Getting my songs back.

So I was trying to downloaded 2 albums that i had boght recently off the cloud to my new computer, because they never made it onto a back up before my old one took a dirt nap. So I went into my purchased to try and get them, and eveytime I try to get any of the song from either of the albums it says that they were not purchased on my account. That is strange because the account I have on my iPhone is the same and only account I have on my iTunes. And to futher question my iTunes, why would those albums be under purchased if i didn't buy them with that account I'm looking at under purchased of? If any one could help me I would truely appreciate it since I would like to listen to the music I paid for. Thank you very much.

... there's a pop-up that says, "You already bought this song", and this means my song is still around!
Not quite. It means that based on your Purchase History iTunes knows that you bought/downloaded the song and although it assumes you still have the file, it really doesn't know one way or the other whether or not you do.
So you can search your computer to see if there's any sign of the purchased songs.
If not, your options are limited.
Apple's policy is clear: iTS purchases can be downloaded only once. It is your responsibility to make back-ups . (For most people, this will involve either CD's/DVD's or an external drive .)
That being said, at their discretion they have made one-time exceptions to this policy. You can ask for an exception by submitting the form on this page:
http://www.apple.com/support/itunes/store/browser/
Good Luck! But whatever the response from Apple, remember:
Your music is valuable - please back it up!

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