Getting my iMac replaced???

Hi everyone, I want to ask if I could get my iMac replaced... because since the first day it had a terrible speaker distortion, the problem is that it doesn't make it all the time, it's random (has happened with diferent applications, doing different things, etc)... at first i read that it could be for having the tv to close so i moved my iMac but nothing... then i read it could be for voltage problems so I connected it to an UPS but still the same problem...
To make the story short... I bought it on April 6 2009 and it has been in the service center 3 times (for a total of 19 days and counting...) in less than 2 months
1st time for 2 weeks - they changed 1 speaker
Called apple care, told me to do some procedures with no result, so i had to take it to a service center
2nd time for 2 days - told me my computer had no problem and charged me $350 pesos (around 26 dlls)
3rd time for 3 days(it's still there) - (the same place I was told my computer had no problem) and now they are changing the audio card or something like that
so if the problem isn't solved with this can I get it replaced for another with the same procesor, RAM, etc? How? obviously with no speakers problem... ¬¬
my mayor concern is that it is a 24" intel iMac (early 2008)
Thanks for your help in this topic
Greetings
Message was edited by: Luis Arellano

Before you call them, make sure you have all of your documentation in order. Be calm and patient however be persistent. Based on what you said the machine has only had parts replaced 2x for the same issue. If you don't get what you want pleasantly request to speak to that person's supervisor and be prepared to re-state your complete case. Luis I am assuming you purchased it directly from Apple, if you did you have a OK chance. If you bought it from a reseller that is a whole different ball game. Who did you buy the machine from?
Regards,
Roger

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