Getting message Can not connect to iTunes Store when updating apps

I'm getting the message can not connect to iTunes Store when trying to update apps. I have tried troubleshooting in every way possible. Help please

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

  • Getting message: can not connect to iTunes store

    Getting a message when I try to log in to iTunes or app store.  Getting message can not connect to iTunes store.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • My ipad2 says "cannot connect to iTunes store" when updating apps

    My iPad2 says "cannot connect to iTunes store" when updating apps.  Connects properly when buying apps or music - only problem is when updating.   I have tried all the suggestions that I have found:  soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
    Any ideas?  Thanks much.

    Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
    App Sore is OK, and Safari also where connection is ok.
    My computer, Windows 7/64 connects via iTunes utility ok.
    I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
    Any solutions to this problem ?
    It looks like that many other users have similar problem.

  • HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?

    Recent problems with downloading Apps and updating of software. Message labels read respectively -
    "Can not connect with iTunes Store"
    "Unable to check software update due to error"
    Have I missed something obvious?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ipod touch 1st generation says "can not connect to itunes store" when trying to get free apps.  we have a new computer and i downloaded the newest version of itunes...please help

    I bought my son a 1st generation Ipod touch off of Ebay.  We set it back to factory settings and downloaded the newest version of itunes.  Whenever he tries to download any apps it says "can not connect to itunes"  I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows.  He was so excited to finally get his first Ipod and now cant do anything with it...please help

    Try  here:
    Can't connect to the iTunes Store
    What iOS is on the iPod (Setings>General>About>VERSION)?

  • My iPad can not connect to iTunes store when I'm trying to sign in

    What should I do.. When I'm signing in to my iTunes store it kept saying I can not connect to iTunes store

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • How get around "Cannot connect with iTunes Store" when updating apps?

    I have several Apps with updates indicated. When I select App Store, it goes to the updates but when I try to update, I get "Cannot connect with iTunes Store." But otherwise I can get to the iTunes Store itself. Where does "Report problem" appear? Not on my Touch (which is updated).

    Try it from the computer that you sync with, then sync the updated apps over to the iPod.

  • My iPhone 'Cannot connect to iTunes store' when updating apps?

    On my iPhone, when i need to update my apps i enter my email & password and it comes up saying 'Cannot connect to iTunes store'. How do i fix this? It's not my phone, i've tried on my sisters touch & dad's iPhone also.. same result. And when I log on to iTunes on my computer, everything is fine.

    I had a go at that.. and it comes up saying i dont even have any updates to download.. but i do on my iPhone. It's annoying. Even if i do download the apps on my computer and sync, how are my sisters supposed to update my app on their ipods/iphones?

  • Ever since I installed the new i0S 6.0 update on my iphone 4s it says "can not connect to itunes store" when I click on the "app store" on passbook. How do I fix this?

    How do I fix this on my phone so I can access the app store and the new passbook app?

    Did you try reinstalling the app and contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply from the developer then you could try
    'report a problem' link from the purchase history on your computer's iTunes instead of on your iPad : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
    Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • Can not connect to itunes store after update

    i did an update on my itunes now when i go to the store it says "itunes could not connect to the ituns store. make sure your network connection is active and try again". it has done this before when i did an update the last time

    I have the same problem and I ran the diagnostic, and this is what I got...
    Microsoft Windows Vista x64 x64 Ultimate Edition Service Pack 1 (Build 6001)
    MSI MS-7380
    iTunes 9.0.0.70
    QuickTime 7.6.4
    FairPlay 1.5.18
    Apple Application Support 1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 9E3F83C9EF7C7334
    Current user is not an administrator.
    The current local date and time is 2009-09-15 23:48:45.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 8800 GTS
    ** External Plug-ins Information **
    No external plug-ins installed.
    The LowerFilters values in the Windows registry are invalid.
    Go here for more information:
    http://support.apple.com/kb/TS2372
    iPodService 9.0.0.70 is currently running.
    iTunesHelper 9.0.0.70 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {58084DD3-570B-4FE4-869B-264F7CBC49DF}
    Description: NVIDIA nForce Networking Controller
    IP Address: 155.42.195.14
    Subnet Mask: 255.255.255.0
    Default Gateway: 155.42.195.1
    DHCP Enabled: Yes
    DHCP Server: 155.42.34.9
    Lease Obtained: Tue Sep 15 23:10:02 2009
    Lease Expires: Sat Sep 19 23:10:02 2009
    DNS Servers: 155.42.34.9
    155.42.34.9
    155.42.33.10
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2009-09-13 09:18:46.

  • HT1689 I Live In Egypt, and Can not access Itunes Store from my Iphone or my Ipad, i get the message "can not connect to Itunes store", but i can access my app Store. Can someone help me pls.

    Please Help

    I also recently updated my Iphone to ios 6, And Some of my artwork is missing from my iphone. They r there on my Itunes but don't sync. Can you help me?

  • When trying to download apps recieve message stating can not connect to itunes store..why?

    When trying to download an app, I get the "can not connect to itunes store" in spite of   being signed in. What is blocking this? 

    You will need to contact iTunes Support, which you can do so via this link and ask them why the message is appearing (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • After updating to iOS 5, i can not purchase apps. it says can not connect to iTunes store

    After upgrading to IOS 5, I can not purchase anything from the app store. I get the message "Can not connect to iTunes store". I am able to get updates from the app store only through my phone. Also, Game center I.D. wasn't accepted. It said the user name was already taken. Had to create a new one.
    Please help

    You might try to confirm that your messages are actually sending. I have the same problem, but my messages appear to be sending but are not actually being received.

  • HT1725 Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help

    See if a reset works?
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • HT1349 Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

    Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?

    Restart your modem, router (if you use one), and Mac.  Then try again.
    If the problem remains, consider http://support.apple.com/kb/TS1368
    (This problem has nothing to do with iSight.  Therefore, I have asked
    that the Hosts move your topic to iTunes where you may get better help.)
    Message was edited by: EZ Jim

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