Getting my iPod fixed

I'm not sure where I should go to ask, but my iPod video is being odd. One speaker/headphone (whatever it is played out of) goes in and out, and I have to jiggle the cable of whatever is plugged in to get it to play out of both speakers/headphones. I've tried calling 1-800-My-Apple and that hasn't worked, so I thought maybe on here might help. I don't know if this thread is in the right spot, I'm quite lost, so any help is much appreciated.

I have the same problem with my 30G ipod. The left side goes out when i jiggle the headphones. I have tried several other pairs of headphones, so now I know its the jack on my ipod. The Question is "How can I have this problem solved without the original receipt Also, How do I know it is still under warranty? I just got it for Christmas. Does that mean its covered?
THANX IN ADVANCE
  Windows XP  

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