Getting my music onto my Z10

The contents view in the Link software shows no music on my PC, but there's plenty. Following the directions from the Link software help, i'm unable to add a library folder which contains my music. The help refers to an "add folder" option or icon in the contents view, but there is none. If i select pictures, videos and documents, the "add folder" icon is present, and the Link software can see all of those just fine. Any idea what's going on?

Hey wnbb,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
There is no option to add a folder through BlackBerry Link.  You can drag and drop the songs down to the bottom of the BlackBerry in BlackBerry Link.  You can also add the music files through My Computer as well.  Open the Drive letter that is set for the BlackBerry Z10 and open the Music Folder.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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