Getting mail on AOL

I cannot send or receive emails. The message I receive is:
The connection to the server “imap.aol.com” on port 993 timed out.
How do I rectify this situation?
Thanks

Hi maurafromnew york!
Here is an article for you that will help you troubleshoot this issue a little further so that you may resolve it:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

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I recently changed my aol password and now I cannot get mail. When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open. How do I fix this problem?

I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

When trying to send E-mail via AOL i get the message "rejected by the server because it does not allow relaying" I have checked settings as per answers to similar question

When trying to send E-mail via AOL i get the message "rejected by the server because it does not allow relaying" I have checked settings as per answers to similar question

From which account does the email not send? When sending from an account, the iPad will first try to use the aoutgoing server for that account. If it can't it will try the other accounts listed.in the setting on the iPad for that account. It soulds like the server for the account is not working and that the alternate server is resjecting the messag since it did not originate ffrom the account associated with that server, That is to prevent sending spam.

HT201320 When I set up my aol account on my iPhone 5, I get the message that I cannot get mail because my user name or password for aol is incorrect.

I just upgraded to iPhone 5 and every time I try to.add my aol email account, I get the message that my username or password is incorrect so I can't get mail. Does anyone know how to fix this?

Go here, do this:
http://www.google.com/accounts/DisplayUnlockCaptcha
See if that fixes things.

TS3899 cannot get mail.....The user or password for AOL is incorrect

Cannot get mail....The user or password for AOL is incorrect

Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D.

Keep getting onscreen message CANNOT GET MAIL,the username or password for AOL is incorrect. what do I do?

I Keep getting an onscreen message that says "CANNOT GET MAIL,the username or password for AOL is incorrect". What do I do?

Hello MSPETE50,
Thank you for using Apple Support Communities.
I see you are having issues with getting mail from your AOL account. The following article should help you troubleshoot the issue and get it sorted out.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D.

Getting the "cannot get mail, password is incorrect" message with my AOL account only.

Getting the "cannot get mail, password is incorrect" message with my AOL account only. Could this have something to do with the iOS 7 update? When I log into my mail through safari it's fine, and I deleted it from my phone and went to go add it back but now I can't because it keeps telling me my password, which is correct, is incorrect. Has anyone else had this issue since iOS 7? How can I fix it?

I have had issues of "password incorrect" and mail not being sent, after doing the latest IOS 8 update to both my iPhone and iPad. I tired all the different suggestions I found (deleting and re-adding my AOL account, changing my password, etc) and nothing fixed it until now! While searching around for a solution, I happened upon a post from someone. I tried doing this to all three of my AOL email accounts (on both my iPhone and iPad) and now it works great! Here what that post said to do:
"1. Set up your AOL account(s) using the AOL option
2. Go into each AOL account(s) and under the "Outgoing Mail Server" section, press the SMTP entry
3. Set the "Primary Server" to "Off"
4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section
    a. Host Name - type in: smtp.aol.com
    b. User name - type in your user name WITHOUT the "@aol.com" - that was the problem/change!
    c. Password - type in your password
    d. Use SSL - On
    e. Authentication - Password
    f. Server Port - 587 (mine automatically set it to port 587)
After you enter in the above info, the Primary Server will still be set to OFF, but the new server you set will be set to ON, just doesn't show up in the Primary Server section. Be sure to do the above steps for each one of your AOL accounts (if you have multiples ones).
Apparently, in the main AOL Account Information section you need to use your user name and the "@aol.com", but you need to leave the "@aol.com" out of the SMTP. However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one."
Good luck! Worked for me and now I am as happy as a Lamb!!

Cannot get mail: AOL

I currently cannot receive/view incoming AOL mail. However, I can view it at aol.com using both Safari and 1A Perfect Browser. The error message is: "cannot get mail; the connection to the server "imap.aol.com" failed. The Wi-Fi is full strength at a public restaurant. Any suggestions?

Could it possibly have something to do with the SSL/secure server settings? What made me think of it is you said it was a public wifi. I don't know, just a thought.

Mail always tags e-mail from AOL as junk

All e-mail from AOL subscribers -- even those in my address book --goes directly to Trash. I have Mail 1.3.11 (400 mhz PowerBook G4 doesn't have the horsepower for Tiger) set to Training, with preferences set to not filter mail from people in my address book.
This seems to happen only with mail from AOL. For what it's worth, Earthlink is my ISP.
Any help appreciated.

I found a trick to combat this problem. Set up a rule special for your address book folks. Mine is set up as the following:
Description: Friends
If ANY of the following are met
Sender is in my address book (is a dropdown item)
Perform the following actions:
Set color of background to purple (this is not absolutely necessary but is an excellent way to pick them out in case of mishap and helps you more quickly identify junk that slipped into your inbox)
Stop evaluating rules (also a dropdown item)
Set this rule above the one for moving junk mail to the junk folder. That last bit is the most important because it tells the filter to ignore the rest of your rules for that person. So if your grandma sends you a viagra joke she does not end up in the trash.
I would also recommend moving those junk items into the junk folder rather than straight in the trash. That way you at least have a chance to look in from time to time in case anything gets miscategorized somehow - ie grandma changes her email address when you aren't looking.
Hope this helps!
G5 iMac 20 Mac OS X (10.4.5)

Why does my mail keep saying "Cannot get mail"

Synced my Yahoo account with my phone and recieved mail for a few months. About three weeks ago I recieved a message when I open my Mail app that says "Cannot Get Mail - The connection to the server failed." I also received an email that said "Recently, we have detected some unusual activity on your account and as a result, we've temporarily locked it for your protection. You may unlock your account immediately by logging in on a PC. If you have additional questions, please visit us at ___ to get the help you need. Sincerely, Your yahoo customer experience team."
I logged in to my account on my laptop and everything seemed to fix itself and everything was fine when I get on my computer but I am still not able to get new mail through my phone. It still keeps giving me the "Cannot Get Mail" message on my phone.
Any thoughts?

Hello Perry0130,
It sounds like you are getting a message that your password is incorrect after you changed the password for your email account. I would try these 3 troubleshooting steps from the following article to help troubleshoot the AOL account connection:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Take care,
Sterling

Apple mail and AOL

This started today. I cannot send e-mail from my Apple Mail app to anyone with an AOL e-mail address. I get the following:
SMTP error from remote mailer after end of data:
host mailin-03.mx.aol.com [64.12.138.120]: 554-:
(ISP:B2) http://postmaster.info.aol.com/errors/554ispb2.html
554 TRANSACTION FAILED
I use earthlink.

This has nothing to do with the Mail.app.
Per the link included with the return error message.
Error 554 ISP:B2
554 ISP:B2
http://postmaster.info.aol.com/errors/554ispb2.html
EXPLANATION:
The IP address on your ISP's network has generated a high volume of mail to AOL and has exceeded our rate limit. Possible causes include a compromised or virus-infected personal computer or a non-disclosed server relaying mail within the ISPÃ‚Â’s network.
SOLUTION:
Please contact your ISP for assistance in securing your computer or have them Contact AOL to alert us to the addition of this mail relay.
If you need additional information please Contact Us.
Since it is doubtful your Mac is either compromised or virus infected, I suggest you contact Earthlink first assuming Earthlink is your ISP used for connecting to the internet.

Get mail server to resend a message.

Could anyone tell me how to get a mail server to resend a message. I occasionally get messages that seem to be corrupt and would like to have them resent to my inbox in hopes they will be received correctly. I have another mail account (AOL) where the messages seem to come through as expected. I want to quit using AOL but not until I have confidence in Mail
OSX 10.5.6
Bobcoff

Mark,
When Forwarding an Email as an Attachment do this simple step before forwarding:
With the suspect mail selected:
1. Hit CMD-SHIFT-H to reveal the header information,
2. Then Foraward as an Attachment and the header information will be included.
I just tried this with 5 different mails and when you double click the icon of the attached mail that resides on your forwarding mail, you can reveal the complete original header information of the suspect mail - it is identical to the original - word for word.
Perhaps when you just Forward as an Attachment without opening the header first you might lose that data, but if you follow the steps above, it works fine.
I should add that this works on the Mac, not sure about iPad.
Message was edited by: bwfromspring hill

Mail and AOL cant send from 1 of 3 accounts

I have 3 AOL screen names and have been using them with OSX mail for years. Now, one of the accounts refuses to send email.
I get:
"cannot send email using the server smpt.aol.com"
My other 2 account use the same server and no problem.
I completely trashed my old OSX mail and reinstalled...even dumped the preferences so it started from scratch and still the same problem. If I run the AOL application I can send all day but I really want to use OSX mail.
Any ideas on how to fix this?
Thanks, Michael

Hi PrintGuy!
After you started from scratch, did you reconfigure the settings in Apple Mail for AOL?
This is a handy utility AOL Services Assistant, that does it automatically.
ali b

TS3276 Problems getting mail on my iMac (10.7.2) since 1/19

After trying troubleshooting, I was sent to Mail Connection Doctor. I have a red dot saying " Trying to log in to this SMTP account failed. Verify that the username and password are correct. Connection and login to server for AOL, iCloud and the smtp for aol are all fine. (I am getting mail on my iPhone and my husband's iPad and MacBookPro are all functioning correctly.
I see that the SMTP is wrong, but it won't let me correct it. It has some letters and #'s before the correct address, but it is in the faded print.
I see that iCloud had mail problems, but they supposedly are now on line.
Any way to correct this?
Thanks,
Mary Lou

I will try that...I have now done that several times. When I type in the correct SMTP address...according to what the troubleshooting told me, the address comes up with "p99-" preceeding the correct imap address. I took screen shots of how it was supposed to look vs. how it looks with those additional numbers. Naturally, everything is out of warranty, so if I want Apple's assistance, I need to pay them a $49 fee...this irks me! :-)
Prior to the apparent system problems for iCloud on Jan. 19, I am not getting any incoming email on my iMac. It comes in everywhere else. Prior to this, everything was working fine, so it really sounds like iCloud's problem, yet I can't find a way to get them to fix it.
Thanks for trying.
Mary Lou

Want to redirect my e-mail from aol to mail in safari.

Hi everyone! please can anyone help me, I want to redirect my e-mail from aol to mail in safari. How do I do it please? I don't have broadband yet, I'm looking into that with aol, they say in their info we cant have it for OSX but I know some of you have it and it's fine.

I can't get onto aol using safari, is this
because im on dial up only?
No, it is because AOL is in transition to a free service & the web mail portal (the web page that directs you to the sign-in screen) is currently poorly configured. Try instead going to https://my.screenname.aol.com/ & entering your AOL screen name & password there. Once that is accepted, you will be able to get to your web mail by clicking on the "Mail" text at the top of the welcome page.
Or, as others suggest, you can use Apple's Mail application to avoid all this.

Getting mail on AOL

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