s. Can anyone help me with this problem?

    Is there anyone have the same problem?

    Actually, if I read the release announcement correctly, it is available on "new" purchases." So even if you had a 5 from before the announcement, I'm not sure you would qualify.

  • Can I get my song back for free?

    I bought a song on my iPod and didn't sync it to my iTunes. Then yesterday, I had to restore my iPod and it didn't save that song. Now I don't have the song and I don't know if  have to buy it again or if there is some way to get it back?

    If you are in the USa and using the latest iTunes your can redownload the music via iCloud beta.  See:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Other wise contact iTunes.  See:
    How to report an issue with Your iTunes Store purchase

  • How do i get all music back on iphone after update to iOS 6

    I have just completed update to iOS6 and i had to restore the phone so on completion it has wiped all music on iphone. So does anyone know how to get all music from computer to iphone again!
    Many many thanks in advance!!

    I figured it out! I went into itune then to purchased and redownloaded them from my ipod to my ipod

  • I'm stuck at the set up as new iPhone or from back up screen after updating to iOS8. How can I fix this?

    It's updated but I can't get rid of the set up as new phone or from a previous back up screen.

    Are you using the same Apple ID and password that has been used to set up the phone for the very first time?
    iCloud: Find My iPhone Activation Lock in iOS 7
    If yes, did you try to connect in recovery mode to set it up?
    If you can't update or restore your iOS device

  • I purchased the display version of my mac pro and it had the Pages app.  I just reset it to factory settings and the app is no longer on it.  Is there a way I can get it back for free?

    I purchased the display version of my Macbook Pro at a navy exchange.  The woman working at the store did not know how to reset to factory so I took it home as was.  I have been using it for about a month and the laptop had Pages and Keynote on it already.  I just reset to factory settings and it now has neither.  Is there a way to get these back for free?  I think my computer purchase makes it eligible to have these apps for free but since I reset it they are gone.

    Go to the App Store where you can purchase copies of the apps. You cannot get them for free. The ones installed belonged to the previous owner. You will need to purchase using your Apple ID.

Maybe you are looking for

  • BOM explosion date after order finish date

    Hi We have issue with BOM explosion date. In process order, BOM explosion date is geting calculated after order finish date. Any idea why this is happening.

  • Bi Issue

    hi        i have installed the sales overview infocube(0SD_C03) and also the querry.Nowe from portals i try to acees an already existing Iview which has query string referging to the infocube and the specific querry...it displys an errro saying (Cann

  • Pc and mac compatible drive format

    I have a 2-year old macbook and it is a real piece of crap and I am unhappy that I bought it. I have a p.c. waiting for me for christmas and I was wondering how to change the format type on my external drive. Right now it is Mac OS extended (journale

  • Problem cc light rays in AE CC

    hello i've a lot of project using this effect in AE CS5.5. Now for my work, i've to work in AE CC et the effect doesn't work like it used to. I can't précompose like i've read on forum or tuto, because it's too long now and to many project. is anybod

  • Using iweb to create an HTML email

    Simple question and I'm sure it has been asked, but I can't find the answer. I am pretty new to html coding and was wondering if I could use iweb as a sort of wysiwyg editor to create html emails. Would this work? Thanks!