Getting money back from app store
how do you get money baack for the app stor when the app locks up your computer
how do you get your money back for the maac app store when the app locks up your computer
The general rule is that all sales are final. Having said that, if you can show that the app in question has somehow caused problems for your machine (as opposed to you causing the problems by not utilising it properly, a refund may be possible. Contacting the developer is the first port of call.
Similar Messages
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HT4098 How can I get my money back from app store when I did not renew my app
I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?
These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
How do I get money back from App that keeps purchasing without authority?
Tap pet hotel keeps taking money from me how do I get it back I hav enow delted the app from computer and devices
Rob,
App Store: Downloading Older Versions of Apps - Apple Club may be helpful. -
so i redeemed my money onto itunes but i wanted to get a game from app store but my money is on itunes how do i get that money on app store?
Is this in the US store? How much is the credit that you have on your account? How much does the app cost?
The US store prices do not include the local sales taxes added in the final steps of the sale. If you do not have enough credit to cover the total the system asks for a credit card to cover the remaining balance. -
How do get money back from double dowloads
how do I get money back from double downloads
There are no refunds. Why would you buy the same thing twice?
You can try contacting itunes support and asking for an exception. -
How can I get my money back from apps I purchased that don't work
Dear Apple
I recently purchased two apps from your store one was 3.99 and one was 9.99 however they do not work I would like to know what steps I need to take to get my money back.These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933 -
I can't download Mountain Lion. Get unknown error from app store.
Has anyone else had this problem? I'm using OS Lion now. Have updated all my apps. Looks like everything is cleared to go.
When I click "download" from the app store, I get an error. Says unknown error. Try again later.Press Shift key while your Mac is starting and download OS X
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No audio in quicktime after getting MacBook back from Apple Store
Since getting my MacBook back from the shop (they claim it was a mechanical HD failure but it seems more likely the crash was caused by the 10.4.11 update), Quicktime movies play with video, but no sound. I've tried going into the MIDI Audio utility, but all I see is "Audio output not supported." The text is grey and I can't do anything.
Anyone have any ideas?Take your computer back to the Apple Store so that your computer can be fixed properly.
When it’s time to pick up your computer from the repair shop/Apple Store:
* Before you leave the repair shop/Apple Store, make sure you have the repair tech(s) power the comp up and demonstrate that it is indeed working & repaired properly too your satisfaction.* -
Macbook Pro not working right after getting it back from Apple Store
I had to bring my last generation Macbook Pro into the Apple store to have a faulty optic drive and logic board replaced. I just got home and the date in the preferences was set to 2001 and it will not connect to my network, even though I am typing this on another Mac using the same connection. It does see it, it just shows a message with an exclamation mark in the Airport area saying no internet connection.
Any ideas of what I may need to do? Are both of these a sign that they may have messed something up? I did reboot it after getting it back.
Thanks.Just bring it back. Have them check it out and demonstrate that it's working properly.
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Why they ask me get a compressor from App Store to export video from final cut since I use mavericks
How can I export video from final cut can't do again since I have got maverick
What happens when you have the project active in the timeline and press the Share button?
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After IOS download 2weeks ago, I could not send any mail. Do not have warranty, it is 13 months old. I paid a computer expert $55.00 to fix it. I think Apple should give me an ITunes card worth that amount. what do you think?
b1961 wrote:
After IOS download 2weeks ago, I could not send any mail. Do not have warranty, it is 13 months old. I paid a computer expert $55.00 to fix it. I think Apple should give me an ITunes card worth that amount. what do you think?
I think you are responsible for the $55. It was your choice to pay someone. A software glitch is NOT covered by any warranty, period. -
TS1702 How to return or get money back for paid app?
I have some problem with paid app. How could I return or get money back from App store?
The Terms of Sale for the iTunes store state that all sales are final. You don't mention why in your question, but you can contact iTunes support and state your reasons for a refund.
http://www.apple.com/support/itunes/contact/
They may or may not make an exception. -
Anyway to get money back or anyway to try to download again without being charged
Anyway to get money back from downloading a rental or a way to download again with paying for it. This stinks.... Rental won't play on my Apple TV
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
How do you get your money back from a charge you never even made on the app store?
How do you get your money back from a charge you never even made on the app store?
Contact iTunes.
How to report an issue with Your iTunes Store purchase -
I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked.
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