Getting OBJECTS_OBJREF_NOT_ASSSIGNED_NO Error When Checking Out Firefighter

When attempting to check out a firefighter ID, we are receiving an OBJECT_OBJREF_NOT_ASSIGNED_NO error.  This happens when a user selects 'Check Out' for the selected firefighter ID in transaction 'GRAC_SPM'. 
The error is occuring in the CL_GRAC_AD_ACCESS_MGMT========CP ABAP program. 
Short text:
Access via 'NULL' object reference not possible.
Errory analysis:
... The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not caught in procedure 'RESET_USR_PWD' '(METHOD)', ...
The GRC system is on SP4.

Hi pdleung,
Check SAP note - 1562759.
Regards,
Sabita

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    ==================
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
    Tutorials & Resources
    ==================
    "bemor" <[email protected]> wrote in message
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    > The text of the confirmation dialog box reads as such :
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