Getting my email to change from my old Blackberry to my new Blackberry Curve
Help please, I have been given a new blackberry curve by work to replace my existing blackberry, I have managed to copy over my contacts but have had no luck with transferring over my emails or my previous conversations by text ANY IDEAS PLEASE??
Solved!
Go to Solution.
Hi and Welcome to the Community!
Is this BES? If so, please see your BES Admins for assistance.
Otherwise, please review the capabilities of the various Device Switch methods:
KB05421 What is the Switch Device Wizard
KB23677 How to switch devices using BlackBerry Desktop Software
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
Similar Messages
-
I need to merge my files that were transferred from my old mac to my new mac - for some reason I now have 2 separate setups on my new mac. I need everything merged to one account.
Thanks!Did you use Migration Assistant? If you set up your new Mac first, you created a user account and when you used MA later, it transferred over the old one. The only way to avoid that is to use Setup Assistant at the beginning of the setup. I used MA once and spent a long time getting rid of duplicates - you can either do that manually or start over: use recovery (Command + R or Command + Option + R keys) during startup, go to Utilities > Disk Utility, erase your disk and download/install again. While going through the setup, use Setup Assistant - it will port over your one and only user account rather than create another.
-
HP LaserJet 100 M175nw - Change from an old SSID to a new one
Hi all,
I had an HP LaserJet 100 M175nw wirelessly connected to my WiFi a few days ago without problems. But I change from ADSL to Optical Fibre Internet Connection yesterday, and the SSID name of my new Router has changed (from WLAN_55 to WLAN_43).
The problem is that my Printer has configured and saved the SSID name of the old router (WLAN_55) yet, and I don't know how to update it!!!
I have run the HP install CD several times, navigate through the printer menu display and I am desesperated...
The printer works well though USB, but wirelessy is not working because it is trying to connect to the old network.
Thanks an regards.I have the exact same issue and unfortunately this link does not help
The link takes me to the new install procedure and the wps option suggested just does not work due I believe to a problem with my router.
SO I still need to change the existing SSID and password manually.
On an earlier post it was indicated that this is possible to do manually on the printer but I cannot find a way to do that. Are you able to post the menu directions to get to the change SSID option? I dont think it exists!
OR
How do I access the printer configuration via a usb link? in order to find and change the SSID and password?
I dont think there is a way to do this either!
OR
How do I access the printer configuation browser without a wireless connection? Maybe this is the answer..
To do this I connected a network cable between the computer and the printer and typed the network ip address (IPv4 Address) into my browser.
I found the network ip address by printing a Config Report like so....
Print a network configuration report
The network configuration report shows the network or wireless settings for the product. Follow these steps to print a configuration report from the HP product.
Load letter or A4 unused, plain white paper into the input tray.
On the product control panel, press the Setup button ().
Press the Right Arrow button () to select Reports, and then press OK.
Press the Right Arrow button () to select Config Report, and then press OK. The product prints a configuration report.
Then I chose the Networking tab on the printer configuration page
Then the Wireless Configuration option from the menu on the left
There I found my new router SSID listed and clicked on it
And futher down a space to enter my new password
And clicked Apply
And hey presto - solved! -
I cannot get my iTunes library/music from my old computer to my new one. The old computer is so messed up that I cannot even open a browser.I tried to copy to an external hard drive and the music was there until I went to upload to the new computer. I disconnected my old computer so I will have to reconnect it I am sure. thank you for any help. Last time I transferred I used a product I purchased. That was a long time ago.
First of all make sure that you've definitely backed up the movies to your external hard disc.
In iMovie click on any event you don't want, go to the file menu and select 'move event to trash'. Then do the same for any unwanted projects - 'move project to trash'. Quit out of iMovie and empty the trash.
Hope that helps! -
I changed my Apple ID/ email address. But iCloud won't let me change from my old one. I don't remember my password to my old one. How do I fix this?
Hello Brookeg189,
You may be able to use the password for your existing iCloud account to get past this dialog.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen -
I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?
Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe -
Having transferred songs from my old mac to my new Macbook I cannot authorise them because my old Apple ID is an obsolete email account. I cannot retrieve messages from the email account it so cannot recieve a password change notification. The answers I give to security question is rejected. Help!
Contact iTunes Customer Service and request assistance with your issue...
Apple Support iTunes Store Contact Us -
Mobil email requires a new password but I didnt have to change from the old password
mobil email requires a new password but I didnt have to change from the old password
I just paid $7 and it will not take my old password
I went to live.com and Microsoft didn't make me change passwords.
So give me $7 credit or the phone number of Mobil Email as there is no way to contact them
thanks
>> Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator1 hour with customer service just now wasted 1 hour for a cancer cure as this is a 1984 Era why do this to me.... now I have no mobil email as after a hour he your employee gave up...
wow
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator -
've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences. The message says I will get an email to verify but I never get an email. I've checked old email, blocked email, and have low filters on emails. Any ideas?
Hey CarolinQc,
Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
- Scroll down and tap Delete Account, then tap Delete to confirm.
- Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter the password for your previous Apple ID.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Return to Settings > iCloud and sign in with your new Apple ID.
Additional Information:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
How to get songs from my old ipod to my new hard drive then to my new ipod?
Recently my computer crash and in order to fix it I had to get a new hard drive which means all my songs' files is gone! I had over 2,000! So I was wondering if there is a way in which I can take all the songs from my ipod and transfer it back to my computer now that it is fixed?? Also, my situation is a bit more complex because I am planning to get a newer ipod.
My old one is a ipod photo (I believe it is the 4th generation) and I am getting the 5th generation ipod video. Is there a way where I can transfer my songs from my old ipod back to my computer or itunes first then plug in my new one so it can update my old songs from my old ipod and my new songs' files in my computer all into my new ipod.
I reinstall itunes because I still use the program to listen to new songs that I have on my computer so I don't know if this information is useful or make things more confusing. I don't know if I should delete this version itune and reinstall the disk that comes with the ipod video? Or is it the same itunes version?
I really need help here I'm so confused on what to do and I am afraid of plugging my ipod in because it would update to my new song on my computer and delete all my old 2,000 songs from my ipod that I do not have backup files too because my old hard drive crash!
Any suggestions, advises, or comments are appreciate!Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. When your iPod appears in the iTunes source list change the update setting to manual, that will let you use our iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod.
The transfer of content sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
I have an old itunes act with a lot of songs that i set up before i owned an iphone. now that i have an iphone i have a new act. my question is how do i get the songs from the old act onto my new iphone?
Hello brjdunn,
Thanks for using Apple Support Communities.
You are able to change your Apple ID by following the instructions below. That way you will still have access to all of your previous purchases:
Change your Apple ID
http://support.apple.com/kb/HT5621
Take care,
Alex H. -
Email transfer from an old mac to a new mac
I have an old G5 and I am getting a new G5 with the intel based chip, but I am not sure if I can transfer my emails from Mail to the new computers Mail. If someone could give me step by step instructions on how to transfer my emails from my old mac to my new mac that would be awesome. Thank you.
G5 Mac OS X (10.3.9)You can use the Migration Assistant to transfer everything from your old Mac to the new - login account and associated Home folder/directory and all data stored within including all Mail.app data, user and network settings and 3rd party applications.
-
Can someone please provide instructions on how to import an iPhoto library from an old Mac to a new Mac without getting a bunch of duplicates? I tried transferring my pictures using an external hard drive and then copying it to the Pictures folder on my new Mac. I ended up getting a bunch of duplicates. My old Mac has an older version of iPhoto while the new Mac has iPhoto '11. Is that the cause of the problem? Please advise. Thanks.
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then launch iPhoto. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Regards
TD -
I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.
Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?
In this case you won't be able to do that?
Maybe you are looking for
-
Photoshop trial cs6 on windows xp will not startup
I downloaded the photoshop cs6 trial on my computer running windows XP and I am getting an error message and the program continuously force closes after loading. What do I do?
-
Final Cut Express with Youtube
Hi all, I've been having this really annoying problem ever since I started using final cut to export movie files for Youtube and I can't find anything online to help me out, so hopefully one of you knows the answer! Basically every time I export a vi
-
Bank facility and accounting treatment
hi, 1 down payment, BOE and guarantee. why only down payment has financial impact? because touch on bank account? 2 noted item can be cleared? 3 why statistical posting for BOE and guarantee no financial impact? thanks rgds
-
When I have updated to Firefox 4 using Windows XP (SP3), Win 7 Home Premium 64-bit or using Mac OS X (Snow Leopard) and I go to the [http://tinyurl.com/2gy8z46 AOL Message Boards] (AOL Browser, AOL & Your Mac for instance) I am not able to get my Rep
-
Saving an interactive form temporary and then retrieve it in DMS -possible?
Hi! We have a scenario as follows: When a user creates a new Functional location, a new Interactive Adobe form should be automatically created - prefilled with the new number for the functional location and the description. This should be triggered f