Getting music off my Micro

Well get this.. I have my Creative Zen Micro (M/N DAP-MD0004)(P/N MAPF08054500843V) that I got a year or so and I cannot remove songs that I have put on it to put onto my computer. I am assuming this is because of the software provided from Creative's website that blocks you from doing anything other than viewing the names of the files, deleting them off of the MP3 player, and clicking on properties.
I was wondering if anybody else has had any experience with these and if anybody has tried any other drivers for the Zen that allows you to listen to on your computer or copy from your Zen, I would love to find out where you got it from (or if you can send it to me).
As well as not being able to copy music files from the device, I cannot put data files (ie. Word docs) onto it like it specifies that I can do in the owners manual. This is also blocked by the software.
If you know what to do, please tell me.
Thanks, Matt.
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Getting music off my Micro

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