Getting message that I need to check my internet connection when....

Just purchased the iPad air today and am having troubles. I am connected to the internet but when I try to sign on to FaceTime or purchase an app or game it says cannot connect, check connection. I have turned of wifi and turned it back on as well as shutting off the iPad with no luck. Has anyone else experienced this?Please tell me there is an easy fix to this. Thanks!

1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo

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