Getting "Network Connection Failure 903" *only* when connecting from a LAN with a similar setup

Hello there, We recently bought a WD My Cloud EX2100 for family storage and we're quite happy with it. We configured the Android mobile app and it works perfectly either in the local network, from the WiFi at work or from the 4G networks in our smartphones. However, we live in two houses with very similar network configurations (same IP range, same IPs assigned to similar devices, e.g. 192.168.1.1 is the router in both places and 192.168.1.254 are other network gadgets, specifically at one house the WD NAS device, and at the other a WiFi repeater). The problem is that at the house with the WiFi repeater in the same IP address as the NAS in the other house, we cannot use the Android or Windows apps to connect to My Cloud services. Everywhere else, it works just fine, but not there. I believe it's wrongly detecting the network as the home network for the NAS device and tries to connect through 192.168.1.254 (haven't had the time to test this though). Have you had any similar issues? What can I do to fix this? Is there any documentation on it? Thanks! Best regards,José Devezas

I have checked it and the issue really is the local network with a similar configuration. I disconnected the WiFi repeater using the same IP address as the NAS on the other network and it worked just fine. It's quite a stupid bug, that needs fixing.

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