Getting money back from app store

how do you get money baack for the app stor when the app locks up  your computer
how do you get your money back for the maac app store when the app locks up your computer

The general rule is that all sales are final.   Having said that, if you can show that the app in question has somehow caused problems for your machine (as opposed to you causing the problems by not utilising it properly, a refund may be possible.  Contacting the developer is the first port of call.

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